NeimanMarcus.com accepts the following payment types for online purchases:

• The Neiman Marcus credit card
• Neiman Marcus gift card (USA only)
• American Express
• VISA
• MasterCard
• Discover
• Diners Club
• PayPal

Credit Cards

The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.

Debit Cards

Payment is deducted from your account at the time your card is approved. A receipt is included with each order.

The NM Credit Card

To apply online for an account, or to view your balance or make a payment, click here.
When you complete an online NM credit card application, the information you submit will be protected and can be shared with us in complete confidence. We will not release information concerning your credit card to a third party except in accordance with our financial privacy policy, which will be mailed to you with your NM credit card upon approval of your application.

Last Updated March 09, 2020

Sales tax is automatically applied to your order in accordance with individual state regulations if your shipping address is in one of the following states: AK¹, AL², AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY or the District of Columbia.

States Where Neiman Marcus Does Not Collect Sales or Use Tax

Neiman Marcus does not collect sales or use taxes in all states. Your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, by catalog or by other remote means. Your state may require you to report all purchases that were not taxed and to pay the tax on those purchases on a sales, use or income tax return. Details on how to report and pay these taxes may be found at the applicable state's website.

Last Updated May 25, 2022

Women's Size Guides

Sizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.

Women's Measuring Instructions
All measurements are in inches unless otherwise indicated.

Classic Size Guide

Classic Size Guide

	P	S		M		L		XL
SIZE	2	4	6	8	10	12	14	16
BUST	32½	33½	34½	35½	36½	38	39½	41
WAIST	24	25	26	27	28	29½	31	32½
HIP	35	36	37	38	39	40½	42	43½

Modern Size Guide

Modern Size Guide

	XS		S		M	L		XL	XXL
SIZE	0	2	4	6	8	10	12	14	16
BUST	32	33	34½	35½	36½	37½	39	40½	41½
WAIST	24½	25 - 26	27	28	29	30	31	32 - 33	34
HIPS	34½	35 - 36	37	38	39	40	41	42½	43½

European Size Conversion

European Size Conversion

	XS		S	M		L	XL	XXL
US	0	2	4	6	8	10	12	14
FRANCE	32	34	36	38	40	42	44	46
ITALY	36	38	40	42	44	46	48	50
UK	4	6	8	10	12	14	16	18
ITALY	36	38	40	42	44	46	48	50
DENMARK	30	32	34	36	38	40	42	44
JAPAN	3	5	7	9	11	13	15	17
BUST	31	32	33	34½	35½	37	38½	40
WAIST	24	25	26	27	28	29 - 30	31	32 - 33
HIPS	34½	35½	36½	37½	38½	40	41½	43

Women's Size Guide

Women's Size Guide

	1X		2X		3X
SIZE	14	16	18	20	22	24
BUST	40	42	44	46	48	50
WAIST	31	33	35	37	39½	42
HIP	42	44	46	48	50½	53

Petite Size Guide

Petite Size Guide

	PXS	PS	PM	PL
SIZE	2/4P	6/8P	10/12P	12/14P
BUST	32½ - 33½	34½ - 35½	36½ - 37½	39½ - 40½
WAIST	24½ - 25½	26½ - 27½	28½ - 29½	31½ - 32½
HIP	34½ - 35½	35½ - 37½	38½ - 39½	41½ - 42½

Tights&Hoisery Size Guide

Tights&Hoisery Size Guide

	0 - XS	1 - S	2 - M	3 - L	4 - XL
HIPS	31 - 37	34 - 38	36 - 42	40 - 46	45 - 54
HEIGHT	4'9" - 5'1"	5'0" - 5'4"	5'2" - 5'8"	5'5" - 5'8"	5'6" - 5'10"

Belt Size Guide

Belt Size Guide

SIZES	XXS	XS	S	M	L	XL	XXL
AMERICAN	26 in	28 in	30 in	32 in	34 in	36 in	38 in
EUROPEAN	65 cm	70 cm	75 cm	80 cm	85 cm	90 cm	95 cm
CHINA		2 尺 (chi) 3	2 尺 (chi) 4	2 尺 (chi) 6	2 尺 (chi) 7	2 尺 (chi) 9

Belt Measuring Instructions

To find out what size belt you wear, simply follow these guidelines:

1. First, decide whether you will be wearing the belt at your waist or on your hips (lower rise). This will affect the fit of the belt.
2. For waist belts, measure around your natural waistline (just at the belly button). This is usually the smallest part of your torso.
3. For hip belts, measure around the fuller part of your hips (not the fullest), where your low-rise jeans would fall. Note: Hip belts are carried in larger sizes so they can be worn on the hips.
4. The measurement that you get is your belt size (in inches or centimeters). Note: See our size guide above for inch and centimeter equivalencies.
5. The size of a belt indicates the measurement from the buckle prong (or other method of closure) to the middle hole of the belt.

International Conversions (Women's Shoes)

International Conversions (Women's Shoes)

AMERICAN	EUROPEAN	CHINA
6	36	36
7	37	37
8	38	38
9	39	39
10	40	40
11	41	41

Measuring Instructions for Women

Before beginning, read the guidelines below and then compare your measurements to the charts above. For the best fit, wear little or no clothing while measuring, and use a fabric tape measure.

• Bust: Wrap the tape around the fullest part of your bust, then drop your arms to your sides to measure.
• Waist: Measure around your natural waistline, keeping the tape comfortably loose.
• Hips: Stand with your heels together, and measure around the fullest part of your hips.

Men's Size Guides

Sizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.

Men's Measuring Instructions
All measurements are in inches unless otherwise indicated.

Shirts, Jackets&Outerwear

Shirts, Jackets&Outerwear

	XS	S	M	L	XL	XXL	XXXL
NECK (in)	14 - 14½	14½ - 15	15½ - 16	16 - 16½	17 - 17½	18 - 18½	19 - 19½
CHEST (in)	34 - 36	36 - 38	38 - 40	42 - 44	44 - 46	46 - 48	48 - 50
SLEEVE (in)	31 - 32	32 - 33	33 - 34	34 - 35	35 - 36	36 - 37	37 - 38
EUROPEAN	44 - 46	46 - 48	48 - 50	50 - 52	52 - 54	54 - 56	56 - 58

Dress Shirts

Dress Shirts

AMERICAN (in)
Neck Size	14½	15	15½	16	16½	17	17½	18
Sleeve Length	34	35	35½	36	36½	37	37½	38
EUROPEAN (cm)
Neck Size	37 cm	38 cm	39 cm	41 cm	42 cm	43 cm	44 cm	46 cm
Sleeve Length	87 cm	89 cm	90 cm	91½ cm	93 cm	94 cm	95 cm	96½ cm

Suits&Sport Coats

American Jacket Size (Chest size in inches)	34	36	38	40	42	44	46	48	50
European Jacket Size	44	46	48	50	52	54	56	58	60
Trousers (Waist size in Inches)	29	31	32	34	35	39	41	43	45

Trousers, Shorts,&Swimwear

	XS		S		M		L		XL		XXL
AMERICAN (WAIST SIZE IN INCHES)	24	26	28	30	32	34	36	38	40	42	44	46
EUROPEAN	40	42	44	46	48	50	52	54	56	58	60	62

Undergarments, Pajamas,&Robes

	S	M	L	XL
CHEST	34 - 36	38 - 40	42 - 44	46 - 48
WAIST	28 - 30	32 - 34	36 - 38	40 - 42

Gloves

	S	M	L	XL
HAND	7½ - 8	8½ - 9	9½ - 10	10½ - 11

Shoes

AMERICAN	EUROPEAN	ENGLISH
6	38	5½
6½	38½	6
7	39	6½
7½	39½	7
8	40	7½
8½	40½	8
9	42	8½
9½	42½	9
10	43	9½
10½	44	10
11	44½	10½
11½	45	11
12	45½	11½
13	47	12

Shoe Vendors Using American Sizing

• Bruno Magli
• Cole Haan
• Gucci
• John Varvatos
• Puma
• Salvatore Ferragamo

Shoe Vendors Using English Sizing

• Paul Smith
• Prada
• Prada Linea Rossa
• Tod's

Measuring Instructions for Men

Before beginning, read the guidelines below and then compare your measurements to the charts above. For the best fit, wear little or no clothing while measuring, and use a fabric tape measure.

• Neck: Measure around the middle of neck (at the Adam's apple). Allow room for your index finger to fit between the tape and your neck for a comfortable fit.
• Chest: Wrap the tape around the highest part of your chest and shoulder blades, then drop your arms to your sides to measure.
• Sleeve: Bend arm and place on hip. Measure along the arm from the center back of your neck to your wrist.
• Glove: Measure around the dominant hand starting at the knuckles, omitting the thumb.
• Waist: Measure around your natural waistline, keeping the tape comfortably loose.
• Inseam: Measure along the inside of the leg just below the crotch to one inch below the ankle.

Kids' Size Guides

Sizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.

Infant Apparel Size Guide

SIZE	NEWBORN	0-3 MO.	3-6 MO.	6-9 MO.	12 MO.	18 MO.	24 MO.
AMERICAN	5½ - 8	8½ - 12	12½ -16	16½ - 19	20 - 23	23½ - 26	26½ - 28
EUROPEAN	18 - 19½	20 - 23½	24 - 25½	26 - 27½	28 - 30½	31 - 32½	33 - 35½

Toddler Apparel Size Guide

SIZE	2T	3T	4T	5T
HEIGHT (in)	33 - 35½	36 - 38½	39 - 41½	42 - 44½
WEIGHT (lbs)	26½ - 28	28½ - 32	32½ - 37	37½ - 42
AGE (yrs)	1½ - 2	2	2	4

Girls' Apparel Size Guide

	XS		S		M		L		XL
SIZE	4	5	6	6x	7	8	10	12	14	16
HEIGHT (in)	39 - 41½	42 - 44½	45 - 46½	47 - 48½	49 - 51½	52 - 53½	54 - 55½	56 - 58	58½ - 60	61- 62½
WEIGHT (lbs)	32½ - 37	37½ - 42	42½ - 48	48½ - 54	60	66	74	84	96	110
AGE (yrs)	3	4	5	6	6 - 7	7 - 8	8 - 9	9 - 10	10 - 11	11 - 12

Boys' Apparel Size Guide

	XS		S		M		L		XL
SIZE	4	5	6	7	8		10	12	14	16
HEIGHT (in)	39 - 41½	42 - 44½	45 - 46½	47 - 48½	49 - 51½	52 - 53½	54 - 55½	56 - 58	58½ - 60	61- 62½
WEIGHT (lbs)	32½ - 37	37½ - 42	42½ - 48	48½ - 54	60		73	87	100	115
AGE (yrs)	4	5	6	7	7 - 8		9 - 10	11 - 12	12 - 13	13 - 14

Infant Shoe Size Guide

AMERICAN	0.0	½	1	1½	2	2½	3
EUROPEAN	16	16	16	17	17	18	18
ENGLISH	N/A	N/A	½	1	1	1½	2
LENGTH (in)	2⅘	3¼	3½	3⅝	3¾	4	4⅛
LENGTH (cm)	7	8⅓	8⁹⁄₁₀	9⅕	9½	10⅕	10½

Toddler Shoe Size Guide

AMERICAN	3½	4	4½	5	5½	6	6½	7	7½	8	8½	9	9½	10
EUROPEAN	19	19	20	20	21	22	22	23	23	24	25	25	26	27
ENGLISH	2½	3	3½	4	4½	5	5½	6	6½	7	7½	8	8½	9
LENGTH (in)	4¼	4½	4⅝	4¾	5	5⅛	5¼	5½	5⅝	5¾	6	6⅛	6¼	6½
LENGTH (cm)	10⅘	11⅖	11⁷⁄₁₀	12	12¹⁄₁₀	12⁷⁄₁₀	13⅓	14	14⅓	14⅗	15½	15⅗	15⁹⁄₁₀	16½

Kids' (5-8 Years) Shoe Size Guide

AMERICAN	10½	11	11½	12	12½	13	13½	1	1½	2	2½	3
EUROPEAN	27	28	29	30	31	31	31	32	33	33	34	34
ENGLISH	9½	10	10½	11	11½	12	12½	13	14	1	1½	2
LENGTH (in)	6⅝	6¾	7	7⅛	7 ¼	7½	7⅝	7¾	8	8⅛	8 ¼	8½
LENGTH (cm)	16⅘	17¹⁄₁₀	17⅘	18¹⁄₁₀	18⅖	19¹⁄₁₀	19⅖	19⁷⁄₁₀	20⅓	20⅗	21	21⅗

Kids' (9 Years&Up) Shoe Size Guide

AMERICAN	3½	4	4½	5	5½	6	6½	7
WOMEN'S EQUIVALENT	5	5½	6	6½	7	7½	8	8½
MEN'S EQUIVALENT	N/A	N/A	N/A	N/A	N/A	6	6½	7
EUROPEAN	35	36	36	37	37	38	38	39
ENGLISH	2½	3	3½	4	4½	5	5½	6
LENGTH (in)	8⅝	8¾	9	9⅛	9¾	9½	9⅝	9¾
LENGTH (cm)	21⁹⁄₁₀	22⅕	22⁹⁄₁₀	23⅕	23½	24¹⁄₁₀	24⅖	24⅘

⚠ WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Proposition 65 WARNING: Consuming foods or beverages that have been kept or served in leaded crystal products exposes you to lead, a chemical known to the State of California to cause birth defects and other reproductive harm.

Subject to the Neiman Marcus Group return policy, product may be returned within thirty days for a full refund.

Last Updated August 15, 2022

Tips from our Design Team on how to measure for curtains.

About Our Curtains

• Width refers to a single curtain panel, even when they are sold in pairs.
• Rod-pocket curtain length is the distance from the top of the rod pocket to the bottom of the hem. It does not include top ruffles or other decorative treatments above the pocket.
• Tie-top and tab-top curtain lengths are the distance from the top of the panel to the bottom of the hem. It does not include the ties or tabs.

How Wide?

• Measure the width of the window, including any architectural molding or trim (if you want those to be covered by the curtains).
• For a relaxed but tailored look with curtains loosely gathered, multiply the window width by 1.5 or 2. Divide that number by the width of a single curtain panel to get the number of panels you need.
• For a full, luxurious look with curtains tightly gathered, multiply window width by 2.5 or 3. Divide that number by the width of a single curtain planel to get the number of panels you need.

How Long?

• For a traditional look, mount the curtain rod 4" above the top of the window. The distance from 4" above the window to about 1/2" above the floor is the length of your curtains.
• For a grand, glamorous look with curtains that "puddle" on the floor, measure from 4" above the window to the floor, then add 3" to 4".
• To make the room look taller, mount the curtain rod 2" to 3" below the ceiling. The longer curtains will draw the eye upward and create the illusion of a more spacious room.

Rods & Finials

• The length of the curtain rod should equal the total fabric width.
• Add the length of two finials to the rod length to get the total amount of space necessary.

NeimanMarcus.com offers an edited selection of the merchandise available in Neiman Marcus stores and through Neiman Marcus By Mail. We frequently add new designers and exciting products to our selection.

Exclusive Products

Items developed exclusively for The Neiman Marcus Group may appear at Neiman Marcus, Bergdorf Goodman, Horchow, and Last Call, and at CUSP stores.

Merchandise Delays

All items are advertised in good faith. If there is an unexpected delay in the availability of an advertised item, we will make every attempt to secure it and fill your order as quickly as possible.

Availability and Prices

Placing an item in your shopping cart does not guarantee it will be available when you are ready to make your purchase. Item quantities are limited, and items are removed when they are no longer available for purchase. A pre-order allows you to reserve merchandise before it is available for shipment.

Merchandise depicted online or in catalogs may not be available at every Neiman Marcus store; however, we will make every effort to fulfill your order by phone. Please refer to the order-by date in catalogs or the book for specific availability dates. There may be a small price increase for orders placed in the U.S. and shipped to foreign countries.

Descriptive, typographic, or photographic errors are subject to correction.

We reserve the right to limit quantities ordered.

Last Updated July 5, 2018

You may order monogrammed linens and personalized stationery and other items online. When you select an item that may be monogrammed or personalized, you will automatically be asked to supply the necessary information for that item.

Because personalized items are not returnable, we ask that you take special care when making your selections. The process takes approximately 2 to 4 weeks for linens and 3 to 4 weeks for stationery; please consider this time requirement when placing your order. For other personalized items, see the expected ship date listed next to the item in your Shopping Cart.

Please order carefully, as monogrammed and personalized items are not returnable.

HOW TO APPLY

To complete an online application, click here.

The process is completely secure, and the information you submit is protected. We won't release your application information to a third party except in accordance with our privacy policy, which will be mailed to you with your NM Credit Card.

Please allow 10 business days for review of your application. If you haven't received a response after 10 business days, please contact NM Credit Services for information.

HOW TO CONTACT NM CREDIT SERVICES

CALL: 1.800.685.6695 or, for international calls, 214.761.2660. Office hours are Monday through Friday 8:00 a.m. to 7:00 p.m. CT, or Saturday 9:00 a.m. to 1:00 p.m. CT.

FAX: 214.761.2779

ONLINE: To make a payment or manage your account online, click here.

MAIL: Send your payment to Neiman Marcus, PO Box 5235, Carol Stream, IL 60197-5235

EXPRESS DELIVERY: Send your payment via Federal Express, UPS, or another express delivery service to Neiman Marcus/Capital One, 1301 East Tower Road, Schaumburg, IL 60173

AT A STORE: Come to Customer Service at any NM store to make a payment. To find your nearest NM, click here

CLOSE ACCOUNT: Call Credit Services at 1.800.685.6695. You may also send your request in writing, clearly stating that you wish to close your account and including your name as it appears on the card, your account number, and your billing address, to Neiman Marcus Credit Services, PO Box 729080, Dallas, TX 75372-9979

At NeimanMarcus.com, you may:

1. Pay with an NM Gift Card^®.
2. Purchase Neiman Marcus Gift Cards® (in the form of a plastic credit-card style or NM Virtual Gift Card email). NM Gift Cards^® may be redeemed online, at NM by Mail (phone order), or at your local Neiman Marcus store.
3. Check the value of an NM Gift Card®.

Paying for an online order with an NM Gift Card^® or an NM Virtual Gift Card

• To pay for an online order with an NM Gift Card^® or an NM Virtual Gift Card, you will need the gift card number, plus, for security purposes, the four-digit code that appears on the back of the traditional card or on the NM Virtual Gift Card.
• If you are paying with multiple gift cards, you cannot choose the amount to be deducted from each gift card. The balance due is deducted from the gift card with the least value first and then from the remaining gift cards in ascending order.
• The remaining balance of your order, if any, will need to be charged to a credit card which can be entered on the payment screen.
• Any unused value remains on the NM Gift Card^® or NM Virtual Gift Card until you choose to use it, subject to applicable law in various states.
• If you cancel your order once it ships, or if you return your order, then you will be mailed a Merchandise Credit Gift Card, provided the returned merchandise is within the return policy guidelines.

Terms and Conditions (NM Virtual Gift Card)

The following Terms and Conditions govern your use of the NM Virtual Gift Card and they may only be modified in a writing signed by both parties:

• NM Virtual Gift Cards may be treated the same as cash.
• NM Virtual Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
• NM Virtual Gift Card actual cash value is 1/10 of one cent.
• NM Virtual Gift Cards cannot be purchased with a Neiman Marcus Gift Card^®, nor can they be used to purchase a traditional gift card.
• NM Virtual Gift Cards cannot be applied as payment on Neiman Marcus Credit Card accounts.
• The NM Virtual Gift Card is immediately redeemable once your recipient receives the NM Virtual Gift Card email notification (we'll send it within one business day of order completion).
• Sales tax is applicable on any merchandise purchased with an NM Virtual Gift Card.
• Delivery to an incorrect but deliverable email address is the sole responsibility of the purchaser.
• Delivery to a non-existent email address is the sole responsibility of the purchaser.
• Neiman Marcus is not responsible for lost or stolen NM Virtual Gift Cards.

Terms and Conditions (NM Gift Card^®)

The following Terms and Conditions govern your use of the NM Gift Card^® and they may only be modified in a writing signed by both parties:

• NM Gift Cards may be treated the same as cash.
• NM Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
• NM Gift Card^® actual cash value is 1/10 of one cent.
• NM Gift Cards cannot be purchased with an NM Virtual Gift Card, nor can they be used to purchase an NM Virtual Gift Card.
• NM Gift Cards cannot be applied as payment on Neiman Marcus Credit Card accounts.
• The NM Gift Card^® is immediately redeemable once your recipient receives the NM Gift Card^® via standard shipping (we'll send up to three days after processing your order).
• Sales tax is applicable on any merchandise purchased with a NM Gift Card.
• Delivery to an incorrect but deliverable shipping address is the sole responsibility of the purchaser.
• Delivery to a nonexistent shipping address is the sole responsibility of the purchaser.
• Neiman Marcus is not responsible for lost or stolen NM Gift Cards.

Federal Requirements

To help the government fight the funding of terrorism and money laundering activities, Federal law now requires Neiman Marcus and other retailers to obtain, verify, and record information that identifies customers in connection with certain gift card transactions. Such information includes your name, address, date of birth, and other identifying information, such as your driver's license or passport number.

Neiman Marcus understands how important it is to our customers that such information is kept confidential. We will not use or transfer your information for any purpose other than as permitted or required by law, except with your consent.

The new law also restricts our ability to offer gift card cash redemptions (other than minimal amounts required by law). In addition, certain returns may need to be processed at the Store Credit Office.

We appreciate your cooperation with these new requirements. If you have any questions or concerns, please contact credit customer service at 1.800.685.6695.

Corporate NM Gift Cards

The perfect gift for clients, co-workers, and the company that you keep.

• Motivate your employees to achieve new heights.
• Drive sales through added-value programs.
• Reward your top clientele.

NM Gift Card^® Terms and Conditions apply to Corporate NM Gift Cards.

For Corporate Gift Card purchases that involve a large quantity discount, please email or call 1.877.824.3564.

Last Updated March 1, 2022

You may cancel an order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. Call toll-free 1.888.888.4757 to determine order status; to cancel, please have your order number ready. A pickup and/or restock fee may apply.

Personalized/monogrammed items: Orders cannot be canceled or returned.

Perishable/gourmet foods: Your cancellation request must be received at least 4 days prior to the requested delivery date.

Whether you are a Registered Customer or a Guest, you can find the status of your order by clicking here.

Last Updated October 27, 2016

How to Order the book Merchandise

Online

To place an order online from the book, simply click on “the book, Catalogs&Quick Order” and type in the book code and item number. Not every offering in the book is depicted on the site. If you would like one-on-one help, our Customer Care team is available 7 Days a week, 6 am to Midnight Central Time at 1.800.944.9888. Please note that catalog quick orders may only be shipped to U.S. addresses.

Over the Phone

Call toll-free 1.800.944.9888. Please have your credit card number available when ordering. Outside the U.S., U.S. Virgin Islands, Puerto Rico, or Canada, call 972.556.6021.

How to Order Catalog Merchandise

Online

To place an order online from a catalog, simply click on “the book, Catalogs&Quick Order” and type in the catalog code and item number. Not every offering in catalogs is depicted on the site. If you would like one-on-one help, our Customer Care team is available 7 Days a week, 6 am to Midnight Central Time at 1.800.825.8000. Please note that catalog quick orders may only be shipped to U.S. addresses.

Over the Phone

Call toll-free 1.800.825.8000. Please have your credit card number available when ordering. Outside the U.S., U.S. Virgin Islands, Puerto Rico, or Canada, call 972.556.6021.

Last Updated April 8, 2020

Whether you purchased your item at Neiman Marcus, NeimanMarcus.com, Bergdorf Goodman, or BergdorfGoodman.com, alterations are convenient. Simply take your purchase to the nearest full-line Neiman Marcus store or to Bergdorf Goodman, and our master tailors will alter it to fit you perfectly. Standard alteration charges will apply.

Last Updated April 4, 2019

How Do I Start A Replenishment Service?

Use the "Select Frequency" drop-down menu on beauty product pages to choose how often you want to receive that product. We will automatically ship it to you at the interval you select.

How Do I Manage My Replenishment?

View and manage your plan on the Replenishment Service page in your Online Account section. You can change the frequency of your replenishment shipments, skip a shipment, change your ship-to address, and edit your billing information for upcoming Replenishment Service shipments. Products added to your Replenishment Service will appear on the Replenishment Service page following shipment of the initial order.

How Will I Know When To Expect A Replenishment Shipment?

Upcoming shipments and their dates are listed on the Replenishment Service page in your Online Account section. You will also receive an email 5-7 days prior to a shipment to confirm the shipping date and price of the item(s) you will be receiving. At that time, you can verify all information and/or make changes, if necessary.

Can I Change The Arrival Date Of Future Replenishment Shipments?

Yes. Once your first item in a Replenishment Service plan has shipped, you can make changes to future shipments. Just visit the Replenishment Service page in your Online Account section and click on the shipment you wish to change. You will find links to skip, cancel, or change the frequency of shipments for any item shown. Orders that have already shipped will appear in your Order History and cannot be changed.

Can I Change The Ship-To Address Or Billing Information Of Future Shipments?

Yes. Once your first Replenishment Service item has shipped, you can make changes to future shipments. Just visit the Replenishment Service page in your Online Account section and click on the shipment you wish to change. For any item shown, you will find links to change the ship-to address for your next shipment(s) and to edit your billing information. Be sure to specify if you want the new information to apply to all replenishment items. Orders that have already shipped will appear in your Order History and cannot be changed.

Can I Cancel My Replenishment?

Yes. Just visit the Replenishment Service page in your Online Account section and click on the item you wish to cancel. Each item has a link to cancel Replenishment Service. Orders that have already shipped will appear in your Order History and cannot be changed.

What Happens if An Item In My Replenishment Service Is No Longer Available?

You will be notified via email that the product will no longer be available, and your shipments will stop once the stock is depleted. Our beauty product specialists will be happy to suggest replacement products if one of your Replenishment items is discontinued.

Last Updated April 4, 2019