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ALFD Call Center

Contact the Alcohol Labeling and Formulation Division (ALFD)

Reasons to Contact ALFD Application StatusFrequently Mentioned Pages • 
By TelephoneContact Us OnlineBy FaxBy MailWalk-In HoursNonbeverage Questions

Hours of operation are 8 a.m. to 4:30 p.m. ET, Monday - Friday (except for federal holidays).

Reasons to Contact ALFD

 

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Application Status

To check the status of an application:

To see average application processing times:

 

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Frequently Mentioned Pages

These pages are often given by our customer service representatives in response to customer questions:

 

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By Telephone

Customer service representatives are available 8 a.m. to 4:30 p.m. ET, Monday - Friday (except for federal holidays).
You may call us at:

  • 202-453-2250, or
  • toll free - 866-927-ALFD (2533)

When calling, please select from one of the following menu options:

 

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Contact Us Online

 

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By Fax

Our fax number is:

  • 202-453-2984

 

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By Mail

If you are sending mail via the United States Postal Service (USPS), including Express Mail, please use the following address:

Alcohol and Tobacco Tax and Trade Bureau 
Alcohol Labeling and Formulation Division
1310 G Street, NW 
Box 12 
Washington DC 20005

If you are sending mail via DHL, UPS, Federal Express or other delivery services (NOT INCLUDING USPS), please use the following address:

Alcohol and Tobacco Tax and Trade Bureau 
Alcohol Labeling and Formulation Division
1310 G Street, NW 
Suite 400E 
Washington, DC 20005

 

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Walk-In Hours

Our walk-in hours are Tuesday through Thursday, from 10-11 a.m. and 1-2 p.m. ET, or by appointment.

1310 G Street, NW, Suite 400-E

Washington, DC 20005

*For current Walk-in Hours/Appointments visit TTB Updates and Guidance on COVID-19 

 

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Nonbeverage Questions

If you need nonbeverage product assistance, contact us using our online Scientific Services Contact form, or by mail:

Alcohol and Tobacco Tax and Trade Bureau 
Nonbeverage Products Laboratory 
6000 Ammendale Road 
Beltsville, MD 20705-1250

 

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NOTE

For more information about ALFD's mission and responsibilities, see our Alcohol Labeling and Formulation Division page.

Last reviewed: April 29, 2015
Last updated: May 12, 2021
Maintained by: Alcohol Labeling and Formulation Division