Building Community at GM Financial – In and Out of the Office
GM Financial
Teamwork | Excellence | Integrity | Diversity, Equity and Inclusion | Community Investment
We sat down with Product Marketing Manager Keetra Pratt to ask her Five Questions about her first year at GM Financial, being a working parent and helping to create a virtual community to support Black professionals and their allies.
Q: Tell us a little about what you do for GM Financial.
A: I develop and execute marketing projects focused on account-related customer communications. We work with business stakeholders around the organization to ensure our communications are customer friendly. Our goal is to focus on getting the right message on the right channel at the right time and prioritize consistency across channels.
Q: What is one accomplishment you are proud of since joining the Correspondence Center of Excellence?
A: I worked with Public Affairs to help update the Servicemembers Civil Relief Act content on our brand site. This page shares the benefits and protections offered to eligible deployed and transitional military members who have a loan or lease with GM Financial. We were able to reword the legal language to be more customer friendly. Although it wasn’t a large or long-term project, I’m proud of what we did for such an important customer segment.
Q: You are a parent, right? What’s it like being a working parent at GM Financial?
See Keetra's response and read the rest of our Q&A with her on our brand new career site here: https://s.gm.financial/KeetraGMF
Business Development Manager ◉ Business Credit Consultant ◉ Legal Recruiting Specialist ◉ Business Growth Consultant ◉ Turnkey Multifamily Investment Specialist ◉
2moGreat insights! It's inspiring to see how you balance work and family while also creating a supportive community for Black professionals. #LifeAtGMF #GMFinancial
Underwriting Service Assistant
3moLove it! Such an amazing story, for a lady of class. Keetra N. Pratt your smile says a lot about your personality, you are full of joy and happiness!!❤️
Vice President Marketing at GM Financial
3moKeetra N. Pratt - You are such an asset! So glad to have you at GM Financial and to have the opportunity to work with you.
I love seeing this and reading your story Keetra N. Pratt! GMF is incredibly lucky to have a leader like you! Thank you for helping pave the way for inclusivity and diversity