Automated Reporting – how valuable is your time?

Having a mobile workforce, you surly have a lot to think and consider as most of your work is “out there”. Reporting doesn’t have to be one of those things that consume your time and resources. Today, companies need to be compliant and customers want to see that the service has been completed without exceptions. Based on your industry you probably need to spend more time on reporting than others. Simply put, reporting can be costly and time consuming. And it should not to be. Let us have a look at how we can improve on that.

From the customers we have and prospects we have met, businesses with mobile workforce share a lot of similarities. I consider reporting one of the most sought after feature in all field force management tools. The reporting functionality should be the one you are considering the most when choosing your tools. For example, most solutions can monitor the time and attendance of their employees as well as the planned and unplanned customer visits. Additionally, in most cases you can manage your assets on the go, get the customer’s signature for the completed jobs and also report any work related incidents.

You can collect data all day long if you want to, but if you cannot make sense of that data your investment will most likely not generate the ROI you expected. Depending on your business you might want to know the exceptions of the previous work day, the incidents that happened this week and more important are your customers being properly taken care of. Granted, most tools have a reporting functionality built in. And at Reslink we have taken that functionality even further. We introduced some time ago automated reporting as a way to simplify and speed up an old and yet needed process. Everybody complains they do not have enough time in their as customers become increasingly demanding. We believe we managed to squeeze some for you with this cool functionality.

So how did we manage to do that?

Let’s say that you are in the guarding industry and your employees report several incidents a day as well as multiple exceptions. The Reslink reporting tool gathers all the data in several predefined industry specific reports. Once the data is gathered, you can automate those reports so that they are sent to the relevant stakeholders. With Reslink, you can automate basically any report so you do not have to send them manually to individuals and companies.

Here is a typical set up:

• You choose the name of your report
• Select the report you want to automate
• Select the time frame: last day, last week, last month, etc.
• Select the format: CSV, excel, pdf
• Select the frequency of the report: daily, weekly, monthly and yearly
• Add the email addresses of the stakeholders you want the report to be sent to
• Choose the time when the report is run

Now you are all set to hit the save button. From now on, Reslink will do all the work for you. You do not have to remember to send any reports to your management or to your customers. Everything is done automatically. The time you would have spent on sending individual reports can now be used for anything else you might need it for. Get in touch with us today and let us help you improve your field operations. Drop us an email at sales@reslink.fi

#guarding #security #mobileworkforce #reporting