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Welcome to the new OrlandoSentinel.com: What’s changed, FAQs and more

The Orlando Sentinel has a new website. Here’s everything you need to know.

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You’re not imagining it: The Orlando Sentinel website has a new look!

We’ve rebuilt OrlandoSentinel.com on a new platform with a simpler, cleaner design that loads faster so you can spend less time waiting — and more time reading our local journalism. With the new site, you can:

— Get a full and uncluttered reading experience on any device.
The site can easily be viewed on mobile, desktop or tablet devices, each with a custom view. We’ve also reduced a lot of widgets and other intrusions that detracted from the reader experience.

— Quickly find what you are looking for.
The streamlined site navigation is better organized, making it easier to find the sections and topics that interest you.

— Better identify subscriber-exclusive content.
Stories and features exclusive to subscribers are labeled throughout the site, better highlighting the value of our digital subscriptions.

— Easier sign up for our newsletters and e-mail alerts.
A sign-up button is prominently displayed on the homepage below Latest Headlines and in the main navigation bar. Also, our new platform allows us to create additional newsletters easier, so stay tuned.

Feedback

While we’ve tried to fix what you didn’t like about the old site, we realize there’s always room to improve. We will continue to make tweaks based on your feedback. What do you like? What isn’t working for you? Let us know at feedback@orlandosentinel.com.

Frequently Asked Questions

How do I log in? Why does the login screen look different?

To log in on mobile devices, tap the silhouette of a person in the upper right corner (to the left of the magnifying glass) and then tap the blue “Log in” button. On desktop, the “Log in” button will show automatically.

When the login screen opens, you’ll notice some changes. First, it has a different URL (mng-prod.auth0.com) from the rest of the site. You’ll also notice the login screen has a different layout.

You still have options to sign in with a Google, Facebook or Apple account; you can tap one of those options and follow the prompts. Or if you have a dedicated site login, you can enter your e-mail address and password and tap the “Log In” bar.

NOTE: You can no longer sign in with a Twitter or Yahoo account.

What if I don’t want to sign in with a Google, Facebook or Apple account, and I don’t have a dedicated site login?

From the login screen, tap the Sign Up tab, enter your email address and create a password to register for a free, limited-access account.

Where is my favorite section?

Tap on the (All Sections) button in the top left corner of the site to browse our sections and topics, then tap a section name to see a list of subsections (for example, tap “Sports” to find the “High School Sports” section).

How do I search for a specific story or page?

Tap the (magnifying glass) to use our robust search feature.

Where is the e-edition?

You can find the e-edition — an exact PDF replica of the day’s print edition — link in the top left corner under the date on desktop or under the pop-out menu on the left side on mobile. This is available to anyone with a print or digital subscription but requires account activation.

Where can I find the Obituaries?

There is a link to the Obituaries section in the navigation list across the top of the site on desktop or under the pop-out menu on the left side on mobile. You can also go directly to it at legacy.com/obituaries/orlandosentinel.

Where are the Comics/Games/Horoscopes?

Comics can be found at orlandosentinel.com/entertainment/comics, Games at fun.orlandosentinel.com and Horoscopes at orlandosentinel.com/horoscopes.

Where can I find the weather forecast?

You can still find weather information at orlandosentinel.com/weather.

How do I contact someone in the newsroom?

You can find direct contacts for reporters and editors on our newsroom contact page.

How do I contact other Orlando Sentinel departments?

Visit our Contact Us page.

How do I subscribe?

From the All Sections (hamburger nav) button in the upper left-hand corner of the site on desktop, tap the blue “Subscribe” button to see our current best offers. You can also go to https://orlandosentinel.com/subscribe

I am already a subscriber. How do I manage my account online?

Make sure you are logged into the site. Then tap on your avatar to the left of the magnifying glass in the top right corner of the site on desktop. From the drop-down, select “Account Settings.”

You can also access subscriber services by going to myaccount.orlandosentinel.com. For additional assistance, call 407-420-5353 or email customerservice@orlandosentinel.com.

I don’t like the new design. What can be done about it?

We realize change can be hard but ask you to keep an open mind as you explore the new site. We will continue to make changes based on your feedback so send your suggestions to feedback@orlandosentinel.com.

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