What are top 3 ways to accelerate customer revenue and renewals?

Register for this Wednesday’s webinar to find out exactly how!

 Our mission here at ServiceSource has always been pretty clear: we use expert managed services and cutting-edge cloud software to help companies grow and retain revenue from their most important asset—their existing customers.

This is what we call Revenue Lifecycle Management (RLM). A part of the larger world of Customer Lifecycle Management, RLM is all about the activities companies do to accomplish this goal of recurring revenue growth and retention, activities like initial customer onboarding, driving high-levels of ongoing user adoption, customer revenue expansion through upsell and cross-sell, and of course, customer retention and contract renewal.

These are the kinds of mission-critical activities that ServiceSource has been helping the world’s leading companies with for 15 years. And in doing this for as long as we have, we’ve learned a few things about the best practices that go into any company doing these things well. A couple weeks ago, we published a fascinating new white paper documenting how companies should think about their own Revenue Lifecycle maturity—and the specific recurring revenue increases that companies can see when they focus on improvement across all revenue lifecycle activities

This Revenue Lifecycle maturity model approach shows exactly why understanding your company’s relative level of maturity is critical, because without that initial analysis, there’s no way to create the right plan, drive the right actions and establish the right metrics to address your customer churn and revenue expansion goals effectively. It’s a really powerful, best-practice approach that’s already being leveraged by some of the world’s leading companies and it all starts with an accurate understanding of where your company is today.

But how do we know that companies who invest in RLM maturity achieve measurable business results? The white paper presents a study of 25 global enterprises across a range of industries documenting the specific percentage point increase in customer renewal rates that companies see as they increase their RLM maturity levels. It also shares the 3 keys to increased customer revenue and retention revealed by the study.

There's some really compelling stuff here from almost any B2B company, so check out the white paper, or please do join us for this Wednesday’s webinar to find out more: http://bit.ly/rlmmwbnr!