Resources Our latest research, reports, white papers, and guides are all here for you to enjoy. Get fast access - we'll send them straight to your inbox! Sort by: Report Sinch named a Gartner® Magic Quadrant™ Leader for CPaaS again Get the report Video Harrods delivers a masterclass in customer service Get the video Guide How to make a compelling business case for RCS Get the guide E-book A step-by-step guide to WhatsApp business messaging Get the e-book Report Sinch named a Leader in the 2023 CPaaS Omdia Universe Get the report Guide Customer connections, simplified Get the guide Guide Future proof your voice Get the guide E-book E911: The ultimate guide to compliance Get the e-book Video Sinch Talk: Black Friday and CX learnings with Parfym.se Get the video Excerpt Sinch named a Leader in IDC MarketScape 2023 Get the excerpt Video Sinch Talk: Omnichannel engagement in financial services with Meta Get the video E-book Key questions to ask your next Operator Connect partner Get the e-book Video Sinch Talk: The journey to hyper-personalization in financial services Get the video Guide What to look for when choosing an Operator Connect provider for Microsoft Teams Get the guide Report What's in store? Rethinking CX for retail and e-commerce Get the report E-book Personalization gets real: in real-time! Get the e-book Report Commerce Next CX reports Get the report E-book Level up your personalized finance experiences Get the e-book Load More