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‘One register out of 20’ fume Target shoppers over lack of self-checkouts as store ‘insists’ on 10 items or less rule
Target customers can expect to see prices drop this summer
TARGET goers are venting on X about struggles they're experiencing at the self-checkout.
Shoppers say the lack of self-checkout kiosks open at their Target is adding to the stress of the retailer's 10 items or less rule.
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Tensions have been high since Target's rule limiting customers to 10 items or less at the self-checkout dropped this past fall.
Target first announced the change in October after stores in Maine reported self-checkout lines with over 50 people waiting.
Months later, many customers are saying self-checkouts aren't open altogether.
They're complaining of long wait times and lines wrapping around the store.
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It takes 10-15 minutes to check out at the self-checkout in the Santa Clara Target," wrote one user in a post on X.
And they've like two register[s] open," he continued. "I stopped going."
Other customers echoed a similar sentiment, with one user imploring Target to "have more than one cash register open," if the store is "going to insist on a 10-item max for self-checkout."
"Target thought when you made self-checkout 10 items or less, that meant more registers?" vented another user.
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They described their store as having one register open with six people in line and a self-checkout line 12 people deep.
"Target: 'Self-checkout is limited to 10 items.' Also Target: *one register open out of 20,*" posted one user.
Target Introduces Express Self-Checkout Lanes for Faster Shopping Experience
The 10 items or less rule has also led to a backup at the checkout, according to some shoppers.
"Making people wait in a 20-minute line while 3 of 4 self-checkout registers sit unused the whole time is ridiculous," wrote one customer. Straight up never buying 10+ items from there again."
Target's AskTarget account on X responded to some users, asking for more information.
In response to the complaint, Target replied, “We're prioritizing full-service check lanes to support our guests during the entire day and intend to open Express Self-Checkout to support busier times," previously reported The U.S. Sun.
The U.S. Sun reached out to Target in a request for comment.
What is Target Circle 360?
In April, Target launched its first-ever paid membership program, Target Circle 360.
For $99 a year ($49 if you sign up before May 18) members get access to the following perks:
- Unlimited, free same-day delivery on orders over $35
- An extra 30 days to return your items
- Free two-day shipping on 100,000s of items
- 5% off in-store and online
- Automatic deals and exclusive partner perks
PRICE DROPS
Target customers questioning their loyalty to the retail giant may be pleased to come across price cuts across the store, with some already in place and others coming later this summer.
A major reduction in the price of 1,500 items has already been instituted.
Goods such as milk, meat, bread, soda, fresh fruit and vegetables, snacks, yogurt, peanut butter, and coffee will see price reductions.
Items such as diapers, paper towels, pet food, and more will also be cheaper, according to a press release.
Read More on The US Sun
Walmart shoppers are fed up over what they're calling an "accusatory" tone out of workers at the self-checkout.
Plus, read up on a Target shopper who was scolded at the self-checkout over a store change.