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“William gave me an ETA of next Wednesday bc he needed to review video footage to determine if they were at fault.” in 5 reviews
“I'd recommend these guys to anyone needing parking in Crown Heights.” in 2 reviews
“Had to park my motorcycle here overnight, this garage was super helpful, affordable ($18 for 12 hrs), and quick to service.” in 2 reviews
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Overall rating
24 reviews
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4 stars
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1 star
- Eddie Z.Queens, Queens, NY02020Jul 23, 2022
Had to park my motorcycle here overnight, this garage was super helpful, affordable ($18 for 12 hrs), and quick to service. No problems at all - would come here again!
Helpful 0Thanks 0Love this 0Oh no 0 - Gveve C.Boulder, CO230Jun 10, 2019
There is not a better garage than these guys!
So nice, prompt, always easy to work with. Reasonably priced!
And they will go above and beyond! Helped me jump my car a few times, and change my plates.
I have moved away from NY so sadly had to leave this garage, but 10/10 would park there again.Helpful 0Thanks 0Love this 0Oh no 0 - Brice T.New York, NY181Mar 15, 2017
These guys are great! The whole team is super friendly and always went above and beyond to make it a perfect experience. I parked here with a monthly permit over the past year. The guys gave me my own dedicated parking space for the Porsche 911 Carrera and always took meticulous care of the car. Great to know that some of the guys are also former military which makes me proud to give them my business. I was surprised to develop a great friendship with everybody here and feel a warm connection to the team. Best parking experience ever, period.
Helpful 0Thanks 0Love this 0Oh no 0 - Spencer W.Brooklyn, NY46135183Dec 13, 2016
It's difficult to relay how absolutely, sincerely nice the people here are. I've definitely never been to a business where the employees are so consistently friendly, warm, and considerate - and I never imagined that a parking garage in Crown Heights would be the place that I'd find such service. It's really remarkable, and worth experiencing for yourself.
I'm a monthly customer, but they do daily too. Recommended.Helpful 1Thanks 0Love this 0Oh no 0 - Zhou S.Burlingame, CA36424Oct 16, 2015
Interacted primarily with Mr Yves (father) and William (son)
They are professional, and live by an old-school code of integrity. More on that below.
Short and sweet: Service is excellent. Clear communication. If you call before you head over, they have your car ready to go. 24x7 availability.
Icing on cake
I placed a deposit and paid for 1 month up front. Two days into my contract period, called in, and said my circumstances had changed, and I only needed to park car for one month. So, in order to get my deposit back (required 30 day advance notification, per contract), did I have to send a letter in. Mr Yves said, "...you have spoken with me, that is enough."
True to his word, when at end of month, I asked for my deposit, and got a check in deposit amount.
Also, I initially left my car for approx 10 days. When I came back, there was a circular bump on my front bumper (size of a ping pong ball). I pointed this out to Mr Yves next time I saw him. He asked William to look into it. William gave me an ETA of next Wednesday bc he needed to review video footage to determine if they were at fault. He called me on Wed and said he needed more time (lot of footage over 10 days, I presume). A few days later, when I enquired about it, they said they could not locate/confirm that it was their fault, however, they would assume responsibility. I left my car overnight, they got it fixed. As good as new.
All this transpired AFTER I had told them that I was not going to stay on past first month. And, BEFORE they returned my deposit. If they were not utterly honest, they could have either not fixed my car (this guy is not returning, let alone we may not be at fault), or not returned my deposit (you never notified us (no paper trail)).Helpful 5Thanks 0Love this 0Oh no 0 - Julia B.Boston, MA63Feb 24, 2018
This place definitely lives up to it's reviews! Everyone was so incredibly nice and helpful! Dropping off the and picking up the car was a quick and easy - we called ahead and our car was waiting for us when we got there to pick it up. Overall, amazing customer service and super reasonable rates!
Helpful 1Thanks 0Love this 2Oh no 0 - Hugh D.Long Island City, NY352Dec 9, 2018
One of the best garages in the city. The high reviews are warranted. The owners William and Chris deserve most of the credit. They were always accommodating. From my first day there I never had a problem contacting either one for assistance or questions. The staff is very friendly as well and most importantly they took excellent care of my car. It's a little pricey but there aren't that many in that part of Brooklyn and no other garage was as highly rated. I moved to Flushing but I would definitely use them again.
Helpful 0Thanks 0Love this 0Oh no 0 - Bill S.MA, MA3191Apr 19, 2016
This business deserves a great review, they are the best at what they do.
Chris checked us in, he was amazingly friendly and professional, and made us feel comfortable that our car would be taken care of. Picked it up 2 days later and dealt with William who was also very professional, and was just a great guy and so pleasant to deal with.
I appreciate that these folks are doing business the right way - for ANY business. They provide amazing customer service, they charge totally reasonable rates, they do exactly what they say they're going to do, and they're very professional - and absolutely no drama, surprises or BS.
I'm glad they already had great reviews and that I went there, knowing your car is safe while you're traveling let's you relax just a little more.
BTW - we were staying at The Brooklyn a Hotel on Atlantic Ave 8 blocks away, for anyone staying there this is a great choice for parking - and worth the short walk!Helpful 0Thanks 0Love this 0Oh no 0 - Alice G.East Greenwich, RI151118Sep 23, 2017
Great place if you need good customer service! I was staying in Brooklyn to visit my son and although this was three mikes away from his apartment, it had the best yelp rating. Good rate, excellent and helpful.
Helpful 0Thanks 0Love this 0Oh no 0 - Quana C.Brooklyn, NY8017011Jul 11, 2012
These guys have always come through for me in a pinch. One time my registration expired and my car died on the same day and they let me park there until I could have it taken care of.
I Park here when there is a threat of major snow. They always try and make room when there seems there is none. Super friendly and affordable. I highly reccommend!Helpful 5Thanks 0Love this 3Oh no 0
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