Chubb home insurance review 2024
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BLUEPRINT
Updated 6:12 p.m. UTC May 9, 2024
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Pros
- Raising your deductible from $500 to $2,000 for a policy with $350,000 in dwelling coverage can save you around $500.
- Ideal for high-value homeowners seeking robust coverage and higher dwelling coverage limits.
- Offers extended replacement cost coverage and cash settlement options if you decide not to rebuild your house after a covered loss.
- Offers Masterpiece Homeowners coverage for enhanced protection.
- Very low customer complaint level.
Cons
- Costs more than the national average across all dwelling coverage amounts.
- Fewer discount options than other insurers.
- No online quote tool.
Why trust our home insurance experts
Our team of experts evaluates hundreds of insurance products and analyzes thousands of data points to help you find the best product for your situation. We use a data-driven methodology to determine each rating. Advertisers do not influence our editorial content. You can read more about our methodology below.
- 2,616 rates reviewed.
- 140 coverage details evaluated.
- 5 levels of fact-checking.
About Chubb home insurance
Chubb started in 1882 when Thomas Chubb and his son began a marine underwriting business in New York City. The company incorporated in 1967 and went public in 1984.
Chubb is ideal for homeowners with above-average rebuild values for their houses, as the insurer offers enhanced dwelling coverage that exceeds most standard home insurance policies. However, it is more expensive than other major insurers.
Chubb home insurance rates
| ANNUAL HOME INSURNACE AVERAGE | $200,000 DWELLING COVERAGE | $350,000 DWELLING COVERAGE | $500,000 DWELLING COVERAGE | $750,000 DWELLING COVERAGE |
|---|---|---|---|---|
Chubb
| $1,113
| $1,810
| $2,519
| $3,701
|
National average
| $1,150
| $1,678
| $2,212
| $3,068
|
Chubb vs. other home insurance companies
Chubb home insurance is more expensive than many homeowners insurance companies, according to our analysis of rates.
| HOME INSURANCE COMPANY | AVERAGE MONTHLY COST FOR $350,000 DWELLING COVERAGE | LEARN MORE | ||||
|---|---|---|---|---|---|---|
 Erie | $105 | Compare Rates Compare rates offered by participating partners | ||||
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 Westfield | $112 | Compare Rates Compare rates offered by participating partners | ||||
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| $127 | Compare Rates Compare rates offered by participating partners | |||||
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| $96 | Compare Rates Compare rates offered by participating partners | |||||
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| $61 | Compare Rates Compare rates offered by participating partners | |||||
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| $108 | Compare Rates Compare rates offered by participating partners | |||||
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| $106 | Compare Rates Compare rates offered by participating partners | |||||
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| $116 | Compare Rates Compare rates offered by participating partners | |||||
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 American Family | $168 | Compare Rates Compare rates offered by participating partners | ||||
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 Chubb | $151 | Compare Rates Compare rates offered by participating partners | ||||
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 Country | $172 | Compare Rates Compare rates offered by participating partners | ||||
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| $170 | Compare Rates Compare rates offered by participating partners | |||||
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 Shelter | $197 | Compare Rates Compare rates offered by participating partners | ||||
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 Travelers | $268 | Compare Rates Compare rates offered by participating partners | ||||
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Chubb home insurance coverages
A standard home insurance policy, also known as an HO-3, offers protection in six key areas:
- Dwelling coverage: Covers repairs or replacement of your home, including any attached garages, decks or other structures.
- Other structures coverage: Pays to repair or replace structures unattached to your dwelling, such as sheds or fences.
- Personal property coverage: Pays to replace or repair personal items such as clothing, electronics and furniture, after figuring depreciation. (Chubb Masterpiece policies include replacement cost for personal property coverage, meaning you’ll be reimbursed at today’s prices.)
- Additional living expenses coverage: Reimburses lodging, meals, laundry services, pet care and other approved living costs if your main dwelling becomes uninhabitable due to a covered issue.
- Liability coverage: Pays for other people’s medical bills and repairs if you are responsible for harm to someone else or their property, and for your legal expenses if they sue you. Coverage typically ranges from $100,000 to $300,000, but with Chubb Masterpiece homeowners insurance, you can get anywhere from $1 million to $100 million in liability coverage.
- Medical expenses to others coverage: Pays for a guest’s minor medical expenses if they’re injured in your house, regardless of who was at fault. The coverage limit is typically $1,000 to $5,000.
Additionally, Chubb customers can take advantage of numerous complimentary services. These include:
- Wildfire Defense Services: Designed for homeowners living in states prone to wildfires, this service connects them with professionals who complete risk assessments and recommend options for protecting the structure. If a home is threatened, Chubb can send out teams to add fire-blocking gels and remove combustible materials. The team returns your home to its original state after the danger passes.
- HomeScan: Helps you identify any leaks, faulty electrical wiring and missing insulation in advance of issues happening.
- Preferred providers network: Connects homeowners with vetted home professionals, including contractors, security experts, transportation companies and fire prevention specialists.
Chubb Masterpiece homeowners insurance policy
Chubb offers the Masterpiece homeowners coverage plan for homeowners seeking a more robust policy. Benefits of this coverage include:
- Extended replacement cost: Provides an extra layer of protection by covering repairs and rebuilding of your house even when the cost exceeds your policy limits. This also includes covering upgrades required by building laws or ordinances.
- Home appraisal: Chubb agents walk through your house to review the structure and your personal property to make sure you have enough coverage. They also provide fire prevention and security feature recommendations.
- Replacement cost coverage: Designed to protect your personal property, replacement cost coverage pays the full amount (up to policy limits) to replace items in your house to the same standard and quality, without factoring in depreciation.
- Temporary living arrangements: In addition to reimbursing expenses if your house becomes unlivable and you need to relocate, this enhanced coverage pays for a rental or hotel in your school district and/or other requirements.
- Cash settlement: If you experience a covered total loss but decide not to rebuild – or to rebuild on a different lot – this allows you to take a cash settlement up to your policy limit.
- Increased liability limits: With a Chubb Masterpiece policy, you can get up to $100 million in liability coverage.
- Waterbackup coverage: Pays for repairs for water damage caused by water backup from interior sewers and drains.
- Extras: Other benefits included in this policy include post-storm tree removal, electronic data restoration after a virus and replacement locks if keys get stolen or lost.
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What does Chubb home insurance cover?
A standard home insurance policy from Chubb, also known as an HO-3, covers your house against all problems, or perils, unless explicitly listed as an exclusion within the policy.
However with your personal property, you’ll only be covered for repairs if your belongings are damaged by any of the 16 problems specifically outlined in your policy, including:
- Fire and lightning.
- Windstorm and hail.
- Explosions.
- Riot or civil commotion.
- Damage caused by aircraft (not your own).
- Damage caused by vehicles (not your own).
- Smoke.
- Vandalism or malicious mischief.
- Theft and home break-in.
- Volcanic eruption.
- Falling objects.
- Weight of snow, sleet or ice.
- Accidental discharge or overflow of water or steam.
- Sudden and accidental tearing apart, cracking or burning.
- Freezing.
- Sudden and accidental damage from electrical current.
What doesn’t Chubb home insurance cover?
Not every problem or type of damage is covered by home insurance.
- Flooding: A standard homeowners insurance policy does not cover flood damage, but Chubb offers flood insurance as a separate policy for an additional fee.
- Earth movement: If you live in an area prone to earthquakes, mudslides or volcanic movement, note that your home insurance doesn’t cover these perils. Chubb offers separate earthquake coverage for an additional fee in certain states.
- Water backups: If your sump pump or sewer pipes backup, they can cause damage within your home. These issues aren’t covered in your regular homeowners insurance, but Chubb Masterpiece policies include this coverage.
- Neglect: Failing to keep up with required maintenance around your home can result in issues such as a failing roof or broken HVAC system, but your home insurance won’t cover these issues since they’re seen as neglect.
- Settling: If your walls or foundation shift due to settling or movement, these issues typically must be covered out of pocket.
- Pest damage: Home insurance doesn’t cover maintenance issues or general upkeep issues, so vermin and insect infestations are not covered.
Chubb home insurance discounts
Chubb may not offer the cheapest home insurance coverage, but the company provides several discounts.
- Safety features: Installing burglar or fire alarms can help you qualify for this discount.
- New/renovated house: Because new and recently remodeled houses often have updated systems, Chubb extends this discount to help you save.
- Multiple policies: If you bundle home and auto insurance from Chubb, you can receive a credit on your premium.
- Home with valuable articles: Taking out valuable articles coverage can also result in a home insurance policy credit.
- Gated community: Living in a gated community, and/or one with a patrol system, helps lessen risks, and lower your premium.
- Fire protection: Residential sprinkler systems, fire resistive materials and masonry construction each qualify for lowered premium rates.
- Loss free: Go without a claim for a set amount of time and you can save on your coverage.
- Storm shutters: These safety devices can help protect your house in the case of storms and potentially save you money.
- Suburban rating: If your neighborhood maintains a favorable rating, ask about paying less for your policy.
Chubb home insurance customer reviews and complaints
Chubb maintains a very low level of customer complaints based on data collected by the National Association of Insurance Commissioners (NAIC). Data collected by NAIC includes complaints regarding claim denials, delays and settlements.
Methodology
Our insurance experts analyzed rates from 14 home insurance companies.
Home insurance companies were eligible for 100 points, with each factor carrying a different weight.
- Rates: 60 points. Our home insurance experts analyzed home insurance rates from Quadrant Information Services. The average rates are based on policies with dwelling coverage of $200,000, $350,000, $500,000 and $750,000. The homeowner profile was someone with a good credit score and no claims history.
- Complaints: 30 points. Our team of experts collected complaint data from the National Association of Insurance Commissioners, which shows the volume of home insurance consumer complaints against each company. When a consumer lodges a complaint to their state’s department of insurance — often about an insurance company’s claims process, delays, denials or settlements — these complaints are logged.
- Extended/guaranteed replacement cost coverage upgrade: 10 points. Companies that offer extended and or guaranteed replacement cost coverage got full points. This type of coverage extends dwelling coverage limits and is increasingly important as we see inflation and natural disasters affect rebuild costs across the country.
Chubb homeowners Insurance reviews FAQs
Chubb Masterpiece coverage offers an enhanced package of protections for your house and your belongings while also providing specialized services such as risk consulting, upgraded temporary living arrangements and a cash settlement if you choose not to rebuild after a covered total loss.
Chubb’s customer care team is available Monday through Friday from 8 a.m. to 8 p.m. ET. The support team is also available on Saturdays from 10 a.m. to 3 p.m. ET.
Chubb provides a list of toll-free numbers, email addresses and an online form to get the support you need.
Chubb caters to homeowners with large amounts of assets, so the most common comparison is Nationwide’s high value coverage option. This type of policy covers homes with valuations over $750,000.
Nationwide provides additional coverage for personal property with high value, such as art or jewelry. Nationwide customers who use the Nationwide Private Client option can also select between replacement cost coverage or a cash settlement in the event of a covered total loss.
Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.
Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.
