Apple Support App Gains New Look and Revamped Reservation System

Apple today updated its Apple Support app with new functionality that makes it easier to make a reservation for service in an Apple retail location or from an Apple Authorized Service Provider.

apple support app
The update revamps the look of the reservation system, giving it improved organization for quicker access to devices, support tools, and more. The app now opens with a "Tell us what's happening" interface, so you can type in what you need to get to it quickly, and it has a tiled interface for your various devices rather than a list.

Recommended articles are provided that might be useful to you based on the products you own, and there are quick access tools for resetting a password and checking AppleCare coverage.

When booking a repair, there are new sorting and filtering capabilities for finding suitable repairs, with options that include Same-Day Repair, Appointments, and Distance. Apple's full notes for the update are below:

- It's easier than ever to access support tools and get help with all of your Apple products
- Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
- Performance enhancements and bug fixes (edited)

The Apple Support app can be downloaded from the App Store for free. [Direct Link]

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Rumored to Use Same Rear Chassis as iPhone 16

Friday July 19, 2024 7:16 am PDT by
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Just Two Months Away: Everything We Know

Monday July 15, 2024 4:44 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
iphone 14 lineup

Cellebrite Unable to Unlock iPhones on iOS 17.4 or Later, Leak Reveals

Thursday July 18, 2024 4:18 am PDT by
Israel-based mobile forensics company Cellebrite is unable to unlock iPhones running iOS 17.4 or later, according to leaked documents verified by 404 Media. The documents provide a rare glimpse into the capabilities of the company's mobile forensics tools and highlight the ongoing security improvements in Apple's latest devices. The leaked "Cellebrite iOS Support Matrix" obtained by 404 Media...
tinypod apple watch

TinyPod Turns Your Apple Watch Into an iPod

Wednesday July 17, 2024 3:18 pm PDT by
If you have an old Apple Watch and you're not sure what to do with it, a new product called TinyPod might be the answer. Priced at $79, the TinyPod is a silicone case with a built-in scroll wheel that houses the Apple Watch chassis. When an Apple Watch is placed inside the TinyPod, the click wheel on the case is able to be used to scroll through the Apple Watch interface. The feature works...
bsod

Crowdstrike Says Global IT Outage Impacting Windows PCs, But Mac and Linux Hosts Not Affected

Friday July 19, 2024 3:12 am PDT by
A widespread system failure is currently affecting numerous Windows devices globally, causing critical boot failures across various industries, including banks, rail networks, airlines, retailers, broadcasters, healthcare, and many more sectors. The issue, manifesting as a Blue Screen of Death (BSOD), is preventing computers from starting up properly and forcing them into continuous recovery...
New MacBook Pros Launching Tomorrow With These 4 New Features 2

M5 MacBook Models to Use New Compact Camera Module in 2025

Wednesday July 17, 2024 2:58 am PDT by
Apple in 2025 will take on a new compact camera module (CCM) supplier for future MacBook models powered by its next-generation M5 chip, according to Apple analyst Ming-Chi Kuo. Writing in his latest investor note on unny-opticals-2025-business-momentum-to-benefit-509819818c2a">Medium, Kuo said Apple will turn to Sunny Optical for the CCM in its M5 MacBooks. The Chinese optical lens company...

Top Rated Comments

vegetassj4 Avatar
23 months ago
Yeah, but where are the ads? We want more ads.
Score: 5 Votes (Like | Disagree)
trhoffmann Avatar
23 months ago
I haven’t had the need for Apple support for any products I’ve bought since I had a hard drive failure on my CoreDuo 24” iMac in 2005. So, I’ve never really looked into this app. It looks fairly comprehensive. I’ll keep it in mind if I ever need support.

I liked being able to check the AppleCare+ status of all my devices in one place.
Score: 1 Votes (Like | Disagree)
svish Avatar
23 months ago
Looks better but don’t think much has changed.
Score: 1 Votes (Like | Disagree)
fatTribble Avatar
23 months ago

Yeah, but where are the ads? We want more ads.
Go TRS-80! ?
Score: 1 Votes (Like | Disagree)
CrysisDeu Avatar
23 months ago
Apple's support is really bad.. The only thing they can do is to ask for restarting and resetting SMC, or 'wipe your device and see if it works'
Score: 1 Votes (Like | Disagree)