Sharing your Netflix account
Netflix are introducing some changes to stop account holders sharing their account with people outside of their household.
A Netflix account is meant to be shared by people living together in one household.
If you’ve been affected by the new Netflix password sharing policy, you should speak to Netflix directly.
Need to de-link somebody else's Netflix account from your Sky bill? Speak to Netflix, they'll ask you which Netflix account you'd like to link instead. Make sure you have one ready - if you don't, set one up online before you contact Netflix.
For more info go to Pay through Sky bill and see Using someone else's Netflix on your Sky account?
What's a Netflix Household?
A Netflix Household is a collection of the devices connected to the internet at the main place you watch Netflix.
The household can be set using a TV. All other devices that use the Netflix account on the same internet connection as this TV will automatically be part of your Netflix Household.
Using someone else's Netflix account / Sharing Netflix with others
People who are not in your household (the Netflix Household) might have problems accessing Netflix or signing up for their own Netflix account.
For next steps, follow the relevant option below.
How do you pay for your Netflix?
Transfer a Netflix profile
You can transfer your viewing history, My List, recommendations, saved games, settings and more to a new Netflix account.
For next steps, select the relevant option below.