When Your Process Is Your Product, with Juliana Marulanda
Nina L. Kaufman, Esq.
Rewiring. Not retiring. 💥 On sabbatical 💥 Award-Winning New York Business Attorney & Strategist ready to forge a new identity 💥 Lovin’ the Lowcountry Stargazers 💥 5K Race Runner
Your business process is no good to anyone if you keep it all in your head. Documenting how your business works and runs is vital to growing and scaling your business successfully, especially in the service business industry. But let’s not mince words–the process can be painful. So how can you undertake this essential step without pulling your hair out?
That’s why I invited Juliana Marulanda on Business Breakthrough. A business operations expert and founder of ScaleTime, Juliana has an eye for organizing processes into clear, concise, and manageable systems. Want to add time to your day and value to your company? Her insights into finding the patterns in a variable modern service business are priceless.
Episode Highlights:
- Why does it seem so difficult to document our business systems?
- How to dissect a business process—and where to start
- What you can learn by taking a deep look at your workflow process
- Platforms and tools available for documenting business systems
- Defending your choices—real necessity, or outmoded habit?
- How do business systems add value to our companies?
Listen to the Full Interview Here
Juliana Marulanda is a business operations expert, speaker, and the founder of ScaleTime. With over 13 years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. Her company, ScaleTime, has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. She studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.
Favorite Quote:
“Fear is irrelevant” ~ Juliana Marulanda
Interview Links:
Website: scaletime.co
Twitter: @julianamarula
Facebook: www.facebook.com/ScaleTime
Listen to the Full Interview Here
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8ySounds very interesting. Even in my personal development business where the process are moving parts to a whole and the targets themselves are shifting as each person in the business...is building themselves from the inside out developing an expanded growth mindset and more effective social and emotional intelligence. It has been great as I took my one-on-ones to small groups and now corporate culture is craving it, but for those who do not know they need it---as their missing piece as a mechanism to be tweaked... I can get a bit tongue tied in those situations at the corporate level. I am challenged by getting the process out of my head and into theirs WITHOUT giving a sample session. Don';t want to feel salesy or be that.