SUPPORT THE COUNTRY: Your article (Critical cost of 24-hour care, Ecosse, last week) was urban-centric and demonstrates the different mind sets. Perhaps the resources ploughed into NHS 24 for services required for remote rural areas could be better spent on improving on-the-ground facilities. When it is not unusual to wait up to an hour for an ambulance, whatever the emergency, there is a real problem. — Chaikin Linekar, by e-mail.
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HEALTHY SERVICE: In a recent family crisis NHS 24 supported us well, contrary to expectations from adverse publicity. — Anthony Garrett, Falkland, Fife.