Apple Launches 27" iMac 3TB Hard Drive Replacement Program
Apple has determined that a small number of 3TB hard drives used in late 2012 27-inch iMacs sold between December 2012 and September 2013 may fail under certain conditions. The company has initiated a replacement program to replace affected hard drives free of charge through Apple or an Apple Authorized Service Provider (AASP).
Apple is contacting affected iMac owners that provided a valid email address during product registration to inform them about the new replacement program. iMac owners can check if they are affected by entering the computer's serial number on Apple's support website, and visit the Genius Bar, locate an AASP or contact Apple Technical Support to initiate the replacement process.
Apple advises that customers who paid to have their hard drive repaired contact the company for a refund. The replacement program covers affected iMac models until December 19, 2015, or three years from the affected iMac's original date of sale, depending on whichever is longer. Read about the iMac replacement program on Apple's support website for further details.
Apple announced a similar replacement program in mid-2011 for select 21.5-inch and 27-inch iMacs sold between May and July of that year with Seagate 1TB hard drives that could also fail under certain conditions, later expanding the program to include a much broader timeframe. That replacement program expired on July 23, 2013 after being extended for a year. Apple also launched a repair program for early MacBook models in 2010.
Popular Stories
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
A widespread system failure is currently affecting numerous Windows devices globally, causing critical boot failures across various industries, including banks, rail networks, airlines, retailers, broadcasters, healthcare, and many more sectors. The issue, manifesting as a Blue Screen of Death (BSOD), is preventing computers from starting up properly and forcing them into continuous recovery...
Israel-based mobile forensics company Cellebrite is unable to unlock iPhones running iOS 17.4 or later, according to leaked documents verified by 404 Media. The documents provide a rare glimpse into the capabilities of the company's mobile forensics tools and highlight the ongoing security improvements in Apple's latest devices. The leaked "Cellebrite iOS Support Matrix" obtained by 404 Media...
Apple is seemingly planning a rework of the Apple Watch lineup for 2024, according to a range of reports from over the past year. Here's everything we know so far. Apple is expected to continue to offer three different Apple Watch models in five casing sizes, but the various display sizes will allegedly grow by up to 12% and the casings will get taller. Based on all of the latest rumors,...
If you have an old Apple Watch and you're not sure what to do with it, a new product called TinyPod might be the answer. Priced at $79, the TinyPod is a silicone case with a built-in scroll wheel that houses the Apple Watch chassis. When an Apple Watch is placed inside the TinyPod, the click wheel on the case is able to be used to scroll through the Apple Watch interface. The feature works...
