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The Times & The Sunday Times
The Times & The Sunday Times
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Tax and saving

The Times
The Times

Sir, Simon Goldsworthy (letter, Nov 23) says that when registering to send a tax return online it takes HM Revenue & Customs 28 days to issue the necessary activation PIN to the taxpayer’s address.

In fact, we issue the PIN within a few days of the taxpayer’s initial registration with us. The taxpayer then has 28 days in which to activate the PIN — enabling them to take full advantage of all the benefits that go with online filing.

PAUL FRANKLIN

HMRC, Communications and Marketing