Goldman Sachs Overhauls Apple Savings Procedures to Cut Down on Withdrawal Delays
Apple Savings account partner Goldman Sachs has changed its system to prevent Apple Card customers from running into extended delays when attempting to withdraw money, reports The Information.
When the Apple Savings account launched earlier this year, there were complaints from customers who had long wait times when trying to withdraw money from their accounts. Some people had to wait weeks for money transfers, and in some cases, money disappeared between banks. Goldman Sachs at the time said that the transfers were delayed because of security flags that were meant to help protect user accounts.
Goldman Sachs has since adjusted its system to make it less likely to flag legitimate customer withdrawal requests as problematic. According to The Information, when a customer with a large amount of money attempts to move a small portion of their cash to an outside account, Goldman Sachs will be less likely to flag the transaction.
There is also now a cap on the number of days that a withdrawal should take, and Goldman Sachs is prioritizing communication with customers who have flagged transactions to ensure the communication issues that occurred earlier this year do not repeat.
Goldman Sachs in July provided one-time $100 credits to customers who had experienced poor customer service as a gesture of good will.
The Apple Savings account has been offered since April, and it is available solely to Apple Card holders. The account has a 4.15 percent interest rate on Daily Cash and other deposits.
Popular Stories
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
A widespread system failure is currently affecting numerous Windows devices globally, causing critical boot failures across various industries, including banks, rail networks, airlines, retailers, broadcasters, healthcare, and many more sectors. The issue, manifesting as a Blue Screen of Death (BSOD), is preventing computers from starting up properly and forcing them into continuous recovery...
Israel-based mobile forensics company Cellebrite is unable to unlock iPhones running iOS 17.4 or later, according to leaked documents verified by 404 Media. The documents provide a rare glimpse into the capabilities of the company's mobile forensics tools and highlight the ongoing security improvements in Apple's latest devices. The leaked "Cellebrite iOS Support Matrix" obtained by 404 Media...
Apple is seemingly planning a rework of the Apple Watch lineup for 2024, according to a range of reports from over the past year. Here's everything we know so far. Apple is expected to continue to offer three different Apple Watch models in five casing sizes, but the various display sizes will allegedly grow by up to 12% and the casings will get taller. Based on all of the latest rumors,...
If you have an old Apple Watch and you're not sure what to do with it, a new product called TinyPod might be the answer. Priced at $79, the TinyPod is a silicone case with a built-in scroll wheel that houses the Apple Watch chassis. When an Apple Watch is placed inside the TinyPod, the click wheel on the case is able to be used to scroll through the Apple Watch interface. The feature works...
