Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 31 July 2024
As the UK regulator, our vision is to make sure communications work for everyone. This report sets out how Ofcom has performed against our objectives in 2023/24, and the impact of our work on people and businesses in the UK.
How well public service broadcasters met their programming quotas in 2024.
Published: 19 September 2023
Last updated: 31 July 2024
Information and all published documents from each of Ofcom’s reviews of Public Service Broadcasting (PSB).
Published: 23 February 2022
Last updated: 29 July 2024
How Ofcom is responding to the widespread problem of scam calls and texts.
Published: 26 April 2018
Guidelines for the provision of Calling Line Identification Facilities and other related services over Electronic Communications Networks Version 2
Published: 27 February 2024
Last updated: 26 July 2024
The Online Safety Act makes businesses responsible for keeping people, especially children, safe online. Here’s what you need to know and do now.
Published: 15 February 2024
Last updated: 25 July 2024
Published: 23 July 2024
Ofcom is exploring how online services could employ safety measures to protect their users from harm posed by GenAI.
Deepfakes are audio-visual content that has been generated or manipulated using AI, and that misrepresents someone or something. New generative AI tools allow users to create wholly new content that can be life-like and make it significantly easier for anyone with modest technical skill to create deepfakes.
Ofcom is today launching a review of the annual licence fees we charge mobile network operators for use of three mobile spectrum bands (900 MHz, 1800 MHz and 2100 MHz).
Published: 11 January 2024
Last updated: 23 July 2024
At the Government’s request, we have undertaken a review of our market based approach to allocating mobile spectrum licences.
Last updated: 19 July 2024
Consultation documents and final directions relating to the application and revocation of the Electronic Communications Code.
Published: 18 July 2024
How the Listed Events regime applies to the BBC and Warner Bros. Discovery’s coverage of the 2024 Summer Olympics Games in Paris.
PDF file, 310.97 KB
Published: 16 July 2024
Last updated: 16 July 2024
Published: 8 February 2024
Ofcom must consider the impacts of the BBC’s activities on fair and effective competition
If you allow pornography on your online service, this page is for you. It explains what you need to know about the Online Safety Act and what you need to check to ensure you follow the rules.
Published: 27 September 2011
Last updated: 15 July 2024
TV access services are additional facilities supplied by broadcasters that are designed to allow hearing and visually impaired consumers to gain access to TV content. The three access services are subtitling, audio description and signing
PDF file, 91.55 KB
Published: 12 July 2024
Last updated: 12 July 2024
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Published: 8 July 2024
Last updated: 8 July 2024
Last updated: 1 July 2024
A list of video-sharing platform (VSP) services that have notified to Ofcom.
Published: 26 February 2019
Last updated: 27 June 2024
The electronic communications code is a set of rights that are designed to facilitate the installation and maintenance of electronic communications networks.
Published: 6 March 2024
Last updated: 24 June 2024
Ofcom has published Interim Procedures for handling complaints and investigations. We are currently consulting on long term procedures.
Published: 7 May 2024
Last updated: 21 June 2024
Children’s access assessments are a new assessment that all user-to user-services and search services (‘Part 3 services’) regulated under the Online Safety Act must carry out to establish whether a service – or part of a service – is likely to be accessed by children.
Published: 23 November 2023
Last updated: 20 June 2024
Ofcom and the UK's major telecoms providers have committed to promoting the role of women in technology roles.
Published: 13 June 2024
More information about how radio spectrum is allocated in the UK, including links to important documents.
Published: 15 September 2023
Last updated: 13 June 2024
Security guidance and contact information for communications providers and operators of essential services.
Last updated: 11 June 2024
This page summarises proposals we are consulting on – we will update this information when final documents are in place. Please note that this quick guide is intended to introduce your children’s risk assessment duties. Our guidance will set out your legal responsibilities in full.
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