Trello vs. Monday: Differences, pros and cons in 2024

Trello and monday.com are both project management platforms that allow you to create projects, assign work and set deadlines. Both technologies share basic functionality for automating workflows, integrating other applications and uploading and sharing documents. Even their pricing options are similar at the lower and mid-tier levels. 

If you’re looking for the best value, Trello might be the way to go. However, if software integrations are more important to your business, Monday is the better option. Overall, Monday comes out on top in our review.

Explore our deep dive into Trello vs. Monday, where we cover pricing, features, available integrations and customer service options.

Trello vs. Monday: Quick overview

Pricing and value

Verdict: Trello

When comparing the free versions of each service, Trello provides more for small teams getting started, allowing unlimited users and up to ten boards. The monday.com free version only allows for two users and three boards. 

At the Enterprise level, though, monday.com is the clear leader for large teams looking to manage multiple projects and upload relevant files. But, the pricing for monday.com’s Enterprise level is a mystery – you need to contact a sales representative.

Depending on what your team needs to accomplish, how big your team is and what your budget is, there’s value in both platforms.

Trello pricing and value

Trello has four pricing tiers: Free, Standard at $5 per user, Premium at $10 per user and Enterprise at $17.50 per user. These prices are monthly with annual billing. The free version is a good place to start for small teams, allowing unlimited users and up to ten boards. 

With the Standard plan, teams have access to unlimited boards and unlimited storage. Trello provides a pricing slider to help you estimate enterprise costs for your team. Trello is a more intuitive, Kanban-style board designed for big-picture overviews and visuals that clearly communicate project status.

Monday pricing and value

monday.com has five pricing tiers. Free, Basic at $9 per user with a limit of 27 users, Standard at $12 per user, Pro at $19 per user and Enterprise, which requires custom pricing. These prices are monthly with annual billing monday.com’s offerings focus on integrations and automations built for executing multi-step processes and workflows. 

At the Standard level, monday.com introduces automations and integrations, limited to 250 actions per month. At the Pro level, that limit jumps to 25,000. At the Enterprise level, the limit is even higher at 250,000. Monday’s value scales with the size of your team. The more you have to manage, the better bang for your buck.

Key features

Verdict: Tie

While Trello is designed to support the Kanban style of organization with strong visuals and workload overviews, monday.com focuses more on the back end with integrations, workflows and project management for larger teams. 

monday.com has more unique technical features, whereas Trello’s standouts are more geared towards visual features and add-ons for team engagement.

Trello features

Trello uses three main components to build its tool: boards, lists and cards. The board is a landing place for an individual team member’s tasks, a project or a process. Lists allow you to categorize tasks, both by color and with a title, like “to-do” or “Oregon Project.” 

Individual tasks are represented by cards. They can include checklists, notes and links. With Trello, you can assign members to tasks, add due dates and upload attachments.

With Trello, you can take a look at projects with a timeline view, table view, dashboard view and calendar view, but its default design lends the platform to the Kanban style of organization best. Trello also offers workflow automation, further customization with Power-Ups, integrations and project templates. 

Other unique features include:

• Additional downloadable features.
• Custom backgrounds and stickers.
• Unlimited activity log.

Monday features

monday.com’s core focus is on workflows, automations and integrations. While it has fewer organizational view types than Trello, it does have more features dedicated to management and oversight, allowing you to collapse multiple boards into one view with dashboards. 

Monday.com also caps your amount of storage based on your subscription level, but doesn’t limit the size of your uploads like Trello does. 

The best features are available at the Enterprise level, with better security, customized onboarding, single sign-on, content directory, work performance insights and advanced account permissions. monday.com calls out a number of features dedicated to efficiency and workflow, like time tracking, formula columns, preformatted column types and a way to review your team’s workload and reassign tasks. 

Other unique features include:

• Gantt views.
• Multi-level permissions.
• Whiteboard collaboration.
• Customizable notifications.

Software integrations

Verdict: monday.com

While the two platforms list over 195 and over 200 integrations respectively, they both also allow multiple developers to upload their own configurations. So, while an “All Integrations” tab may list 200 options, several options may be different ways to integrate the same application. 

Make sure to check each platform for your most-used applications to ensure they are available to integrate.

Trello software integrations

Trello lists over 195 applications under “All Integrations.” These include popular integrations like Google Docs, Slack, Jira, Microsoft Teams and Gmail. Trello also features add-ons called PowerUps that allow you to add and customize additional features, like importing CSV and Excel files and adding the ability for your team to vote on board items. 

Monday software integrations

monday.com boasts over 200 integrations. It highlights Slack, Gmail, Microsoft Teams, GitLab, MailChimp, Excel, Outlook and DocuSign as its most popular integrations. The company also has a leg up on integrations if you use Microsoft Office 365 or Canva for your team – monday.com has these integrations and Trello does not. 

Customer Support

Verdict: monday.com

Trello offers tiered support based on subscription level, but even when logged in, anything other than a basic contact form is hard to find. monday.com also prioritizes support depending on how much you spend, but it is more open about how to get into contact, and it encourages communication with multiple departments.

Trello Customer Support

Trello offers a support site with resources and documentation, a community forum and a contact form that’s available if you’re logged in. Trello’s customer service scales based on your subscription from community support for free accounts to support based on local business hours, 24/5 support for Premium subscribers and finally, 24/7 support for Enterprise level. 

Support for Trello is made available Monday through Friday, from 9 a.m. to 5 p.m. EST, according to its parent company, Atlassian. Trello does not provide phone support.

Monday Customer Support

monday.com provides several different ways to connect. There are options to live chat, request a call or email its team. monday.com seems to encourage more communication, even providing an outlet for customers to submit their ideas or vent their frustrations directly at the C-suite. 

Its Help Center offers similar resources as Trello, with a community, FAQs and a learning center. Monday does prioritize its support based on the size of your account. The Basic level lists “prioritized customer support” over the free version. At the Enterprise level, monday.com offers what it calls “premium support,” or a 24/7 service.

User reviews

Verdict: monday.com

Across user reviews, Trello has more responses than monday.com, but monday.com has a higher average rating. Both platforms are praised for their help in project management and organization, but while Trello is easier to learn and use, monday.com has more in-depth features and integrations.

Trello user reviews

The biggest plus for Trello is how easy it is to use. Reviewers list ease of use, team collaboration, project management, task management and the overall user interface as the biggest highlights for Trello. Its biggest disappointments? Limited or missing features, task management, limited functionality and recurring issues with boards.

Indeed, task management with Trello is a bonus for some and a downside for others. It all depends on what you need to do and how you want to do it. Overall, Trello is simple and straightforward, but that means it might not have all the features you need.

Monday user reviews

Reviewers highlight monday.com’s customization opportunities, team collaboration, ease of organization, ease of use and project management. Users tend to struggle with the platform’s learning curve, automation, missing features, board issues and the overall functionality of the app.

Ultimately, while monday.com offers more customization, automation and ways to integrate with existing workflows, that level of detail has a steep learning curve that can be hard to overcome. 

Final verdict

Winner: monday.com

monday.com has more technical features, better reviews, better software integrations and better customer support. For large teams that can afford the Enterprise level, the available add-ons make monday.com the superior product. 

Who is Trello best for?

Trello is a great solution for small teams, freelancers and small budgets. It offers significantly more features at its free and lower-tier payment options than monday.com. Trello offers the best oversight for workflow and workload at a glance.

Who is Monday best for?

Monday.com is the right choice for large teams, cross-departmental project management and highly customized workflows. The platform has some key integrations that Trello doesn’t, like Zoom, Canva and Office 365 – so if those applications are pivotal to your work, monday.com is your best option.

Frequently asked questions (FAQs)

Which is better, Monday or Trello?

It depends on what you need. For small teams, simpler project management tasks, lower budgets or even individuals and freelancers, Trello is a better option. For large teams, multi-faceted workflows and more customized project management, monday.com is the best choice.

Is Monday cheaper than Trello?

No, every tier offered by Trello is cheaper than monday.com. Additionally, Trello provides a sliding scale estimator for its enterprise level, while monday.com requires you to contact its sales team for enterprise pricing.

Does Monday or Trello have a free version?

Both monday.com and Trello offer free versions, but Trello provides more features at the free level than Monday.

Do Trello and Monday have Gantt charts?

Monday.com has Gantt charts, but Trello does not.

What should I look for when choosing project management software?

Outline your budget, how many team members need access to your software and what workflow management currently looks like for you. You want to find a solution that suits your current style of work but eliminates hurdles, like overview of work assignments, creating templates for recurring projects and providing more access to management.

When choosing your software, make sure to check available integrations for the applications you already use and find a platform that lets you manage multiple projects.