T-Mobile down updates — Users complain of outage and reports of no signal after Hurricane Beryl makes landfall in Texas
T-MOBILE customers were complaining of issues with their network after Hurricane Beryl made landfall in Texas.
Hundreds of reports flooded Downdetector as of Tuesday morning after a similar bout of reports on Monday afternoon as well as the night before.
"Shout out to T-Mobile for still being down the next morning," one person on social media complained.
The outage seems to be concentrated in the Dallas/Houston area of Texas following the destruction left by Hurricane Beryl after it made landfall Monday.
Tweeting T-Mobile directly, one user wrote on X/Twitter, "Can you stop making post about unnecessary stuff. Harris & SURROUNDING Countries would like an update on the plans to restore TM network after Hurricane Beryl. A outage tracker would be helper and a page on your site dedicated to these type of events would be helpful."
T-Mobile has exclusively shared with The U.S. Sun that this "widespread commercial power outages caused by the storm have impacted all service providers, not just T-Mobile."
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T-Mobile had a plan in place for Hurrican Beryl interruptions
T-Mobile shared how its teams got ready for the hurricane's landfall.
The plan included refueling fixed generators, ensuring battery backups are charged, preparing local fueling stations, and staging additional portable generators for rapid deployment, per the release on July 5.
Reports are dropping
The reports of issues with T-Mobile have begun to drop, according to Downdetector.
Watch Hurricane Beryl pouring down on Texas
Hurricane Beryl leaves seven dead
Category 1 Hurricane Beryl has left at least seven dead after making landfall in Texas yesterday.
There are millions of people without electrical power and several roadways have been submerged in water.
The storm touched down in Matagorda, about two hours southeast of Houston, at around 2:30 am with winds recorded at 70-90 mph.
T-Mobile outage map
Here are the areas that are most affected by the outage, per a Downdetector heat map:
Reports have risen
Customer reports of issues with T-Mobile have risen to an even 500.
Users are mostly reporting 'no signal'
T-Mobile customers have reported the most problems with a lack of signal in their location, per Downdetector.
Areas reporting most issues revealed
Here is a list of the cities with the most reports of issues, per Downdetector:
- Houston
- Dallas
- Chicago
- College Station
- Spring
- Austin
- Bryan
- Katy
- Los Angeles
Hurricane Beryl might be the cause of issues with the network
T-Mobile customers have been experiencing issues with their network and it coincides with Hurricane Beryl making landfall in the Texas area yesterday.
Customers have shared their complaints with the mobile company on social media.
T-Mobile users experiencing issues
T-Mobile customers are experiencing issues this morning after what users say has been about two days of problems, per Downdetector.