Ombudsman
Contact
Office of the Ombudsman
Mailing address
1221 SW 4th AveRoom 310
Portland, OR 97204
If you have any suggestions for how we can improve our accessibility, please let us know by phone at 503-823-0144 or email us at ombudsman@portlandoregon.gov. To make an Ombudsman complaint, please see these instructions.
We're open Monday to Friday, 9:00 a.m. to 5:00 p.m. We accept in-person visits Tuesday to Thursday at City Hall. For more information about how to connect with us either in person or remotely, please see our contact information on our homepage or visit our contact information webpage.
We have reviewed the status of the four recommendations from our report and found that the Police Bureau has committed to implementing them. One recommendation has been partly implemented and three are in progress.
Report
In July 2023, the Ombudsman's Office released a report that highlighted evidence of misconduct by the City’s emergency board-up contractor and pointed to gaps in the City’s oversight of the contract. On May 20, 2024, the Ombudsman sent a follow-up letter to Community Safety Division Director Myers.
Report
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