Welcome to Mandarin Oriental Fan Club
Book here with your Fan Club benefits!
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Welcome to the MO Fan Club
Our Fan Club program is extended to a hand-selected group of agencies in thanks for their support of the Mandarin Oriental brand. We appreciate your loyalty and your business
Mandarin Oriental
Fan Club
Be sure to add this page to your bookmarks and check back regularly for more information about the tools and resources we are developing to support you, our loyal and appreciated Fan Club members.
Program Benefits
- USD 100 Food & Beverage or Spa Credit, per room per stay
- Daily full breakfast for two persons
- Complimentary High Speed Internet Access during stay
- 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as result of initial lead by agent
- Personalized welcome amenity and note on behalf of agent from senior property management
- One category room upgrade, subject to availability at time of check-in
- Dedicated Ambassador team support at each property
- Password protected website: https://www.mandarinoriental.com/en/fan-club
- Priority waitlist clearance
- Commissions processed within 21-days of guest departure
- GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)
*Mandarin Oriental, Kuala Lumpur & Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit, please contact fanclub@mohg.com for details
**Terms & conditions may apply
**Terms & conditions may apply
The benefits and amenities listed above cannot be displayed on any consumer facing website, even if password protected. Refrain from using the word “exclusive” when describing Fan Club amenities to clients.
Fan Club Offers
Plan Ahead
Book in advance and enjoy up to 20% off your stay.
Book
Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Short & Suite
Book a suite and enjoy up to 15% off plus breakfast.
Book
Terms:
Local Taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
One More Night
Enjoy a complimentary night.
- Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night.
- Offer inclusive of Fan Club benefits.
Book
Terms
Local taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Local taxes apply.
Offer is subject to availability, is not applicable for groups and cannot be combined with any other offers.
Rates are subject to change and may vary on certain days of the week.
Special Event cancellation policies may apply.
Families by Mandarin Oriental, Munich
- Enjoy the ultimate family stay with the second room at half price, children’s amenities and a host of special touches.
- Start your day with a full breakfast, served in our restaurant.
- Children under the age of 12 years enjoy complimentary meals from our children’s menus twice per day, per child.
- Our Concierge team will be delighted to create a bespoke itinerary for you and your family
- Offer inclusive of Fan Club benefits.
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Celebration MOment at Mandarin Oriental, Shenzhen
Validity: Year-round
Room Category: Club Skyline View Room, Skyline View Suite
- Inclusive of Fan Club Benefits.
- Complimentary soft drinks and beer from the in-room mini-bar.
- In room set up subject to special occasions.
- 60-minute Spa body treatment for two people.
- The Mandarin Club access for two people.
- Enjoy 15% off for Food and Beverage.
- Late check out until 4pm.
- Complimentary access to the Fitness Centre.
- Complimentary parking.
Book
Terms
Reservations are required 2 days in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Advance booking is required for Spa treatment.
Dining or Spa service credit is not available for The Mandarin Cake Shop or spa retail products and cannot be changed or redeemed for cash.
Dining or Spa service credit can only use during the stay and cannot use with other discount or promotion.
Stay Longer at Mandarin Oriental, Shenzhen
Validity: Until 30 December 2024
Room Category: Deluxe View Room, Skyline View Room, Premier View Room, Club Skyline View Room
- Enjoy 20% off our Best Available Rate for two consecutive nights stay.
- Inclusive of Fan Club Benefits.
Book
Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Exclusive Fan Club offer from Mandarin Oriental, Canouan
Located in St. Vincent & the Grenadines, Canouan Island is just the right kind of remote island hideaway that is fast becoming one of the most sought after international luxury destinations. Mandarin Oriental, Canouan is an island gem with elegant colonial-style suites and chic, Italian-design Patio Villas. Nestled along a white powder stretch of Godahl Beach, the resort was built sparing no expense with impeccable attention to detail.
Benefits to Fan Club Agents
- 17% commission
Inclusive of Fan Club Benefits:
- USD 200 resort credit to be utilized during the stay
- Full breakfast daily for two guests, served in Asianne or in-suite dining
Book
Terms:
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Subject to 10% service charge, 11% VAT, and climate resilience levy of USD 3 per night.
Offer is subject to availability, is not applicable for groups.
Rates are subject to change.
Subject to 10% service charge, 11% VAT, and climate resilience levy of USD 3 per night.
Offer is subject to availability, is not applicable for groups.
Rates are subject to change.
Sisterhood Escape at Mandarin Oriental, Shenzhen
Validity: Valid until 31 July 2024
Room Category: Premier View Room
- Inclusive of Fan Club Benefits.
- Boucheron Afternoon Tea at LIAN Lounge for two people.
- Enjoy a Spa Voucher of CNY 500.
- Enjoy 15% off for Food and Beverage.
- Late check out until 4pm.
Book
Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Spa vouchers can only be used during the stay, are not available for spa retail products and cannot be used with other discounts or promotions.
Boucheron Afternoon Tea at LIAN Lounge is only available from 2 to 5:30pm.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Offer is not applicable for walk-in bookings.
Spa vouchers can only be used during the stay, are not available for spa retail products and cannot be used with other discounts or promotions.
Boucheron Afternoon Tea at LIAN Lounge is only available from 2 to 5:30pm.
Exclusive Fan Club Offer at Mandarin Oriental, Paris
Valid until 31 December 2024
- Guaranteed upgrade at the time of booking.
- Secure a 15% commission on suite reservations.
- Inclusive of Fan Club benefits.
Book
Terms:
Offer is applicable room to room, suite to suite, up to Panoramic Suite.
Offer is not valid in conjunction with other promotion or discounts during the same period.
Offer is subject to availability, and blackout dates may apply.
Offer is applicable room to room, suite to suite, up to Panoramic Suite.
Offer is not valid in conjunction with other promotion or discounts during the same period.
Offer is subject to availability, and blackout dates may apply.
Summer in Style in Hong Kong
Valid until 1 September
- Inclusive of Fan Club Amenities.
- Additional Hotel Credit per room per stay.
- USD 50 credit per stay for booking rooms and club rooms.
- USD 100 credit per stay for booking suites. - More dining option for Food & Beverage.
Book Mandarin Oriental
Book The Landmark
Terms:
Food & Beverage credit can be used at either Mandarin Oriental, Hong Kong, or The Landmark Mandarin Oriental, Hong Kong.
This promotion cannot be combined any other offers.
Food & Beverage credit can be used at either Mandarin Oriental, Hong Kong, or The Landmark Mandarin Oriental, Hong Kong.
This promotion cannot be combined any other offers.
Family Vacation by M.O.at Mandarin Oriental, Shenzhen
Validity: until 31 August 2024
- Inclusive of Fan Club Benefits.
- Exclusive room setup with an oversized tent for younger fans.
- Welcome amenities and kids’ amenities.
- A variety of special summer holiday activities for younger fans, including boxing, calligraphy, flower workshop, sushi/maki roll making, curated cocktails, and more.
- A limited-edition MO kite for younger fans.
- Meland Club tickets for family members (up to 2 adults and 1 kid under 12 years old).
- Takeaway drinks for families.
- The Mandarin Club benefits apply to club and suite bookings.
- A Spa Voucher of CNY 500.
- Late check out until 4pm, subject to availability.
Book
Terms:
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.
Reservations are required 1 day in advance and offer is subject to availability at time of reservations.
Offer is not valid in conjunction with other promotion offers or discounts during the same period.
Additional restrictions may apply.
Exclusive Fan Club offer at Mandarin Oriental, Geneva
Valid until 31 December
- Guaranteed upgrade at the time of booking
- Secure a 15% commission on suite reservations
- Inclusive of fan Club benefits
Book
Terms:
Offer is applicable room to room, suite to suite, excluding signature suites
Offer is not valid in conjunction with other promotion or discounts during the same period
Offer is subject to availability, and blackout dates may apply
Offer is applicable room to room, suite to suite, excluding signature suites
Offer is not valid in conjunction with other promotion or discounts during the same period
Offer is subject to availability, and blackout dates may apply
Luxury Layover at Mandarin Oriental, Doha
Promotional Period: Until 30 September 2024
Inclusive of Fan Club amenities and daily USD 100 credit towards food, beverages, or spa services. Flexible check-in, and check-out times.
Book
Terms:
No charge for room bookings cancelled by 3pm local time the day prior to arrival.
A credit card is required at time of booking, no charges will be made until check out. Check-in is 3pm and check-out is 12pm.
No charge for room bookings cancelled by 3pm local time the day prior to arrival.
A credit card is required at time of booking, no charges will be made until check out. Check-in is 3pm and check-out is 12pm.
Contact information
How may we assist you?
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Sarah Wang
Assistant Director, Global Sales - Leisure
Phone: +86 (10) 6505 2806 ext. 802
Email: swang@mohg.comPeter Hession
Sales Representative - Australia & New Zealand
Phone: +61 437 801 002
Email: peter@peterhessionassociates.comKim Liew
Regional Director of Sales, South East Asia
Phone: +65 6885 3033
Email: kimliew@mohg.com -
Tom Puleio
Director, Global Sales Partners, Travel Industry, The Americas
Telephone: +1 (415) 728 5860
Email: tpuleio@mohg.comJennifer Freire
Associate Sales Director, Travel Industry
Telephone: + 1 (212) 830 9368
Email: jfreire@mohg.comMarisa Vianna
Brazil International Sales Representative
Telephone: +55 (21) 2249 0588
Email: marisa@xmart.com.brMarianne Stoopen
Mexico International Sales Representative
Telephone: +52 55 54 12 6584
Email: marianne@salesinternacional.com -
UK & France
Joerg Schwarting
Sales Manager, Leisure – UK & France
Telephone: +44 (0)20 7908 7874
Email: jschwarting@mohg.comTherese Jakeman
Sales Manager, Group – UK
Telephone: +44 (0) 20 7908 7862
Email: tholmstrup@mohg.comContinental Europe
Sandra Sauer
Sales Manager, Group & Transient
Telephone: +49 (69) 5060 8885
Email: ssauer@mohg.comSusanne Green
Sales Director, Group and Transient
Telephone: Telephone: +49 69 610 631
Email: sgreen@mohg.comRussia & CIS
Oksana Malook
Global Sales Agent
Telephone: + 7 985 774 97 19
Email: omalook@mohg.comEastern Europe
Alina Akylbekova
Business Development Coordinator
Telephone: +49 69 610 631
Email: aakylbekova@mohg.comRegional Leadership
Dominik Trimborn
Director – Global Sales Partners, Europe, UK & Russia
Telephone: +49 69 610 631
Email: dtrimborn@mohg.com