View articles by Phil Fersht

Ten reasons why GPT-4o will pour fuel onto…

May 25, 2024

172 likes18 comments

GBS (Global Business Services) is dead. Long…

November 28, 2023

509 likes43 comments

As ChatGPT goes Enterprise, here are Ten…

September 2, 2023

58 likes5 comments

Gen-AI may be massively hyped, but the…

July 11, 2023

418 likes30 comments

2022 was The Great Resignation… 2023 is The…

March 27, 2023

127 likes13 comments

Time for BPO to redefine itself as Business…

December 12, 2022

131 likes5 comments

re:Invent or re:Position? AWS tries to ‘out…

December 9, 2022

27 likes2 comments

Outsourcing will shine or fail as we combat…

December 7, 2022

90 likes7 comments

Welcome to new normalization… not…

July 30, 2022

72 likes23 comments

I’ll keep finding automations ’til I die

July 28, 2022

153 likes19 comments

The outsourcing industry must gravitate from…

April 10, 2022

99 likes8 comments

How will Infy fare post Vishal? Join this…

August 20, 2017

40 likes6 comments

Why AA and IBM partnered, HCL's CVK, The…

July 15, 2017

44 likes1 comment

We are in the People Elimination business…

May 29, 2017

104 likes19 comments

ANNOUNCING THE FORA (FUTURE OF OPERATIONS IN…

May 17, 2017

29 likes1 comment

Frank D'Souza: We're now experiencing the…

May 14, 2017

130 likes2 comments

Is your current job the end of the line?

May 6, 2017

159 likes23 comments

The Five Fundamentals of The #Digital…

May 1, 2017

34 likes2 comments

Japan: The Land of Rising Automation

April 26, 2017

Automation will destroy, then save…

April 16, 2017

144 likes6 comments