AKUMAL BAY BEACH AND WELLNESS RESORT
This was my second time at this resort and it was even better than the first time. I have only positive comments to make about this place, in fact it is definitely my favourite place to visit.
The rooms: Clean, lots of closet space, nice big shower and the honey based shampoo and body soap are amazing. There is a coffee pot in the room and the refrigerator is stocked daily with beer, soft drinks, water and snacks. A nice big wall mounted television that I only put on at night when in bed, and a beautiful balcony with an ocean view and a jacuzzi (on every balcony). Perfection.
The buffet: Great food every day without fail. Breakfast, lunch and dinner, there is something for everyone. And the Mexican food in the buffet is great.
The A La Carte Restaurants: There are 4 a la cartes: Mexican, Peruvian, Brazilian, and International. All 4 restaurants are fine dining, amazing choices beautifully plated and all delicious.
The beach: Beautiful turquoise beach, no seaweed while we were there. The beach is a little rocky but you can find areas free of rocks and the snorkelling is amazing! There is coral reef very close to the hotel where you can see all kinds of fish, turtles and manta rays.
Activities: Paddleboard for beginners and advanced, yoga classes all day, painting, Spanish classes, and dance classes by the amazing Salsa teacher, Adiel!! Snorkelling equipment can be borrowed for one hour at no charge.
The Staff: I cannot say enough about the staff, they are all amazing. You feel at home, everyone is welcoming and always helpful. I would like to thank each one of them for their service and for going above and beyond:
Jose who received us with a smile when we arrived from the airport
Erik who welcomed us when we got to the lobby and offered us any help we might need during our stay
Ivania who checked us in with a smile and gave all the information we needed
Saul, our housekeeper who did an excellent job keeping our room clean
Victoria and Marissa who served us drinks on the beach, so kind and friendly
Alejandro, the bartender at the snackbar who made the best Margarita on the rocks
Oliver and Jose, the waiters and Holi the manager at K’ooben restaurant wow professional and first class service
Miguel, the waiter at Lima restaurant, excellent service and very friendly person, made us laugh
Juan-Carlos, Otilio, Carlos, Karla, and Alejandro buffet waiters excellent service and all wonderful people who made us feel at home and got to know us
Daniela, manager buffet what a wonderful person I cannot say enough about her kindness and great attitude
Hector, manager buffet, excellent service always making sure guests are happy
Raymond C, the piano man. This is an incredible artist, I am a top fan since the first visit to Akumal.. He made the evenings a pure delight with his music and songs, I always made sure I got a table right beside him so I could enjoy every minute and right up close.
Adiel, animator, amazing dance teacher and just great personality, he makes sure that everyone is having fun at the lobby bar. And boy, can he Salsa!
Alejandro the turtle teacher, he gives an amazing class on turtles not to be missed
Dani, who is in charge of making sure everyone has beach towels. What a wonderful person, so friendly and kind.
And finally German, the manager. He has a big personality, very funny, friendly and an all around great guy who makes sure everything is running smoothly. He is on top of it all.
I cannot wait to be back at this place, I will definitely be going back at least once a year, maybe more if I am able!!!
