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Integrating technology into the food service industry presents its challenges, but the rewards are worth it. Many successful businesses have embraced this transformation, streamlining operations and enhancing the experience for their customers. Check out our latest article where we delve into some of the key tech trends in our industry and how to implement them in your business. #FoodTech #Innovation #Deliverect

Leading restaurant and retail companies are making big investments in #tech. But it’s critical to ensure that #technology is the right fit. Find out how to equip your frontline teams with the tools and training they need to better serve your customers: https://bit.ly/3QIqwOE

Smaller chains are rapidly expanding, with unit growth exceeding 50% in 2023. This highlights a trend towards providing increasingly personalized and innovative customer experiences. https://lnkd.in/gqNFEK_T #Foodservice #MarketTrends

The restaurant industry is experiencing a technological revolution, driven by the pandemic, evolving consumer expectations, and advancements in digital technology. Leading brands are enhancing their operations, improving customer experience, and driving growth through various digital strategies. Early adopters of online ordering & contactless payments no longer hold a competitive edge. These are now table stakes. But there's still huge potential for growth by leveraging tech for efficiency & seamless customer experiences. #RestaurantTech #InnovationShow Full episode and insights here 👉 https://lnkd.in/ey9YXaAJ

Maximising restaurant success in the digital age is possible! Learn how the Single Customer View empowers your business through data-driven insights and seamless customer experiences. Dive into our blog for the full story. https://bit.ly/3ScNLSA #RestaurantTech #DataStrategy #DataDriven

Want to learn from the best? A new study reveals key takeaways from fast-food giants like Shake Shack and Taco Bell on how innovative design can boost the customer experience! Read more here! https://lnkd.in/gwQbEGdi

Restaurants can significantly benefit from retail's tech-driven strategies. By prioritizing functional integration over flashy tech, restaurants can meet rising customer expectations and provide personalized, seamless experiences. #iworkforComcast #RestaurantTech #CustomerExperience #Technology https://lnkd.in/gMDdWfDA

Another year of revolutionizing the food vendor scene with digital ordering solutions! It's been an incredible journey facilitating seamless transactions and enhancing customer experiences. Here's to many more years of innovation and growth in the food industry! #DigitalOrdering #FoodTech #Innovation"

New report from the PSFK team. We wanted to share with our community this inspiration at a time when companies like Starbucks look to rethink and refresh their #drivethru formats. Specifically, the Optimizing Drive-Thru Formats for Enhanced Customer Experience report explains to food-service retailers how to balance convenience with connection, tradition with innovation, and sustainability with experience. Available with PSFK IQ membership or one-off payment. #DriveThru #Innovation #FoodService #Trends #Sustainability #Personalization #Technology #CustomerExperience "

Should you give customers exactly what they want? Steve Jobs always said his job was to "figure out what they want before they do." In this short article we see how kiosks in a fast casual or quick service setting can increase the customer experience dramatically! It's all in the data. With customers tipping 4.4% higher and average tickets increasing 18.8% they are telling the brand that the customer experience is heightened. Kiosks in the fast casual space allow the employees to focus on customer experiences instead of taking customers orders!!