Amazon Alexa down updates — Users complain voice assistant connectivity and control are not working as outage underway
AMAZON Alexa faced an outage Wednesday.
Thousands of reports flooded Downdetector at around 2 pm ET.
Users complained of issues with voice control, connectivity, and the app, per Downdetector.
The U.S. Sun reached out to Amazon for comment.
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Problems are fixed
Amazon Alexa seems to be back up and running as less than 100 people are still reporting problems on Downdetector.
The outage lasted for about an hour.
Amazon Alexa loses popular feature
Today's Amazon Alexa outage comes as customers lost a popular shopping feature on the device.
Shopping and to-do list apps such as AnyList and Todoist will stop working with Alexa voice commands on July 1, reported The Verge.
Amazon has told the developers that the only way they can continue providing the integrated service is to develop a new custom skill.
"Today, if you enable their Alexa skills, third-party apps can sync with lists in the Alexa app and show that data in their app," said the tech experts.
Reports begin to drop
Reports of the Amazon Alexa outage are starting to drop.
After over 2,000 reports came in on Downdetector around 2 pm ET, now only 260 users are having issues.
Back up for some
Some Amazon Alexa users are reporting on Downdetector that it's back up and running for them.
"Was down but just started working for me a minute ago," one wrote.
"Working again," another added.
"It's working now," another agreed.
Issues with voice control
The majority of issue reports are dealing with voice control.
Meanwhile, 32% of reports are to do with connectivity.
A small percentage of customers are also reporting issues with the app.
Reports climb
Reports of the outage are continuing to climb on Downdetector.
Over 2,200 people are now reporting issues with the device.
Amazon 'dropped the ball'
Customers are slamming Amazon as the Amazon Alexa outage persists.
Amazon Alexa is down
Amazon Alexa is facing an outage as over 1,500 users report issues with the device.
The issues started around 2 pm ET.