According to a new state law that took effect on July 1, anyone should be able to text 911 for help across the state of Illinois, but as of the second week of July, not all 911 call centers are able to accept text messages.
NBC 5 Responds wanted to know who is and isn't compliant with the new law, so we contacted Illinois State Police, which is tasked with adopting rules for the implementation of the law. ISP told us, at this time, the rules are still in the "draft stage" and 74% of the state’s Public Safety Answering Points, or PSAPS, are now compliant.
Who made the deadline? NBC Chicago asked the Illinois State police for the breakdown. Absent from the list is the City of Chicago. NBC 5 Responds' emails to the City of Chicago to discuss text to 911 were not returned.
We also spoke with a community center for the deaf in Chicago about what being able to text 911 means for people in the hearing-impaired community.
Monica Kumar- Ross, president for the Swoboda Deaf Center, told NBC 5 Responds that text to 911 capabilities are necessary in Chicago to be able to save more lives.
Illinois Public Safety Answering Points accepting text to 911 as of July 8, 2024
- Source: Illinois State Police
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