4 images: a child wears a virtual reality headset. A customer gets help from a homepro specialist over the phone. A smart speaker. A smarthome interface tablet.
TELUS HOMEPRO™

Expert relief from gadget headaches

HomePro™ is a frustration-free way to unlock the full potential of almost every device in your home. Enjoy unlimited, around the clock live support from our experts, an Amazon Prime1 membership (a $9.99/mo. value), all for only $15/month.2
Speaker and game controller/ Home entertainment icon

Home entertainment

Printer/Home office icon

Home office

Smart Home devices icon

Smart home devices

WiFi icon

Wi-Fi and networking

HomePro is help whenever you need it

Whether you’re setting up a gaming console, smart home device, printer or fine-tuning your home theatre, the HomePro team can help you get the most out of all of your devices.
Three people wearing headsets happily answer calls at  a call-in support centre.

24/7 Live help

When you need help, we’ll be there. Quickly connect with a HomePro agent 24/7 by calling us toll-free to chat with an expert.3
Mobile phone with image of HomePro portal app.

Web portal and app

24/7 access to support.4
Amazon Prime branded products include, phone, Kindle e-reader, bag and box are in front of a TV with Jack Ryan show image.

Amazon Prime1

Enjoy fast, free delivery on eligible Amazon purchases, access to a vast library of streaming entertainment and more.
A customer receives help over the phone while looking at a laptop

HomePro Starter just $15/month2

  • 24/7 live expert tech support3
  • Web portal and app to access support4
  • Amazon Prime on us1
Homepro Plus

Accidents happen, protect your home tech with one plan.

Stop worrying about individual warranties. HomePro Plus includes coverage for repair and replacement costs of eligible home devices, no matter where or when they’re purchased, including accidental damage from handling as well as mechanical and electrical failures.5
Various devices; TV, Tablet computer, Game controller, Apple watch and Gaming headphones with a Homepro Plus protected Shield icon

Frequently asked questions