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Portfolio from the Business
Sponsored
Move-In/Move-Out Cleaning
5 Photos
HEAVY DUTY DEEP CLEANING
15 Photos
Deep Clean
27 Photos
Before/After One-Time Cleanings
14 Photos
Highlights from the Business
Certified professionals
Satisfaction guaranteed
Pet friendly
Fixed pricing
Family-owned & operated
Free estimates
Photos & videos
Services Offered
Verified by Business
Review Highlights
“They did a wonderful job on my move-out clean!” in 2 reviews
“I called Maids 2 Match and they had a cleaning tech over within the hour.” in 2 reviews
“These guys are diligent and leave the house looking spotless.” in 3 reviews
About the Business
Business owner information
Anthony and Jhanilka H.
House cleaners Dallas | Deep cleaners in Dallas Home cleaning Dallas Maid Service Move in cleaning Move out cleaning service Deep cleaning service in Dallas Dallas Eco cleaning serviceMaids 2 Match is a top-rated cleaning service provider in Dallas. We’re family owned and operated, so we understand how important it is to keep a clean space, it makes family time much more enjoyable! We offer online booking, instant pricing, no complicated options or contracts, quality cleaners, and a memorable experience - just take a look at our reviews! We are committed to offering fast, reliable service at a price that you can afford, backed by our 200% Quality Service Guarantee: If you are not absolutely delighted with the service, we will re-service the area within 24 hours of notification for free, because making sure you’re happy is our ultimate priority. Most cleaning companies wouldn't dare stand behind a guarantee like this, but we do. Bet on us, with our affordable recurring packages you'll enjoy the benefits of a full-time housekeeper without the cost. Or for moving out, our cleaning services will also ensure that you get your full deposit back. Contact us today!
Location & Hours
Amenities and More
Ask the Community
Q:
Hi do you all wear masks during cleaning?
A:
Typically our team wears masks unless the home is vacant.
Allie M., Business Manager3 years agoQ:
I know this is last minute, but would it be possible to request a cleaning for tomorrow morning?
A:
I won’t be here. Though, my husband will be here until 11:00 A.M.
Kelly M.5 years ago
People also searched for
Recommended Reviews
Overall rating
100 reviews
5 stars
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- Michael S.Dallas, TX06Jun 10, 2024
I've used Maids 2 Match at home and work and they've been very professional, helpful and kind. I plan to use their services again in the future. Highly recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Emily W.Frisco, TX0111Jun 7, 2024
Extremely disappointed with this service and I gave it weeks of patience and understanding. They contract out the jobs, and cleaners randomly cancel or don't show up. 1 cleaner showed up, said there was no parking, and that she couldn't do it without parking. I asked if she was in the right place because I went outside to look at the parking status, and there was at least 10 spots right in front of the place I told her to park, and she just kept saying no there isn't. She did this twice, and each time i wasted 30 mins to an hr looking for her. The 2nd time it happened, I found her sitting in the parking lot of the apartment playing on her phone instead of coming up to clean the place (and I took video evidence later that there was, in fact, plenty of parking), after I spent 30 minutes waiting at the door for her since she said she was here. I helped her carry everything in, and when she got up, she said oh there's animal smells that get to me I can't do this, and left, but I've always stated I have 2 dogs and so of course there will be animal smells, and no other cleaner for the past 2 years have said anything about this. Maids to Match then sent another team who said they would arrive around 4 pm, but half the team didn't get there til past 5 and said the job would take too long to finish because of how late it was, and left again. A few days later, they texted me and said that the new team wanted to charge double what I was paying before, but because of all the "inconveniences" they'd give me a $40 discount. I just cancelled the service completely right then and there.
The cleaning service was always just ok. Sometimes it would be really good, sometimes they'd just spray bleach on absolutely everything where the entire place would smell like bleach for 2 days, push things around a bit, and call it a day. I would not recommend.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Allie M.
Jun 20, 2024
Hi Emily,
We would have tried to contact you about your recurring service, however as usual, we've received your voicemail. I am terribly sorry that the last appointment would have resulted in cancelation. Though we understand your frustration, it is important to acknowledge all underlying factors concerning your appointments.
For months, we have shouldered the extra compensation required by your assigned team for all extra tasks completed, in order to ensure the continued service for your home by the team you have preferred. We have contacted you on numerous occasions about these add-ons and upgrades, however, most of our correspondence has been unsuccessful. Due to the complications of gaining access to your home on multiple occasions (having to wait until someone is leaving the complex in order to gain access) in addition to the level of work required to clean the apartment which is insubstantial to the cost for standard recurring service expected for maintenance cleaning, your previous cleaning team would have requested to be unassigned from your appointments. Previously, each of your appointments would have required heavy-duty cleaning based on the substantial amount of clutter build up and animal faeces. We typically do not clean biohazards, however, your previous team has obliged and accommodated your services for as long as they could.
We tried to assign a new team to your appointment, however, the first time we showed up, there was no electricity which we were not informed of prior to arrival and subsequently, we could not clean without electricity. As it was the first time this team came to your home, she also faced time consuming difficulties gaining access to the apartment complex. We re-sent her a second time when the electricity was restored on a different day and unfortunately, due to an assessment made on arrival, the level of cleaning required was too much for her individually. We felt it best to provide a more equipped cleaning team, however, based on the available time you provided, they felt that it was best to make the appointment a for an 8AM time due to the length of time it would take to clean, which resulted in further rescheduling and for this we were extremely apologetic. We have enjoyed cleaning your home for the last two years and have seldom received any complaints and are extremely sorry that a change in service providers would have resulted in these issues. We try best to provide livable wages for our team members and we strive for all jobs to be fairly compensated according to the level of work required while trying our absolute best to keep all of our clients happy and satisfied. - Julia P.Houston, TX038Jul 2, 2024
They are the absolute worst. They broke my fish tank (didn't tell me), the tank was shattered and there was water everywhere. They also left the place a complete mess. And to make matters worse, they still took the cash tip I left. Honestly, have never been more disappointed in a cleaning service. They should be ashamed. Would give zero stars if permitted.
Helpful 0Thanks 0Love this 0Oh no 0 - 1874630Nov 11, 2023
Lilian and Ella did such an amazing job. The communication was clear, rate was more than fair and the work was incredible! Lilian really helped transform my 1bed apartment for my move-out cleaning in less than 3 hours! Thank you all so much. They did such a good job I immediately booked them for another cleaning. THANK YOU
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Allie M.
Nov 24, 2023
Thank you for your feedback, Natalie! The pleasure was certainly ours and we are so glad you were happy with Lillian and Ella, they're awesome!
- Shani B.Northwest Washington, Washington, DC07Apr 26, 2024
I was very disappointed with my recent experience with Maids 2 Match. They used ridiculous amounts of bleach in my house with my 3-month old baby present! Even with the bleach, the cleaning job was frankly sloppy - I had to go back over the mirrors and toilets after the maids left. On top of all of that they broke my baby's diaper pail and didn't say a word, just left the springs from the pail in my bathroom for me to find later. I complained to Maids2Match about my experience and they stated they would not give me a full refund and instead refunded me $30 for "areas missed". They acknowledged over the phone that using bleach around a baby and "not having discernment is not okay" (their words!). They offered to replace the diaper pail but since I had already fixed it I guess they felt like they were off the hook for that one (they're not because their maids still broke it). I'm a pretty easygoing person but using bleach in every room around a newborn baby is unacceptable and $30 doesn't make it okay for a company to allow that to happen. I've had to keep my baby out of the house because of this company and they are doing nothing to make this right. Even if you don't have kids, let this be an example that Maids2Match doesn't care. What does it hurt a company this big to refund $266?
Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Allie M.
Apr 30, 2024
Hi Shani, we regret that your second service with us was not as great as the first. We strive to ensure all of our customers are thoroughly satisfied with each and every service, with all of our teams, and tried our best to offer a resolution proportionate to the areas you felt weren’t cleaned well in addition to replacing the item you were able to reassemble. Your feedback regarding the use of bleach to clean will be provided to our teams to improve our services overall. We try our best to use common household products that will get the job done and invite all of our customers to explore our environmentally friendly product options. We are a family-owned and family-friendly company that cares about our community, our workers, and most importantly, our customers.
We also try to pay our cleaners, who depend on us for a livable wage, fairly, for their time and efforts and would need to pay them for the work that was completed. - Philip W.San Francisco, CA4812Aug 11, 2023
AMAZING! Maids 2 Match are really the top tier when it comes to full house cleanings. Easy to book, easy to follow-up with, and they did an AMAZING job at helping clean, organize, and take out the trash from a recent move I had.
Their "Deep Clean" service included organizing things that were strewn all over the place, vacuuming, moping, dusting, and cleaning floors, countertops, doorframes, appliances, etc.
Engaging them was easy with a few Yelp messages and then the appointment was set up for the next day. Sent them some images of the areas so they knew what to expect and then they came and their team cleaned the whole house as requested.
Whenever I need a full cleaning of the house ever again, I definitely am calling them back! 5 Stars!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Allie M.
Aug 14, 2023
Hi Phillip,
Thanks for your detailed feedback, it was a pleasure serving you. We look forward to serving you again. :) - Kitrina J.Dallas, TX666744Oct 23, 2023
The Stars should say it all. When I needed them most, they were there for me!! I didn't know what I was going to do. I was to be admitted to the hospital, for major surgery. We were just moving back into our codo after 6 months of restoration, that started on the 23rd of December!!! We had been flooded out after the first freeze. Where our recently Deceased neighbor transitioned 1 months before. However, now her pipes bust and, we live next door! We were up to our ankles,
and we lived next door so we were flooded and had to leave so that the place could be restored and renovated, all during the entire holiday season. We returned home in late February, during this time my Father in law was put in Hospice, in East Texas and We live in North Texas. Now!! how "Maids to Match" helped me, after all of that stormed past, I was moving things back into our condo, alone. I had worn out my back. i had been suffering with my back for 12 years, I had to do it this year, or i wasn't going to be able to walk again, Maids 2 Match came before surgery the day before and my surgery could have been done at home my house was so clean! I sent them payment and the owners were an angels sent by God. Thank You Maid 2 Order! I didn't have to worry about my house at all, I went in surgery in peace with that.Helpful 1Thanks 1Love this 2Oh no 0Business owner information
Allie M.
Oct 23, 2023
Hi Kitrina,
Thanks so much for taking the time to share your feedback with us. It was truly a pleasure serving you and your family. We hope you are feeling much better. - Kendall K.Prosper, TX52May 24, 2023
We had some renovations done on the house. I was looking for post-construction cleanup. This business claimed they could handle it. I got a quote (roughly 3x the price of a deep clean), and I booked the job with them.
Scheduling was easy enough.
When they were done, the cleaning was very disappointing. Not only was it not a post-construction cleaning, but I wouldn't have considered it a basic cleaning. The home is vacant, and yet I found loose dirt all over the place, window sills weren't touched & shelves weren't wiped down to name a few things.
I called the company very upset asking for my money back. The lady I was speaking with was not the manager. After numerous back & forth, I agreed to a re-clean. They assured me they were sending out their best crew and we're doing it on the day convenient to me.
After the second crew, I was still disappointed. The second crew definitely did a thorough deep clean, but they did not do a post construction cleaning. We had tile floor replaced and removing tile haze can be tedious but it's not super complicated. This crew was not equipped to do a post-construction cleaning. Tile haze was still all over the floor.
I asked for a partial refund, which they gave. It's the only reason I'm giving 3 stars. While they did do a cleaning, they did not do a post-construction clean.
They may be a great company for a routine home cleaning, but do not book them for post-construction cleanup.Helpful 4Thanks 0Love this 0Oh no 0 - Samuel H.Arlington, TX01Feb 26, 2024
Professional and on time work performed exactly as described. Completed work earlier than expected. Noise was at the very minimum
Helpful 0Thanks 0Love this 0Oh no 0 - Gayle B.Grapevine, TX02Sep 15, 2023
They sent 3 people to our home for a deep cleaning and they did a wonderful job!
I highly recommend them!Helpful 0Thanks 0Love this 0Oh no 0