About
Pega Customer Service intelligently guides and seamlessly automates every customer service journey, saving your organization time and money – all while improving the customer and employee experience. Automate work out of the contact center - reducing customer effort and contact center volume with digital first solutions that seamlessly escalate to CSRs only when needed. Make every agent your best agent with an AI-powered copilot that understands your customers’ intents, dynamically guides agents, automates their work, and uses contextual insights to recommend next best actions.
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Pegasystems products
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Pega Customer Decision Hub
Pega Customer Decision Hub
Customer Relationship Management (CRM) Software
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Pega Platform
Pega Platform
Customer Relationship Management (CRM) Software