Digital Experience Officer
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Please see Special Instructions for more details.
- This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.
Posting Details
Posting Details
Posting Number | S12347P |
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Working Title | Digital Experience Officer |
Department | DAR-Annual Giving |
About the University of Georgia | Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens. |
About the College/Unit/Department | Division of Development and Alumni Relations The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives, and priorities of the university by generating private financial support, building, and maintaining relationships with alumni and donors, and assisting students with career development opportunities. Office of Annual Giving The Office of Annual Giving is responsible for the ongoing regular solicitation of alumni and friends for support of the university’s mission. The office observes an annual fiscal year cycle to engage donors for opportunities to renew and enhance their support of the University, its Schools, Colleges, and Units. Special Giving initiatives are for unique audiences within the university’s constituency including but not limited to leadership annual gifts, faculty and staff giving, parent giving, recurring gifts, anniversary giving, matching gifts, crowdfunding, and consecutive year giving. |
College/Unit/Department website | https://give.uga.edu/ and https://dar.uga.edu/ |
Posting Type | External |
Retirement Plan | TRS or ORP |
Employment Type | Employee |
Benefits Eligibility | Benefits Eligible |
Full/Part time | Full Time |
Work Schedule | |
Additional Schedule Information | 8:00am–5:00pm; Must be willing and able to work evenings and weekends as necessary |
Advertised Salary | $59,280 |
Posting Date | 07/09/2024 |
Open until filled | Yes |
Closing Date | |
Proposed Starting Date | 09/01/2024 |
Special Instructions to Applicants |
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Location of Vacancy | Athens Area |
EEO Policy Statement | The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). |
USG Core Values Statement | The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653. |
Position Information
Classification Title | Development/Fundraising Professional |
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FLSA | Exempt |
FTE | 1.00 |
Minimum Qualifications | Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. |
Preferred Qualifications |
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Position Summary | The Donor Experience Officer (DXO) will manage a large portfolio of donors with the goal of building lasting relationships and creating meaningful experiences through engaging communications and one-on-one interactions. The DXO will connect donors to the University and its schools, colleges, departments, and divisions. They will solicit gifts primarily between $250 and $24,999 and develop personalized strategies for increasing year-over-year retention and upgrade of donors while also looking for referrals to build a pipeline for major gift referrals. The DXO will partner with colleagues across the Division of Development and Alumni Relations (DAR) to help align donors’ philanthropic interests with various priorities across campus, create engagement opportunities, and communicate the impact of philanthropy with donors. The DXO will conduct virtual meetings. The DXO will articulate the mission and goals of the University of Georgia while demonstrating enthusiasm and passion. This position reports to the Senior Director of Annual Giving. |
Knowledge, Skills, Abilities and/or Competencies |
Additional Division Expectations:
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Physical Demands |
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Is driving a responsibility of this position? | Yes |
Is this a Position of Trust? | Yes |
Does this position have operation, access, or control of financial resources? | No |
Does this position require a P-Card? | No |
Is having a P-Card an essential function of this position? | No |
Does this position have direct interaction or care of children under the age of 18 or direct patient care? | No |
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) | Yes |
Credit and P-Card policy | Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. |
Background Investigation Policy | Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. |
Duties/Responsibilities
Duties/Responsibilities | Pipeline development:
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Percentage of time | 45 |
Duties/Responsibilities | Stewardship:
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Percentage of time | 25 |
Duties/Responsibilities | Engagement and content creation:
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Percentage of time | 25 |
Duties/Responsibilities | Perform other duties as assigned to include, but not limited to:
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Percentage of time | 5 |
Contact Information
Recruitment Contact
Contact Details | For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. |
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Recruitment Contact Name | Development & Alumni Relations’ Office of Talent Management |
Recruitment Contact Email | dartalent@uga.edu |
Recruitment Contact Phone |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this vacant position?
- African American Development Officers (AADO)
- Association of Fundraising Professionals (AFP)
- Annual Giving Network
- CASE
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Current UGA Employee
- Diverse Jobs
- Handshake
- HigherEdJobs
- Insight Into Diversity
- Talent Management Newsletter
- UGAJobs (UGA's job board)
- Other (please provide)
- *
Do you have 1-3 years of professional experience related to fundraising, nonprofit management, higher education, sales, marketing, development, business administration, project management, or relationship management?
- Yes
- No
Applicant Documents
Required Documents
- Resume/CV
- Cover Letter