SoFi student loan and student loan refinancing review: Low minimum rates and multiple loan terms
Updated 4:11 p.m. UTC Jan. 23, 2024
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SoFi is a reputable financial institution, providing students with options that make it easy to pay off loans while in school — or to defer them completely until graduation. This flexibility means SoFi can help a wide range of students achieve their goal of getting a college degree while lowering their interest costs.
SoFi overview
Founded in 2011 as Social Finance Inc., SoFi is a financial institution with nearly 7 million members. The company has issued more than $73 billion in loans to date, including mortgages, personal loans, student loans and student loan refinancing. If you can dream up a financial service, SoFi likely offers a solution.
SoFi offers a series of undergraduate student loan options, as well as graduate, MBA and law school loans. While SoFi has an A+ rating with the Better Business Bureau, it is currently not BBB accredited.
SoFi private student loans
SoFi provides private student loan options to help students finance their college degrees. Here’s how to qualify and apply for a student loan through the lender.
How to qualify for a SoFi private student loan
Like almost all other private student loan providers, SoFi has its own qualification standards borrowers will need to meet. The lender does not publish the exact requirements online, but you can check your potential interest rate before applying. SoFi performs a soft credit check during the pre-qualification process, so your credit won’t be impacted.
How to apply for a SoFi private student loan
- Visit the SoFi website. To apply for a private student loan through SoFi, visit the lender’s student loan webpage and click the “View your rate” button.
- Pre-qualify for a rate. Enter your basic information on the next screen. SoFi says it performs a soft credit pull during this step, so checking your potential loan amount and interest rate won’t impact your credit.
- Complete a formal application. If you decide to apply for a student loan after checking your rate, you’ll finish the application and provide information about your income (or the income of a guarantor) along with documentation. This step involves a hard credit pull.
- Await a decision. SoFi will review your application and loan documents and notify you of its decision. If your application is approved, you’ll read and sign your loan documents.
- Make sure your school receives the funds. SoFi will contact your school to certify your enrollment and the amount of private financial aid needed. Then Sofi will send the funds to your school.
Pros of a SoFi private student loan
- Straightforward pricing with no fees.
- Easy online application process.
- Discounts available for autopay enrollment.
Cons of a SoFi student loan
- Some users have reported customer service difficulties.
- Eligibility requirements are not publicly displayed.
SoFi student loan refinancing
SoFi offers student loan refinancing options that may help you save money and potentially pay off your loans faster. With SoFi, you can refinance both private and federal loans, choose from multiple repayment terms and benefit from discounts for autopay enrollment.
How to qualify for a SoFi student loan refinance
Qualification standards for SoFi student loan refinancing options are straightforward, but not everyone can meet these requirements. To refinance, you must have a job offer with plans to start that job within 90 days if you’re not already employed. If you’re refinancing medical school debt, it must be for an amount greater than $10,000, and you can’t have more than four years left in your program.
How to apply for a SoFi student loan refinance
- Visit SoFi’s website. SoFi’s application process is all online, so start by navigating to the company’s student loan refinance page. Click the button labeled “View your rate.”
- Get pre-qualified. SoFi will ask a few questions about you and your student loans, your goals for refinancing and the amount you’d like to borrow. The company will perform a soft credit pull to estimate your interest rate and other loan terms.
- Finish the application. If you decide to move forward with the refinance after checking your rate, you’ll finish the loan application. SoFi will ask for documentation regarding your income and will perform a hard credit pull during this step.
- Await a decision. SoFi will review your application and let you know whether your application is approved.
- Sign the paperwork. If SoFi approves your application, you’ll receive loan documents to review and sign. The company can pay off your student loans on your behalf. Then, you’ll start payments on your new SoFi refinance loan.
Pros of a SoFi student loan refinance
- Fixed- and variable-rate options.
- Completely online process.
- Discounts available.
Cons of a SoFi student loan refinance
- No co-signer release.
- Must have at least $10,000 in loans if refinancing medical school debt.
SoFi perks and special features
SoFi is a popular lender for those looking to take out private student loans or refinance existing loans. It offers competitive rates, an easy online application process and discounts available for autopay enrollment.
Savings and discounts
Becoming a SoFi member is free, giving you access to better rates and allowing you to chat with financial experts to answer questions about your loans. You can become a member just by using one of the company’s products, whether you’ve opened a checking account, taken out a loan or started tracking your finances through the SoFi portal.
Payment terms
SoFi borrowers who take out private student loans can choose loan terms of five, seven, 10 or 15 years, while refinance borrowers have options ranging from five to 20 years. You can begin paying your loans in full while in school, pay a small portion while still enrolled or defer all payments until after graduation.
Completely online
It takes just three minutes to get a rate quote from SoFi for private student loans. This makes it easy to see what you might pay if you choose to refinance.
How SoFi could improve
SoFi offers many advantages when it comes to refinancing student loans, including competitive rates and a completely online application process. However, there are ways SoFi can make refinancing student loans even better for its customers.
Customer service
While SoFi has an A+ rating with the BBB, customers give the company an average score of 1.73 out of 5 stars. Many of the reviews point to problems with customer service while trying to troubleshoot an account issue. This can lead to frustration, especially when there are no branches to get in-person help.
No co-signer release
Although you can apply for SoFi student loan refinancing with a co-signer, you can’t take them off the loan later. So if you need or want to apply with a co-signer, just keep this in mind before moving forward.
SoFi customer service and reviews
SoFi gives current and prospective borrowers several ways to contact customer service representatives. Because the lender does not have any brick-and-mortar locations, there is no way to talk to someone in person if you have an issue. That said, the company tries to make it easy to reach its representatives:
- Talk with an expert via phone call during normal business hours.
- Get support with the company’s chatbot online 24/7.
- Email the company.
- Interact with the company on social media channels.
While SoFi has an A+ rating with the BBB, it also has hundreds of negative reviews on the site — especially related to customer service matters. Review website Trustpilot has a much better outlook for SoFi, with an average score of 4.7 out of 5 stars based on more than 7,400 customer reviews. SoFi also has responded to 63% of negative reviews left on the Trustpilot site.
SoFi alternatives: SoFi vs. Earnest vs. Citizens
SoFi is not the only online lender offering private student loans and refinancing options. Competitors such as Earnest and Citizens Bank provide larger loan amounts and flexible repayment terms for private student loans and student loan refinancing.
Private student loans
SOFI | EARNEST | CITIZENS | |
---|---|---|---|
Fixed APR
| 4.19% to 14.83%
| 4.29% to 16.49% (undergraduate)
| 4.24% to 15.60%
|
Min. loan amount
| $1,000 up to full cost of attendance (minus other financial aid received) (no maximum limit)
| $1,000 up to the cost of attendance, with a lifetime maximum of $250,000
| $1,000 up to the cost of attendance, with a lifetime maximum of $350,000 (depending on degree program)
|
Loan terms (years)
| 5, 7, 10 and 15 years
| 5, 7, 10, 12, 15 years
| 5, 10 and 15 years
|
Min. credit score
| No minimum
| 650
| No minimum
|
Best for
| Online shoppers
| Deferred payments
| Multiyear loan applications
|
Student loan refinancing
SOFI | EARNEST | CITIZENS | |
---|---|---|---|
Fixed APR
| 5.24% to 9.99%*
| 4.99% to 9.74%
| 6.49% to 10.99%
|
Min. needed to refinance
| $5,000
| $5,000
| $10,000
|
Loan terms (years)
| 5, 7, 10, 15 or 20 years
| 5 to 20 years
| 5, 7, 10, 15, 20 years
|
Min. credit score
| None
| 665
| None
|
Best for
| Easy applications
| High-value loans
| In-person assistance
|
All rates include autopay discounts where noted by the lender and are accurate as of July 5, 2024.
Frequently asked questions (FAQs)
SoFi is a good option for students looking to refinance their student loans or obtain private student loan financing. SoFi has earned a high customer rating on the Trustpilot website and has an A+ rating with the Better Business Bureau. Furthermore, it offers flexible repayment terms, competitive interest rates and loan amounts starting as low as $1,000. Additionally, its application process is simple and can be completed entirely online.
Student loan forgiveness only applies to loans issued by the federal government, so loans with SoFi are not included in any loan forgiveness program.
During the application process, SoFi performs a soft credit pull to determine whether you qualify for loans and the interest rate you may receive. This soft pull does not impact your credit. If you decide to move forward with the loan application, SoFi will perform a hard credit inquiry that may remain on your credit report for up to two years.
Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.
Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.