Southwest Airlines has released a redesigned version of its app for iOS devices, with new features designed to streamline navigation. The app now includes a unified actions sidebar on the right of every page, airport information content pages, and the ability for non-logged in users to perform actions throughout the app. The app will also enable a mobile boarding pass feature starting on November 21st with flights originating from Austin, Texas and will be enabled in more cities throughout 2014.

southwestairlines_ios7

What's New in Version 2.0.0
We’ve completely redesigned our app with new navigation and user interface. We took all of the same features from our old app and updated the experience. Plus we added some new features along the way including:

•Persistent menu for quicker navigation throughout the app
•Contextual links to intuitively move from task to task
•Airport information content pages
•Non-logged in users can now view reservations
•Ability for mixed adult + senior bookings
•Showing the number of Rapid Rewards points earned while purchasing

Along with this complete redesign, we’re announcing the roll out of mobile boarding pass throughout 2014. We’re starting with nonstop and direct flights originating from Austin, TX* with other cities to be added during the year. With this update when your departure city is eligible, you’ll be ready to utilize this exciting feature.

Most importantly, we’re not stopping here. We’re listening to your feedback and have already started on our next release to continue enhancing our mobile experience.

*Austin mobile boarding pass begins November 21st, 2013.

Southwest Airlines is a free app for iOS devices and can be downloaded through the App Store. [Direct Link]

Top Rated Comments

zmanfx Avatar
139 months ago
Their app has been pretty bad interface and usability wise for some time now. Any updates and improvements are welcome for me.
Score: 2 Votes (Like | Disagree)
KPOM Avatar
139 months ago

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Need to check a bag on a legacy carrier? That will be $25. Two bags? Another $35. Did your plans change and you need to change your flight? That will be $200.

On Southwest: Bag 1: $0. Bag 2: $0. Change fee: $0.

As far as base fares, they all have gravitated toward the same level, except for the deep discounters like Spirit who charge for carry-ons, etc.

Southwest also pays its workers above the industry average, while the legacy carriers are pushing more and more flights onto regional affiliates who pay pilots as little as $24,000. I can live with them being one of the last with mobile boarding passes.
Score: 1 Votes (Like | Disagree)
bradl Avatar
139 months ago
I can't believe Southwest is just beginning to roll out mobile boarding passes -- and in only one departure city -- Austin, TX. I'll keep flying the legacy carriers who have had mobile boarding passes for years.

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Depends on where you are flying from. Out of Oakland, I can (and do) fly everywhere in the west for under $200.

And southwest is much better about the cost of changing flights.

Not only with where you're flying from, but also where you're flying to. The legacy carriers outsource/contract out to regional carriers so they won't have to spend their own money and gas on the leg that is your destination. SWA, having that single aircraft type in their fleet, means their mainline will always get you to where you need to go. Cases in point:

KRNO. ASA sends you on a Dash 8, operated by QXE. UAL and DAL would send you either in a E120 or CRJ, operated by SKW. AWE? CRJ operated by ASH. SWA? 737.

KOKC. Same applies, though UAL and AAL might send something from their mainline fleet. AAL may send a MD80, and UAL may send either a B737 or A319/A320.

Bonus about where I live. Every SWA flight I have to where I want to go is nonstop. That's the benefit I have of Las Vegas. I also don't have to stop at a hub for a connecting flight.

The legacies may have had mobile boarding passes, but SWA, while being late to that game, kept your luggage free. So they may be late to the mobile boarding pass game, but I'd take being late on that than having to pay more to check in bags that I need when I fly.

BL.
Score: 1 Votes (Like | Disagree)
ToomeyND Avatar
139 months ago

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Depends on where you are flying from. Out of Oakland, I can (and do) fly everywhere in the west for under $200.

And southwest is much better about the cost of changing flights.
Score: 1 Votes (Like | Disagree)
ToomeyND Avatar
139 months ago


At least they are consistent(ly slow).

Except for the two stats that matter, taking off and landing on-time.

I'm glad they revamped the app, it was brutal before. I'm just starting to play with it, but it does look a bit nicer.
Score: 1 Votes (Like | Disagree)
blevins321 Avatar
139 months ago
Official airline of the ghetto.

No, Spirit Airlines is the ghetto class from Soul Plane.
Score: 1 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Rumored to Use Same Rear Chassis as iPhone 16

Friday July 19, 2024 7:16 am PDT by
Apple will adopt the same rear chassis manufacturing process for the iPhone SE 4 that it is using for the upcoming standard iPhone 16, claims a new rumor coming out of China. According to the Weibo-based leaker "Fixed Focus Digital," the backplate manufacturing process for the iPhone SE 4 is "exactly the same" as the standard model in Apple's upcoming iPhone 16 lineup, which is expected to...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Just Two Months Away: Everything We Know

Monday July 15, 2024 4:44 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple TV Plus Feature 2 Magenta and Blue

Apple TV+ Curbs Costs After Expensive Projects Fail to Capture Viewers

Monday July 22, 2024 5:11 am PDT by
Apple is scaling back its Hollywood spending after investing over $20 billion in original programming with limited success, Bloomberg reports. This shift comes after the streaming service, which launched in 2019, struggled to capture a significant share of the market, accounting for only 0.2% of TV viewership in the U.S., compared to Netflix's 8%. Despite heavy investment, critical acclaim,...
bsod

Microsoft Blames European Commission for Major Worldwide Outage

Monday July 22, 2024 11:55 am PDT by
Last Friday, a major CrowdStrike outage impacted PCs running Microsoft Windows, causing worldwide issues affecting airlines, retailers, banks, hospitals, rail networks, and more. Computers were stuck in continuous recovery loops, rendering them unusable. The failure was caused by an update to the CrowdStrike Falcon antivirus software that auto-installed on Windows 10 PCs, but Mac and Linux...