The Digital Front Door in 2024: Top Patient Acquisition and Retention Strategies

The Digital Front Door (DFD) methodology is more than just a buzzword. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology.

The KLAS study also shows that there is not a single DFD technology, but various solutions that technology providers refer to as the "digital front door". Overall, the offerings span the entire continuum of care, from pre-acquisition to aftercare, often as standalone solutions for one or another patient-provider touchpoint.

As this mosaic of solutions shows, not only is it cumbersome to implement a variety of different providers for each area, but it can also lead to disruption, errors, and disengaging experiences for both providers and staff

We believe that the use of technology to engage patients in their personal healthcare needs to be a holistic process, from acquisition to aftercare. This unification is necessary to achieve a truly omnichannel digital solution for engaging patients at every key touchpoint, including: 

• Cohesive messaging
• TCPA and HIPAA compliance
• Fewer integrations
• Bundled savings

Steer Health is proud to offer a complete platform from acquisition to loyalty to maximize revenue and alleviate care burden at every step of the healthcare journey.

Do you want to learn more about how we can offer you a complete platform from acquisition to loyalty to maximize revenue and alleviate care burden? 

Download our latest white paper and book a free consultation with one of our experts today!