Important Message(s)
Beginning July 1, 2024, if your cash benefits are stolen from your EBT card through skimming, cloning or similar, fraudulent activity, you may be able to have some cash benefits replaced by making a claim.
Claims can be submitted in person in a Community Services Office, by calling the Customer Service Contact Center at 877-501-2233 or by submitting a DSHS Claim of Stolen EBT Benefits form (DSHS 27-221) by mail, fax or drop box within 30 days of discovering the theft. Home and Community Services customers should contact their assigned public benefits specialist. Developmental Disabilities Administration customers should call 855–873–0642.
For more information, visit Online Community Services Office (CSO) | DSHS (wa.gov).
Washington Connection now has a virtual assistant, WANDA, to help you with frequently asked questions.
WANDA will provide users with guidance on the following topics:
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Right now, WANDA is not designed to answer specific questions you might have about your case. Please avoid sharing sensitive information when using WANDA.
To open WANDA click on the green message icon at the bottom right of the screen.
If you have feedback on how we can improve WANDA, please complete the Washington Connection customer survey.
Welcome
Washington Connection offers a fast and easy way for families and individuals to apply for a variety of services such as Food, Cash, Child Care, Long-Term Care, and Medicare Savings Programs. Individuals that are age 65 or older, blind or disabled may also apply for medical assistance. Click “See If I Qualify” to get started. Watch Video
Washington Healthplanfinder offers healthcare coverage for children, parents/caretakers with children, pregnant women, or adults age 18 to 64 years old. For information regarding available services or to apply for benefits, visit www.wahealthplanfinder.org.
| See If I Qualify | Apply Now | Find Services |
I would like to ...
Washington Connection can do a prescreening to see what programs or services you or your family may be qualified to receive from various State, Federal, or Local sources.
Enter in basic household information about your situation. Once completed a results page displays with programs that you might be qualified for.
This process takes approximately 15 minutes depending on your circumstances. This is not a guarantee of benefits but instead a guide to programs that you might be eligible to receive based on the answers provided. An application would be required to make a full determination.
Complete an online application for some programs offered by the Department of Social and Health Services, Department of Children, Youth and Families, and the Healthcare Authority.
This process takes about an hour depending on your household circumstances.
Once completed, an electronic copy is automatically sent to the appropriate agency for processing.
To apply for Washington Apple Health programs that cover children, parent/caretaker with children, pregnant women, or adults 18 to 64 years old, go to Washington Healthplanfinder by clicking here.
Complete an online renewal (or Eligibility Review) for current benefits that are due to expire soon.
Currently renewals are only available for:
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This process takes about an hour depending on your household circumstances.
To renew your Washington Apple Health programs that cover children, parent/caretaker with children, pregnant women, or adults 18 to 64 years old, go to Washington Healthplanfinder by clicking here.
Report a change in your household situation. This option is only for persons currently receiving benefits who wish to report a change.
Some examples of changes include:
- Starting a job
- Increase/Decrease in monthly income
- Increase/Decrease in shelter costs
- Someone moving into or out of the home
- Change in address
Your mid-certification review is available on the "Important Dates" page of your Client Benefit Account. It will only be available when it is due. To access your Client Benefit Account, click the below button to login.
Click here to access Client Benefit Account.
If you don't have a Client Benefit Account, register for a Client Benefit Account by clicking here.
Find additional resources available for a wide variety of topics.
This section is broken down by category and includes resource information from many state, local and federal agencies as well as many of our registered Washington Connection Community Partners.
Once a resource link is selected, a new browser opens up, as this information is not part of the WA Connection website.
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Community partner resources
This institution is an equal opportunity provider. Click here for more Civil Rights and Nondiscrimination information.