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'I'm not afraid now': An ER offers treatments for kids afraid of needles, shots

'I'm not afraid now': An ER offers treatments for kids afraid of needles, shots
PATIENT WHAT SHE THINKS ABOUT NEEDLES. NOW, I’M NOT AFRAID TO GET A SHOT. NOW, THAT’S A BIG CHANGE FOR VIOLET. HER PARENTS CREDIT THE NEW COMFORT PROMISE AT EMERSON HEALTH IN CONCORD. IT’S DESIGNED TO REASSURE KIDS WHO ARE NERVOUS ABOUT NEEDLES AND MAKE THE ENTIRE PROCESS LESS PAINFUL. THE UNKNOWN IS SCARY FOR THEM, SO WHEN THEY KNOW WHAT TO EXPECT AND KNOW THAT WE’VE TAKEN THE TIME TO HEAR WHAT THEY’RE AFRAID OF, IT REALLY HELPS. HERE IN THE EMERGENCY ROOM, SOME KIDS MAY REQUIRE A SHOT OR EVEN AN IV. THAT’S WHEN NURSES LIKE DAVID RAMSEY GET OUT. THIS TOOLBOX CONTAINING SIMPLE DEVICES LIKE BUBSY THAT ARE SCIENTIFICALLY PROVEN TO REDUCE DISCOMFORT. AND IT KIND OF DESENSITIZES THE AREA AND HOLD IT THERE FOR A LITTLE WHILE. THEN WE CAN SLIDE IT UP AND THEN DO THE IV BELOW THAT SITE. RAMSAY’S OTHER FAVORITE, THE SHOT BLOCKER. IT HAS SMALL BUMPS ON ONE SIDE THAT ALSO DESENSITIZE THE SKIN. SO WE GIVE THE INJECTION IN THAT MIDDLE AREA. FOR INFANTS, THERE ARE SMALL CONTAINERS OF SUGAR WATER WHERE PARENTS CAN DIP A PACIFIER. AND FOR TEENAGE PATIENTS, STAFF WILL OFFER VIRTUAL REALITY GOGGLES OR FIDGET SPINNERS. IT DOESN’T MATTER HOW OLD YOU ARE, CHILDREN’S MEMORIES ARE IMPRINTED ON THEIR BRAIN FROM VERY EARLY ON, AND THAT’S WHY I THINK PEOPLE ARE REALLY THINKING DIFFERENTLY ABOUT POKES AND NEEDLES FOR CHILDREN, THAT IT ISN’T THAT YOU KNOW, SUCK IT UP. HE CAN DO IT. IT’S LIKE, HOW CAN WE PROTECT CHILDREN EMOTIONALLY FROM THE TRAUMA? THAT’S OFTEN AROUND NEEDLE POKES. EVEN A NURSE IN THE E.R. CAN RELATE. I REMEMBER AS A KID MYSELF, KICKING AND SCREAMING, I TOOK SOMETIMES 6 OR 7 PEOPLE TO HOLD ME DOWN. BUT FOR VIOLET AND HER FAMILY, THE EXPERIENCE WAS COMPLETELY DIFFERENT. THEY ARRIVED AT THE E.R. FOR RABIES SHOTS AFTER DISCOVERING A BAT IN THEIR HOUSE. THEY GIVE YOU THE SHOTS BASED OFF OF YOUR BODY WEIGHT, SO IT’S MULTIPLE SHOTS PER PERSON. VIOLET AND HER SIBLINGS EACH NEEDED THREE. YOU FEEL SAY, OH WOW, THIS IS GOING TO BE A CORE MEMORY AND NOT IN A GOOD WAY. THAT’S WHEN THE E.R. STAFF TOOK OUT THE TOOLBOX AND THE BEE BUZZY. IT MADE IT FEEL LIKE NOTHING REALLY. JUST A LITTLE PINCH AND NOW HER MOM BELIEVES THEIR NIGHTMARES ABOUT NEEDLES MAY BE OVER. NO ONE’S AFRAID TO COME BACK TO THE HOSPITAL. NO ONE’S AFRAID OF THE E.R. UM, AND IT WAS. I MEAN, I THOUGHT IT WAS WONDERFUL. WOW. RIGHT. IT’S A GOOD ONE, RIGHT? YEAH. WELL, BUZZY, YOU SAW THERE AND THE OTHER TRICKS AND THE COMFORT PROMISE TOOLBOX ARE ONLY OFFERED TO KIDS, BUT THE STAFF SAYS THEY WILL GIVE THEM OUT TO ADULTS. PATIENTS WHO ASK. DON’T BE ASHAMED.
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'I'm not afraid now': An ER offers treatments for kids afraid of needles, shots
Doctors and nurses know firsthand how quickly some kids can freak out about needles.That's one reason why Emerson Health in Concord, Massachusetts, is using a new system for giving shots.The change has already helped 9-year-old Violet."It's not really that big of a deal to me," she said. "I'm not afraid to get a shot now."Her parents credit the hospital's new "comfort promise." It's designed to reassure kids who are nervous about needles. It also makes the entire process less painful."The unknown is scary for them," said Vicky Hopley, a child life specialist for the pediatric intervention team at Emerson. "When they know what to expect — and know that we've taken the time to hear what they're afraid of — it really helps."The conversation often starts in the emergency room, where some kids may require a shot or an IV.That's when nurses take out this toolbox containing simple devices that are scientifically proven to reduce discomfort."It kind of desensitizes the area," ER nurse David Ramsey said as he held a small ice pack called "Buzzy" because it's shaped like a bee and vibrates. "Hold it there for a little while, and then we can slide it up to do the IV below that site."Ramsey's other favorite is called the Shot Blocker, which has small plastic bumps that also desensitizes when it's placed on the skin.For infants, nurses can open small containers of sugar water where parents can dip a pacifier.For teenage patients, the staff offers virtual reality goggles or fidget spinners."It doesn't matter how old you are," Hopley said. "Children's memories are imprinted on their brain from very early on. That's why I think people are really thinking differently about pokes and needles for children — that it isn't, you know, 'Suck it up. He can do it.' It's like, how can we protect children emotionally from the trauma that's often around needle pokes."Even an ER nurse can relate."I remember as a kid myself, kicking and screaming," Ramsey said. "It took sometimes six or seven people to hold me down."But for Violet and her family, the experience was completely different. They arrived at Emerson's ER last month for rabies shots after discovering a bat in their house."They give you the shots based off your body weight," Violet's mom, Abigail, said. "So it's multiple shots per person."Violet and her siblings each needed three."You say, 'Oh wow, this is going to be a core memory' — and not in a good way," Abigail said. "Everyone's going to have PTSD. No one's going to want to go to the doctor's ever again."That's when the emergency room staff took out the toolbox — and the bee."Buzzy made it feel like nothing, really," Violet said. "Just a little pinch."And now her mom believes their nightmares about needles may be over."No one's afraid to come back to the hospital," Abigail said. "No one's afraid of the ER. I thought it was wonderful."

Doctors and nurses know firsthand how quickly some kids can freak out about needles.

That's one reason why Emerson Health in Concord, Massachusetts, is using a new system for giving shots.

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The change has already helped 9-year-old Violet.

"It's not really that big of a deal to me," she said. "I'm not afraid to get a shot now."

Her parents credit the hospital's new "comfort promise." It's designed to reassure kids who are nervous about needles. It also makes the entire process less painful.

"The unknown is scary for them," said Vicky Hopley, a child life specialist for the pediatric intervention team at Emerson. "When they know what to expect — and know that we've taken the time to hear what they're afraid of — it really helps."

The conversation often starts in the emergency room, where some kids may require a shot or an IV.

That's when nurses take out this toolbox containing simple devices that are scientifically proven to reduce discomfort.

"It kind of desensitizes the area," ER nurse David Ramsey said as he held a small ice pack called "Buzzy" because it's shaped like a bee and vibrates. "Hold it there for a little while, and then we can slide it up to do the IV below that site."

Ramsey's other favorite is called the Shot Blocker, which has small plastic bumps that also desensitizes when it's placed on the skin.

For infants, nurses can open small containers of sugar water where parents can dip a pacifier.

For teenage patients, the staff offers virtual reality goggles or fidget spinners.

"It doesn't matter how old you are," Hopley said. "Children's memories are imprinted on their brain from very early on. That's why I think people are really thinking differently about pokes and needles for children — that it isn't, you know, 'Suck it up. He can do it.' It's like, how can we protect children emotionally from the trauma that's often around needle pokes."

Even an ER nurse can relate.

"I remember as a kid myself, kicking and screaming," Ramsey said. "It took sometimes six or seven people to hold me down."

But for Violet and her family, the experience was completely different. They arrived at Emerson's ER last month for rabies shots after discovering a bat in their house.

"They give you the shots based off your body weight," Violet's mom, Abigail, said. "So it's multiple shots per person."

Violet and her siblings each needed three.

"You say, 'Oh wow, this is going to be a core memory' — and not in a good way," Abigail said. "Everyone's going to have PTSD. No one's going to want to go to the doctor's ever again."

That's when the emergency room staff took out the toolbox — and the bee.

"Buzzy made it feel like nothing, really," Violet said. "Just a little pinch."

And now her mom believes their nightmares about needles may be over.

"No one's afraid to come back to the hospital," Abigail said. "No one's afraid of the ER. I thought it was wonderful."