Apple Working on Fix for iPhone XR Users Experiencing Issues on UK's O2 Network
Apple has confirmed that the iPhone XR is not working as it should on the O2 network in the U.K., reports BBC News.
"We are aware of an issue causing intermittent network connectivity effecting [sic] some O2 customers, and we will have a fix in an upcoming software release," the company said.
The statement from Apple comes after reports emerged yesterday of multiple iPhone XR users who have O2 as a mobile provider and are unable to maintain a reliable signal.
Customers have been unable to make and receive calls and send and receive text messages, as well as get a reliable 4G internet connection for using apps on the go.
O2 has declined to say exactly how many users are affected by the issue, but said turning the phone off and on again will temporarily fix the problem.
One O2 customer told BBC News he had first noticed a network issue on December 16.
"I've had virtually no signal at all since," he said. "It may come with a weak signal for a few minutes once or twice a day then go again."
The customer said O2 had told him Apple had introduced the issue with a recent update to the iPhone's iOS software, but this has yet to have been publicly confirmed by either company. The last software update Apple released was iOS 13.3 on December 10, 2019.
According to the report, O2 and Apple are telling customers seeking answers on Twitter to direct message them for help.
Popular Stories
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Israel-based mobile forensics company Cellebrite is unable to unlock iPhones running iOS 17.4 or later, according to leaked documents verified by 404 Media. The documents provide a rare glimpse into the capabilities of the company's mobile forensics tools and highlight the ongoing security improvements in Apple's latest devices. The leaked "Cellebrite iOS Support Matrix" obtained by 404 Media...
If you have an old Apple Watch and you're not sure what to do with it, a new product called TinyPod might be the answer. Priced at $79, the TinyPod is a silicone case with a built-in scroll wheel that houses the Apple Watch chassis. When an Apple Watch is placed inside the TinyPod, the click wheel on the case is able to be used to scroll through the Apple Watch interface. The feature works...
A widespread system failure is currently affecting numerous Windows devices globally, causing critical boot failures across various industries, including banks, rail networks, airlines, retailers, broadcasters, healthcare, and many more sectors. The issue, manifesting as a Blue Screen of Death (BSOD), is preventing computers from starting up properly and forcing them into continuous recovery...
Apple is seemingly planning a rework of the Apple Watch lineup for 2024, according to a range of reports from over the past year. Here's everything we know so far. Apple is expected to continue to offer three different Apple Watch models in five casing sizes, but the various display sizes will allegedly grow by up to 12% and the casings will get taller. Based on all of the latest rumors,...
