We haven't been able to take payment
You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Act now to keep your subscription
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account or by clicking update payment details to keep your subscription.
Your subscription is due to terminate
We've tried to contact you several times as we haven't been able to take payment. You must update your payment details via My Account, otherwise your subscription will terminate.

Air travel: hand luggage update

HAND luggage allowances from UK airports changed this week as airport authorities, the police and the Government agreed a more workable system. At the time of going to press, the UK terrorist threat level was “severe”. While it is at this level, these hand-luggage rules are likely to remain.

What can you take on board?

One item of cabin baggage, with dimensions not exceeding a maximum length of 45cm, width of 35cm and depth of 16cm (18x14x6in). This includes any wheels, handles or side pockets.

What can you pack in hand luggage?

No liquids are allowed except medicines in liquid form essential for the flight (for example, a diabetic kit), but these must be verified as authentic. Baby milk and liquid baby food are also allowed, but the contents of each bottle or jar “must be tasted by the accompanying passenger”.

What about cosmetics?

The Department for Transport (www.dft.gov.uk) says: “The definition of liquids includes gels, pastes, lotions, liquid/ solid mixtures and the contents of pressurised containers, eg, toothpaste, hair gel, drinks, soups, syrups, perfume, deodorant, shaving foam, aerosols.” None of these is allowed on board.

Advertisement

Are electronics permitted?

Yes, the initial ban on electronics has been lifted. However, all laptops and large electrical items must be removed from bags and put in trays at security X-ray points.

Can pushchairs go through security?

Yes, but they must be X-rayed. Wheelchairs are permitted but will be thoroughly searched.

Can I put things in my pockets?

No.

Is there a weight limit on hand luggage?

Each airline has its own rules. For example, Thomsonfly sets a 5kg limit, Ryanair 10kg and BA 23kg.

Can I buy objects that are disallowed once I am through to duty-free shops?

Yes. But any liquids bought will not be allowed on flights to the US and Canada.

Advertisement

Do these rules apply in other countries?

The rules are changing by the day, with airports in Greece and Poland now banning all hand luggage except objects such as passports, travel documents, keys and cash to be put in transparent bags, at the time of going to press. Airports in Italy and France will not allow liquids through X-ray machines, according to airlines. Check ahead.

What happens if my flight is badly delayed — can I get compensation?

No. Even in normal circumstances, EU rules do not provide for compensation in the case of a delay. But you should be offered refreshments and accommodation if delayed overnight. After a five-hour delay, you are entitled to a refund of the ticket price if you decide not to travel.

What if my flight is cancelled?

All passengers are entitled to a full refund or the chance to be re-routed when flights are cancelled. The Air Transport Users’ Council (020-7240 6061, www.auc.org.uk) has information on this.

Will my airline let me re-book on another flight?

Most airlines will — without charging extra. BA is allowing re-booked flights on this basis before December 1. EasyJet permits changes within 28 days; Ryanair’s cut-off date is October 18.

What happens if my baggage is delayed?

Airlines usually cover “emergency purchases” such as toothbrushes and under- clothes. Payments are normally made only when you are travelling outbound.

Advertisement

Can my insurance help when luggage is delayed?

Probably — check the small print. It may be possible to claim some extra cash for emergency purchases.

What happens if luggage is lost altogether?

Luggage is deemed lost only after 21 days, under international aviation rules. Based on the contents of your bag, you may be paid an amount up to £780. You must fill in a property irregularity report at the airport to be eligible.