Zoom Updates Mac App Installer to Remove Controversial 'Preflight' Installation Method

The popular video conferencing company Zoom has been under scrutiny over the past few days for the method used to install the Mac version of its app, which essentially abused a "preflight" compatibility check to install the app without the user needing to explicitly grant installation permission, as highlighted by developer Felix Seele earlier this week.

zoom preflight install

Screenshot of preflight compatibility check for Zoom; clicking Continue immediately installs the app if the user has admin privileges (via Felix Seele)

Zoom CEO Eric Yuan responded to Seele, noting that while the installation method was "implemented to balance the number of clicks given the limitations of the standard technology," he recognized the issue and promised to "continue to improve."

zoom traditional install

Revised installer with traditional installation process

Zoom has now updated its Mac app installer to no longer use the preflight installation method, instead using a traditional installation authorization process, as noted by The Verge.

“They completely removed the preinstall stuff, so you now need to click through the installer as it ought to be,” explains Seele in a message to The Verge. The fake prompt has also been removed so users have to specifically click through and install Zoom. “I must say that I am impressed,” says Seele. “I expected them to maybe change the dialog, but since the ‘zero-click’ aspect was so important to them, I thought they would stick with the preinstall-trick.”

The Mac app installation issue is hardly Zoom's first controversy, with the company seeing increased attention as its popularity has boomed amid self-isolation. Other recent controversies over just the past week have included its integration with a Facebook SDK that was sending Zoom user data to Facebook and misleading claims of end-to-end encryption.

Tag: Zoom

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Rumored to Use Same Rear Chassis as iPhone 16

Friday July 19, 2024 7:16 am PDT by
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Just Two Months Away: Everything We Know

Monday July 15, 2024 4:44 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
bsod

Crowdstrike Says Global IT Outage Impacting Windows PCs, But Mac and Linux Hosts Not Affected

Friday July 19, 2024 3:12 am PDT by
A widespread system failure is currently affecting numerous Windows devices globally, causing critical boot failures across various industries, including banks, rail networks, airlines, retailers, broadcasters, healthcare, and many more sectors. The issue, manifesting as a Blue Screen of Death (BSOD), is preventing computers from starting up properly and forcing them into continuous recovery...
iphone 14 lineup

Cellebrite Unable to Unlock iPhones on iOS 17.4 or Later, Leak Reveals

Thursday July 18, 2024 4:18 am PDT by
Israel-based mobile forensics company Cellebrite is unable to unlock iPhones running iOS 17.4 or later, according to leaked documents verified by 404 Media. The documents provide a rare glimpse into the capabilities of the company's mobile forensics tools and highlight the ongoing security improvements in Apple's latest devices. The leaked "Cellebrite iOS Support Matrix" obtained by 404 Media...
Apple Watch Series 9

2024 Apple Watch Lineup: Key Changes We're Expecting

Tuesday July 16, 2024 7:59 am PDT by
Apple is seemingly planning a rework of the Apple Watch lineup for 2024, according to a range of reports from over the past year. Here's everything we know so far. Apple is expected to continue to offer three different Apple Watch models in five casing sizes, but the various display sizes will allegedly grow by up to 12% and the casings will get taller. Based on all of the latest rumors,...
tinypod apple watch

TinyPod Turns Your Apple Watch Into an iPod

Wednesday July 17, 2024 3:18 pm PDT by
If you have an old Apple Watch and you're not sure what to do with it, a new product called TinyPod might be the answer. Priced at $79, the TinyPod is a silicone case with a built-in scroll wheel that houses the Apple Watch chassis. When an Apple Watch is placed inside the TinyPod, the click wheel on the case is able to be used to scroll through the Apple Watch interface. The feature works...

Top Rated Comments

madmin Avatar
56 months ago

Do I need to delete and reinstall Zoom for more security after this change?
No, you only need to do the first step
Score: 19 Votes (Like | Disagree)
longofest Avatar
56 months ago
Remember when they installed a web server on macs ('https://www.macrumors.com/2019/07/09/zoom-videoconferencing-app-vulnerability/') without anyone knowing that resulted in a zero day?

Not a fan of Zoom since then. Nothing they have done since then has endeared me any more. I prefer FaceTime, Skype, or pretty much any other method to connect than Zoom.
Score: 12 Votes (Like | Disagree)
konqerror Avatar
56 months ago

Remember when a person could hear you before you picked up a FaceTime call? Bugs happen.
A software bug is one thing, engineering a buggy web server to intentionally bypass a browser security measure, engineering an installer to get around user confirmation prompts, and being deceptive in your advertising and documentation are on a totally different level.
Score: 11 Votes (Like | Disagree)
madmin Avatar
56 months ago
Always too little too late with Zoom
Score: 10 Votes (Like | Disagree)
Azzin Avatar
56 months ago
I also despise that they claim to use end to end encryption, when in fact, they don’t.
Score: 8 Votes (Like | Disagree)
madmin Avatar
56 months ago

It seems like they made some bad choices, but it also seems like they are recognizing the fact they were bad choices and are quickly taking steps to address them.

It's easy to fault them but perhaps such quick acknowledgement and rapid changes are a good sign.
Let me know when they stop making bazillions auctioning users behavioural surplus on the data markets
Score: 8 Votes (Like | Disagree)