Privacy Policy

Last updated: June 27, 2024

The Privacy Policy describes how Lincoln Property Company Commercial LLC and its subsidiaries and affiliated entities (collectively “LPC” “we” and “us”) process personal information about you. This Privacy Policy applies when you visit or use our websites or mobile applications (collectively the “Site”), contact our customer service team, engage with us on social media, communicate with us on behalf of a vendor or customer, apply to work for us, purchase our products or services, or otherwise interact with us. If you have a disability and/or would like to receive this Privacy Policy in a different format, please contact us at to privacy@lpc.com.

This Privacy Policy does not apply to personal information collected in the course of your employment with us. Our Workforce Privacy Notice applies to that personal information. If you are a member of our workforce, please contact Human Resources to obtain a copy of our Workforce Privacy Notice.

BYUSING THE SITE OR OTHERWISE PROVIDING US WITH YOUR PERSONAL INFORMATION, YOU ARE AGREEING TO THE PROCESSING OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

Categories of Personal Information We Process

The type of information that we collect depends on your interaction and relationship with us. We may collect the below categories and types of personal information with your consent or as otherwise required or permitted by law.

Identifiers. We may collect name, postal address, telephone number, email address, social security number, driver’s license number, other government issued ID number, state identification card number, passport number, military ID (or copy), tax identification number, signature, vehicle license plate number, toll tag numbers, and username or email address, combined with password or security question and answer.
Audio/Visual Data. We may collect audio, electronic, photographic, visual or similar data including photographs, video surveillance, audio recordings both inside our offices and stores and in our parking lots.
Characteristics Of Protected Classifications Under California Or Federal Law. We may collect race, ethnicity, national origin, citizenship, physical or mental disability, marital status, gender/gender identity, age/date of birth, union or trade membership status, veteran or military status, and pregnancy and related information, if you provide this information to us.
Commercial Information. We may collect records of products or services purchased, obtained, or considered and purchasing histories.
Education Information. If you apply to work with us, we collect education history and transcripts.
Financial Information. We may collect bank account number, swift/BIC number, IBAN (International Bank Account Number), and other financial history.
Internet or Electronic Network Activity Information. We may collect data related to network and website interaction history, IP address, website cookie information, interaction with advertisements and browsing time.
Professional or Employment Information. If you apply to work with us, we may collect job application details such as your employment history, resume, and references.
Medical Information. To the extent permitted and required by applicable laws, we may collect information about your medical and treatment history, diagnosis, dates of service, provider name, and your ability to perform certain tasks or to work. Additionally, we may collect information about physical screenings or drug test results, if your application or position required such screenings or testing.
Sensitive Information. We may collect social security, driver’s license, state identification card, passport number, credit or drug test results, citizenship or immigration status, and union membership.
Inferences: We may use information from the categories of personal information described above in order to create inferences about you, to reflect your psychological trends, predispositions, behaviors and attitudes, and intelligence or aptitudes.

Sources of Personal Information

We may collect personal information in the following ways:

Directly from you. We may collect identifiers, audio/visual data, commercial information, education information, financial information, professional or employment information, and sensitive personal information that you provide directly to us.
When you visit our locations. When you visit our offices, stores, or parking lots, we may collect audio/visual data and the license plate number for your vehicle from security cameras at our facilities.
Automatically. When you access our Site, we may collect internet or electronic usage data, including through the use of cookies and other tracking technology.
From third-parties including vendors and service providers. We may collect identifiers, commercial information, education information, financial information, internet or electronic usage data, professional or employment information, and sensitive personal information from third parties including vendors and service providers.
Social media platforms. Depending on the information you choose to share and your privacy settings, we may collect identifiers, commercial information, education information, financial information, internet or electronic usage data, professional or employment information, and sensitive personal information, and inferences. Based on the way you have set your privacy settings on your social media accounts, most social media platforms, like Facebook, analyze data about how you interact with our Site and combine it with information on other users to provide us information about you. In addition, we may receive information about you if other users interact with us on social media and information about you is visible to us, for example the fact that you are “friends” or other public-facing profile information.

Purposes for Collecting Personal Information

We use personal information for the following business and commercial purposes:

Transactional Purposes. We may use identifiers, financial information, and commercial information to: (i) allow you to purchase, lease, or invest in and receive products and services that we offer; (ii) communicate with you; and (iii) provide you with customer assistance.
Recruiting and Hiring. We may use identifiers, audio/visual data, professional or employment information, education information, financial information, sensitive personal information, and inferences to make informed decisions on recruitment and assess your suitability for the role, communicate with you about your application, respond to your inquiries and schedule interviews, and to reimburse you for any agreed expenses incurred in the application process.
Analytical Purposes. We may use identifiers, commercial information, internet or electronic usage data, and inferences to analyze preferences, trends, and statistics.
Marketing and Promotional Purposes. We may use identifiers, commercial information, and internet or electronic usage data to improve our marketing efforts, for prospecting of new customers, for customer relationship management, for customer engagement, to administer promotions, and to provide you with information about us, including personalized marketing communications.
Combination of Data. We may combine information we obtain from different sources with publicly available information, including to create inferences about you.
Maintenance and Improvement of our Site and Systems. We may use internet or electronic usage data to improve our Site and systems, provide and maintain functionality on our Site and systems, and help us diagnose technical and service problems and administer our Site and systems.
Develop and Improve our Product and Services. We may use identifiers, audio/visual data, commercial information, internet or electronic usage data, and inferences to help us develop new products and services and to improve and analyze our existing products and service offerings.
Security and Fraud Prevention. We may use identifiers, audio/visual data, commercial information, education information, financial information, internet or electronic usage data, professional or employment information, sensitive information, and inferences to: (i) protect our Site, premises, assets, systems, products, services and intellectual property; (ii) protect us, our affiliated companies, our employees, and others from fraud, theft, and other misconduct; (iii) conduct vendor due diligence; and (iv) detect and prevent fraud, theft, and misconduct including by verifying the identity of those we are considering hiring and those we are conducting business with.
Legal. We may use identifiers, audio/visual data, commercial information, education information, financial information, internet or electronic usage data, professional or employment information, sensitive information, and inferences to comply with our legal obligations, including reporting requirements, and defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.
Other Purposes. We may use identifiers, audio/visual data, commercial information, non-public education information, financial information, internet or electronic usage data, professional or employment information, sensitive personal information, and inferences for other reasons we may describe to you.

How We Disclose Personal Information

We disclose personal information in the following circumstances:

Service Providers. We may share personal information with vendors and service providers who support the operation of our services, Sites, and our business and who need access to such information to carry out their work for us (including, for example, cloud hosting providers, payment processing companies, financial institutions, email delivery and marketing companies, insurance companies, internet service providers, legal services providers, tax providers, operating systems and platforms, recruiting vendors, and customer support services). In some cases, the vendor or service provider may directly collect the information from you on our behalf.
Affiliates. We may share personal information with and among our parent company, subsidiaries, affiliates, or their successors or assigns.
Marketing/Analytics/Advertising Partners. We may share personal information with third party marketing, analytics or advertising partners, including social media platforms and networks, who provide analytics or marketing and advertising services to us.
Government Entities. We share information with regulatory and government entities including government, administrative, law enforcement and regulatory agencies; tax authorities; and other public agencies or authorities if we think we should in order to comply with any applicable law, regulation, legal process or other legal obligation. This includes cooperating with law enforcement when we think it is appropriate, obtaining legal remedies or limiting our damages, and to enforcing or protecting our contracts, legal rights or the rights of others, including by responding to claims asserted against us.
Corporate Transaction Recipients. We may share information with potential investors, purchasers, merger partners, and their advisors in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations; or (iii) are soliciting or accepting investments.
Other Reasons. We may disclose personal information for other reasons we may describe to you, including if you consent to the disclosure or direct us to disclose your information.

How Long We Keep Personal Information

We will retain and use your information for as long as we need it to provide you services or products, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Where we process personal information for marketing purposes, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing so that we can respect your request in future. We use the following criteria to determine retention periods:

how long the information is needed to provide our services and operate our business;
whether there are contractual or legal obligations that exist that require us to retain the information for period of time;
whether any law, statute, or regulation allows for a specific retention period;
whether an individual has agreed to a longer retention period;
whether the data is considered to be sensitive data; and
what the expectation for retention was at the time the data was provided to us.

Cookies and Other Tracking Technology

Cookies and Tracking Technology

When you access the website, we (and third-party companies we work with) may collect and store certain information by using technologies such as server logs, cookies, web beacons, clear gifs, tags, e-tags, flash cookies, log files, pixels, code, Javascript packages, mobile advertising IDs (such as Facebook ID or Google’s Advertising ID), cross-device linking, and similar technologies. The information collected includes information about your activities on our Sites, IP address, browser or operating system type and version, device IDs, and demographic or inferred-interest information, as well as information or communications you have submitted to us through the Sites.

We may use this information to understand general usage and volume statistics, how users navigate to and around our Sites, what content is viewed or accessed, and which services have been obtained. We may also use these technologies to keep track of your preferences and profile information and to allow third-parties to provide analytics and advertising services and serve advertisements on our behalf across the Internet and in mobile applications. For example, our advertising partners may use the fact that you visited our Site to target advertising to you on other websites and mobile apps on your current device or on other devices you use. They may match your browsers or devices if you log into the same online service on multiple devices. These third parties partners may use this information for our and their own advertising, analytics, attribution, and reporting purposes.

To learn more about interest-based advertising, tracking technologies, and how to opt out, please visit http://www.aboutads.info/choices. You can disable the sharing of your personal information for cross-contextual behavioral advertising or targeted advertising through online tracking technology by clicking on the Cookie Settings link on our website footer and disabling analytics and advertising cookies.

Do Not Track Signals

Some browsers have a “do not track” feature. It lets you tell website you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our Site are thus not currently set up to respond to these signals. For more information on Do Not Track signals, please visit https://allaboutdnt.com/.

Google Analytics

We use analytics services provided by Google Analytics. If you would like more information on how Google uses data when you visit or use our Site, please visit www.google.com/policies/privacy/partners. If you would like to opt-out, Google provides a an opt-out tool which is available at https://tools.google.com/dlpage/gaoptout.

Global Privacy Control and Opt-Out Preference Signals. Some browsers or browser extensions also allow you to tell websites not to share your information for cross-contextual behavioral advertising through the “Global Privacy Control” or other opt-out preference signals. If you have enabled Global Privacy Control or an opt-out preference signal on your browser or extension, we will honor such requests that can be recognized by our Sites by disabling advertising and targeting cookies and similar technologies. Please note that we may not be readily able to associate an opt-out preference signal with other personal information such as your email address. You will also only be opted out of online sales or sharing of personal information, and will need to turn it on for each browser you use.

Links to Other Website

Our Site may include links to other website or applications whose privacy practices may differ from ours. If you submit personal information to any of those website or applications, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit or application that you use.

Security

We follow generally accepted industry standards to protect the personal information submitted to us and have implemented reasonable technical, organization, administrative and physical measures to protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use website and share information with caution.

This Website is Not Intended for Children

We do not knowingly collect or store any personal information from anyone under the age of 16. If we become aware that we have collected or stored personal information from an individual under age 16, we will remove his or her personal information from our files. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending an email to privacy@lpc.com.

Marketing Communications

Marketing Emails. You can opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in communications you receive from us. Once we process your request, we will cease using the information for such purposes at no charge to you. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.

Phone Calls and Text Messages. If you do not want to receive marketing phone calls or text messages from us, please inform us that you no longer want to receive calls from us when you receive a call from us, or reply STOP to a text message from us.

Processing in the United States

Please be aware that information we obtain about you will be processed in the United States by or service providers or us. By using the Site or our services, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other jurisdictions may be different from the laws in your country of residence. The United States may not afford the same level of protection as laws in your own country.

California Privacy Rights

This section applies to residents of California.

Shine The Light. If you are a California resident, this section applies to you. The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents of California to request certain details about how their information is shared with third parties for the third-parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at privacy@lpc.com and include “CA Shine the Light” in the subject line of your email.

California Consumer Privacy Act (“CCPA”).

Sale or Sharing of Personal Information. In the preceding 12 months, we have “sold” or “shared” (as those terms are defined in the CCPA) the following categories of personal information: identifiers, commercial information, internet or electronic usage data, and inferences. We do not knowingly collect, sell or share the personal information of minors under the age of 16.

Use or Disclosure of Sensitive Personal Information. In the preceding 12 months, we have not used or disclosed sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

Disclosures for a Business Purpose. In the 12 months preceding the effective date above, we have collected and disclosed the following categories of personal information to these categories of recipients for a business purpose:

Identifiers: service providers, affiliates, marketing/analytics/advertising partners, and government entities.
Characteristics of Protected Classifications Under California or Federal Law: service providers, affiliates, and government entities.
Commercial Information: service providers, affiliates, marketing/analytics/advertising partners, and government entities.
Audio/Visual Data: service providers, affiliates, and government entities.
Education Information: service providers, affiliates, and government entities.
Professional or Employment Information: service providers, affiliates, and government entities.
Financial Information: service providers, affiliates, and government entities.
Education Information: service providers and affiliates.
Internet or Electronic Network Activity Information: service providers, affiliates, and marketing/analytics/advertising partners.
Medical Information: service providers, affiliates, and government entities.
Sensitive Personal Information: service providers, affiliates, and government entities.
Inferences: service providers, affiliates, and marketing/analytics/advertising partners.

Your Rights Under the CCPA. Subject to certain exceptions and limitations, the CCPA affords California consumers the following rights:

You have the right to request that we tell you (i) what personal information we have collected about you, (ii) the sources of that information, (iii) the business or commercial purposes for collecting, selling or sharing the personal information; and (iv) the categories of third-parties to whom we have disclosed personal information.
You have the right to request that we provide you with a copy of your personal information.
You have the right to request that we delete your personal information.
You have the right to opt-out of the sale of your personal information.
You have the right to opt out of the sharing of your personal information for cross-context behavioral advertising.
You have the right to direct us to limit the use or disclosure of your sensitive personal information to only the purposes specified in the CCPA.
You have the right to correct inaccurate personal information that we hold about you.
You have the right to not be discriminated against for exercising any of your CCPA rights.

Exercising Your Rights. To exercise any of your rights, please submit a request through our webform (available at www.lpc.com/consumerrights) or call us toll free at 888-937-5498. For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation. In order to designate an authorized agent to act on your behalf, you must send a signed, written authorization to us.

Cookie-Based Opt-Outs for The Sale or Sharing of Personal Information. We engage in online advertising practices (and certain analytics or similar activities) for targeted advertising and cross-context behavioral advertising. To opt-out of the sale or sharing of personal information through cookies, please click on the “Cookies Settings” link in the footer of our Site and ensure that analytics and advertising cookies are disabled. Please note that we may not be readily able to associate your personal information with your IP address or Device ID. And that you will only be opt-ed out of online sales or sharing of data through targeting or behavioral advertising. Refer to the “Exercising Your Rights” section above if you would like to extend your opt-out request beyond the online advertising practices described above.

Additional State Privacy Rights

This section only applies to you if you are a resident of Virginia, Colorado, Utah, Texas, Oregon, or Connecticut.

We set forth above in our Privacy Policy the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared.

Your Rights. You may have the following rights with respect to your personal data:

You have the right to request that we confirm whether or not we are processing your personal data and to access your personal data.
You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format to allow data portability.
You have the right to correct inaccurate personal data that we hold about you, taking into account the nature of the personal data and the purposes of the processing of the data.
You have the right to request that we delete personal information that we have collected from you or obtained about you.
You have the right to opt out of the processing of the personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) automated decision-making or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Appealing Our Decision. If we refuse to take action on your request, you may appeal our decision within a reasonable period of time, not to exceed 45 calendar days from the date of your receipt of our response. To exercise your appeal rights, please submit an appeal through our webform (available at www.lpc.com/consumerrights) or call us toll free at 888-937-5498. Please include your full name and any additional information you would like us to consider.

Cookie-Based Opt-Outs for The Sale of Personal Information. We engage in online advertising practices (and certain analytics or similar activities) for targeted advertising and cross-context behavioral advertising. To turn off the sale of person information through cookies, please click on the “Cookies Settings” link in the footer of our Site and ensure that analytics and advertising cookies are disabled. Please note that we may not be readily able to associate your personal information with your IP address or Device ID. And that you will only be opt-ed out of online sales or sharing of data through targeting or behavioral advertising. Refer to the “Exercising Your Rights” section above if you would like to extend your opt-out request beyond the online advertising practices described above.

Privacy Rights of Individuals Outside The US

This section applies to you if you reside in Europe or the United Kingdom or are located in Europe or the United Kingdom.

Controller. The controller of your personal information is Lincoln Property Company Commercial LLC

International Data Transfers. Personal information that is shared with affiliates and third parties as described in this Privacy Policy is done in compliance with requisite protections under applicable data protection laws. In accordance with these laws, transfers of personal information are conducted through mechanisms and with protections that comply with applicable laws (such as data transfer agreements that that contain standard contractual clauses adopted by the European Commission, Information Commissioner, and/or Federal Data Protection and Information Commissioner). In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. By using the Sites or any of our products or services, you are understand and agree that we may share your personal information among our affiliates, our service providers, and other third parties, which may be located in countries outside of your own.

Lawful Basis for Processing Personal Information. The lawful basis for our collection and use of your personal information described in this Privacy Policy is that the processing is (i) necessary for our legitimate interests in carrying out our business, provided those interests are not outweighed by your rights and interests; (ii) necessary to perform a contract with a third-party or with you; (iii) necessary to comply with a legal obligation; or (iv) based, when necessary and appropriate, on your consent.

Segmentation and Automated Decision Making. We do not use segmentation or automated decision-making without human intervention, including profiling.

Your Rights Over Your Personal Information. Worldwide privacy and data protection laws give you certain rights. Subject to certain exceptions and limitations and depending on your residence or location, you have the right to:

Ask us to confirm whether we are processing your personal information.
Ask us to provide you or a third party that you designate with certain of your personal information in a commonly used, machine readable format. Please note, however, that data portability rights apply only to personal information that we have obtained directly from you and only where our processing is based on consent or the performance of a contract.
Request that we update or correct your personal information when it is inaccurate or incomplete.
Request that we delete your personal information in certain circumstances.
Request that we limit processing or stop processing your personal information in certain circumstances including for marketing activities and profiling for marketing activities and profiling for statistical purposes and, subject to certain exceptions, where such processing is based on our legitimate business interests.
Withdraw or revoke consent previously granted to the extent permitted by law.

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on our Sites may change or no longer be available to you. Any difference in the Services is related to the value provided. In certain cases, these rights may be limited, for example if fulfilling your request would reveal personal data about another person or if you ask us to delete data which we are required by law to keep.

Exercising Your Rights. To exercise any of your rights, please submit a request through our webform (available at www.lpc.com/consumerrights). For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation. In order to designate an authorized agent to act on your behalf, you must send a signed, written authorization to us.

Lodge A Complaint. You also have the right to lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection laws occurs. For the EEA, a list of the national data protection authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members_en. For the UK, you have the right to lodge a complaint with the Information Commissioner’s Office. The ICO’s complaint procedures may be found at https://ico.org.uk/make-a-complaint/.

Contact Us

If you have any questions about this Policy or our data practices, please email us at privacy@lpc.com.

Updates to Our Privacy Policy

From time to time we may change our privacy policy. We will notify you of any material changes to our privacy policy as required by law. We will also post an updated copy on the website where this appears. Please check our website periodically for updates. The “Last Updated” legend above indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on any of our Site.