We haven't been able to take payment
You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Act now to keep your subscription
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Your subscription is due to terminate
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account, otherwise your subscription will terminate.

How to get inflight oxygen

Angie Parkinson needs assistance onboard but the airlines and GPs can’t agree on the right forms

I have respiratory problems as a result of scoliosis (curvature of the spine) and have been told to use supplementary oxygen on board a flight lasting more than 90 minutes.

To get permission to do this I have to see my GP every time to fill out the “MEDIF” forms. At the bottom of the form there is reference to a “frequent traveller’s medical card” (Fremec).

Unfortunately, nobody seems to have heard of this, even airlines such as KLM. Can you help? I am planning to travel with Thai Airlines, BA and American Airlines in the next 12 months. Angie Parkinson, via e-mail

Times Travel Doctor responds: Airlines should have heard of this card, which gives them a permanent record of your specific needs — I’ve found mention of it on many of their websites as well as those belonging to the Foreign and Commonwealth Office and Directgov (the official website of the UK Government).

But tracking down exactly how you apply for one could be easier.

Advertisement

The British Airways website, for example, asks you to contact your travel agent or local BA office — but the link didn’t work when I tried it.

I finally tracked down the BA passenger medical unit — if you call on 020 8738 5444 you will be able to register for a card. According to its website, BA allows its Fremec cardholders to check in at its Club desks worldwide to avoid lengthy queueing.