We haven't been able to take payment
You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Update payment details
Act now to keep your subscription
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Update payment details
Your subscription is due to terminate
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account, otherwise your subscription will terminate.
Update payment details

Accessibility Links

Skip to content
The Times & The Sunday Times
The Times & The Sunday Times
  • Subscribe
Subscribe

Corrections and clarifications: Oct 21, 2015

The Times
The Times

We reported that British Gas and EON had failed to reply to a letter from Amber Rudd, the Secretary of State for Energy (“Suppliers ignore plea to lower energy bills”, Oct 20). This was based on the response of the Department of Energy and Climate Change to a Freedom of Information request. The department has since said that it misunderstood the request, and that British Gas and EON did in fact acknowledge receipt of Ms Rudd’s letter. We are happy to correct the record.