Wouter Durville’s Post

The periodic table of HR: 20 critical metrics for 2024 Save this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) 📌 If you liked this (and want to help me out): 1. Like 2. Repost Thank you!

19 Comments

Chris Tottman

Partner at Notion Capital

Wouter is on 🔥

1 Reaction

Josue Valles

Founder @ CurationLabs™ | Find signal in a world of noise

Smart way to present so much info in a very simple way Wouter. Nice job here!

1 Reaction

Prachi Sachdeva

HR intern @Rentickle |MBA'25 @DMS-NSUT |Ex- NatWest Operations Analyst

Great resource! Thanks for sharing.

1 Reaction

Chaitanya Bailey

Growing SMBs from 5 to 7 figures in India and MENA, optimizing Leader Capacity | Gen - AI Enthusiast.

Lovely Curation Wouter. Can anyone actually get there?

Anabel Yoshida

HR Operations Management | Strategic Leadership | Process Improvement

Thanks for sharing

Benjamin Weller

Co-Founder and CCO at hyrd

AI being the big thing going forward :)

Shradha D.

Very helpful!

Ryan Dennis

Busisiwe Dlamini this is interesting

1 Reaction

Prags Mugunthan

Founder and Co-CEO at Pangea.ai | I help companies hire top agency talent to build high-performing product & engineering teams 🔥 Boostrapped from 0 → $250m GMV | Investor in underrepresented founders 🌎

Great list! Thank you for sharing.

Sajal Javid, SHRM-SCP, MSW, CDP

Great. Thanks for sharing

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Mohammad Javad Abgoun

CEO & Founder at KGroup, HR Consultant
3mo
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The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC)
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Wouter Durville
4mo
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The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Swetlina .

Human Resource, Generalist, Operation, Recruitment | XLRI Group Alumnus.
4mo
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A logical, easy-to-understand visual guide to help clear things up by grouping the enterprises into color-coded categories, just as the Periodic Table of Elements groups individual elements according to their physical properties, electron counts and atomic numbers.
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Jeannie Lloyd, SPHR

Human Resources Expert | Culture Transformations | Team Building | Engagement | Servant Leader | HR Generalist skill set
4mo Edited
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My time in the manufacturing sector taught me to lead through metrics. You don't have unlimited resources or time to spend on everything. Metrics will show you where to spend your time. New to tracking these? start with a few that make sense to you and build from there. #hranalytics #hrconsulting #csuiteleaders
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Payal Gaglani-Bhatt (CMgr FCMI, Chartered MCIPD, MA)

Leadership Consultant on a journey to give work, work places and workforce a makeover!
4mo
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Data and Analytics for People Professionals The below post by Wouter, has gone viral... The metrics measured here are great... BUT, They are all retrospective.. These are a starting point which will tell you HOW you did, in the PAST! Well, the past cannot be changed. You need to take these metrics and make them, FUTURE FOCUSED... How? Use these rates to find a pattern or a trend... Extrapolate the trend to the future and ask... If this trend continues, where will I stand in 6 weeks, or 6 months or 6 years.... This lets you know the potential future outcome... But here is the best part, If you don't like the outcome, You can change it! You can influence it! You can correct it! This is the power of Predictive Analytics. How do you use metrics? #hrprofessionals #dataanalytics #smartwork #changingmindsets Share it, if you found value in this! Comment on it, with your thought leadership! Follow me, for similar content that increases your impact in Management and Leadership!
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Mary J Baird, CSM®

Leadership Development Strategist | AI & ChatGPT Training for HR | Facilitator | Operations Enablement Expert | Executive Advisor | ex Samsung | Undercover Superhero
4mo Edited
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💥 Need a cheat sheet of the most used HR acronyms? 🏆 Wouter Durville has got us covered. —- 💡 During my time at Samsung, I co-hosted the Retail division Town Halls each month. And one time, as a fun activity, we handed out bingo cards of our very best acronyms to the room of 150 folks. As the senior executives talked, the audience feverishly checked off their sheets… first one to shout bingo(!) got a prize! It was a really fun way to teach people about the common acronyms we used (and maybe didn’t always know!) and also get the employees engaged in the conversation… ✨Feel free to steal the idea using the card below!✨ ———- Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) #hrcommunity #hradvice #employeeengagement #teambuilding #acronyms #whatdoesthatmean
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Konstantin Zois

Your trustful Interim Manager in providing „Management-as-a-Service”: TRANSFORMATION - SALES EXCELLENCE - POST MERGER INTEGRATION
4mo
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Very nice systematic overview about 20 KPIs for HR.
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Toni Richards

Portfolio Marketing Director
4mo Edited
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Love this. It's a really interesting starting place for a HR balanced scorecard. I especially like the eNPS and Benenfits Utilisation (so much time and effort can be spent on underutilised aspects of the employee proposition). Diversity specifically 'cognitive diversity' rating is also missing - think it would be incredible to have an index rating for that at non-management, management and senior management level. It would serve as a great indicator for a company's innovative capabilities which tells you so much about culture. Imagine if metrics like this formed part of sales tender scenarios for recruitment services like managed staffing provision? You'd really know what you were buying in to.
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Taylor Lemker, M.A.

Learning + Organizational Development Manager | Project + Change Management | People Metrics Enthusiast
4mo
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I love existing in an era where HR can leverage people data to demonstrate value, show ROI, and identify opportunity areas within an organization. As a proponent of hiring from within, one metric I would add to this chart would be 'Internal Promotion Rate' 📈 💸 HR Friends - Are you using any additional KPIs that you'd add to this cute graphic? Let me know in the comments! 💡🤔
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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Doreen Andinda

Head HR Operations and Analytics - I optimize budgets, streamline HR systems and drive data driven decisions
4mo
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Key for every organisation to measure
Wouter Durville
4mo

The periodic table of HR: 20 critical metrics for 2024 Steal this sheet for your team 📌 Recruitment (R): → Application Rate (AppR) → Time-to-Hire (TTH) → Quality of Hire (QoH) → Offer Acceptance Rate (OAR) Employee Relations (ER): → Employee Satisfaction Index (ESI) → Turnover Rate (ToR) → Conflict Resolution Time (CRT) → Employee Net Promoter Score (eNPS) Compensation & Benefits (C&B): → Pay Equity Ratio (PER) → Benefit Utilization Rate (BUR) → Market Competitiveness (MC) → Total Rewards (TR) Learning & Development (L&D): → Training Investment (TI) → Learning Participation Rate (LPR) → Skill Advancement Rate (SAR) → Leadership Development (LD) HR Technology (Tech): → HRIS Utilization (HRISU) → Automation Index (AI) → Employee Self-Service (ESS) → Data Security Compliance (DSC) What else would you add? Let me know in the comments below 👇 —— ♻️ Found this helpful? Repost it so your network can learn from it, too. And follow me (Wouter Durville) for more content like this. #HR #HumanResources #Hiring
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