Supporting Providers and Improving Quality of Care
The stresses of today’s healthcare system threaten the delivery of compassionate care. Financial pressures and administrative demands mean less time with patients and a focus on diagnosis and treatment rather than the impact an illness can have on the patient and family. As a result, many caregivers today are anxious, frustrated and under pressure with no structured outlet for expressing their feelings and little preparation for the difficult communication issues that are an inevitable part of patient care.