About
Learn how QA Managers can:
1. Spend more time analyzing CX insights instead of finding tickets to grade with automatic ticket assignments based on tags, ticket status, or other fields.
2. Get 100% visibility into how tickets are handled to understand how agents utilize resources like your knowledge base, LMS, and more.
3. Set up your scorecards any way you like to gain the information and insights your agents need to perform.
This product is intended for
- Quality Assurance Manager
Media
Featured customers of MaestroQA for Managers
Similar products
MaestroQA products
-
MaestroQA for Team Leaders
MaestroQA for Team Leaders
Call Center Software