Q What's the best way to send short video clips by e-mail? Gerry Nicholson, via e-mail
A Don't send videos as attachments because they can be too big for e-mail systems to handle. Instead, use a free service such as YouSendIt Lite (www.yousendit.com ).
After you upload a video and your friends' e-mail addresses, they will be sent a link from which they can download the video at their leisure. Alternatively, upload clips to YouTube (www.youtube.com ), where they can be easily viewed online by everyone or, if you specify, just a private list of friends.
Q I'm changing internet service provider (ISP) and am worried about losing my favourites. Can I transfer these to my new ISP? Christopher Dennison, Co Down
A Ask your new ISP to talk you through changing internet settings manually and there should be no problems. If you want to use the ISP's automatic software and are worried, copy your bookmarks to a free online service such as www.backflip.com before you switch ISPs. Once you've swapped, download them again or keep them online and accessible from any web-connected computer - handy if you're on holiday. You can also back up your favourites on Internet Explorer.