Villatel’s Post

Ideal Relationships: Water Parks and Hotels Water parks are a great way for hotels and resorts to differentiate their properties. Visuals of iconic attractions, immersive theming and family based activities resonate with guests seeking entertainment and leisure based vacations. Resorts benefit by charging a premium, having higher occupancy rates, longer lengths of stays and higher RevPAR. There are a few unique guest behaviours to be aware of with hotel water parks. ▪️ Shorter stays - when it's included in the room rate, you're less inclined to maximize your value through longer lengths of stay in the water park ▪️ Less in-park spending - shorter lengths of stay typically mean less money spent on F&B and retail ▪️ Guests typically arrive in their swimsuits - this means facilities like changerooms and lockers can be smaller Water parks adjacent to hotels also present some unique opportunities in operations. ▪️ Parks can open to hotel guests early, offering a premium experience ▪️ Portions of the park can stay open after hours as dedicated amenity space for hotel guests There is a long history between hotels/resorts and water based amenities. Both land uses can drive success in the other, making them great relationships to explore. #waterparks #waterparktrends

Review: Four #Seasons #Resort #Mauritius at #Anahita I recently had the privilege of staying at the Four Seasons Resort Mauritius at Anahita, marking my inaugural venture into the Four Seasons realm. Prior to our stay, I’d heard excellent reports from Ricky about his stays with the brand, and I was delighted to finally experience it for myself. Nestled in the https://lnkd.in/gvQ34768 #adviceguru #fourseasons #hotelreviews #nepalmauritius #review

If you're looking for family-friendly, all-inclusive resorts in Mexico, check out the list in my recent article for U.S. News & World Report. https://lnkd.in/gYCXM5mv #mexicoresorts #familyfriendlyresorts #allinclusiveresorts

🌟 Critical Thinking: The Heartbeat of Exceptional Service in the Hotel Industry 🌟 Just had an invigorating session with the Heads of Departments at Furama Hotel, Singapore, diving deep into the essence of critical thinking in our ever-evolving hotel industry. The takeaway? It’s all about Service from the Heart. Imagine walking into a hotel, tired from your travels, and the front desk not only greets you by name but remembers your preference for a high-floor room away from the elevator - magic, isn’t it? That’s critical thinking in action, anticipating needs before they are even articulated. It transforms a mere stay into an unforgettable experience, making customers feel seen and valued. But, why stop at the basics? Here’s a light-hearted example: what if, upon noticing a guest looking overwhelmed with tourist brochures, our staff not only suggests the perfect city tour but also jokes, “Don’t worry, we won’t let you get lost—unless you want to discover a new adventure!” This blend of personalized service and humor can make the guest’s experience not just satisfactory but transformational. The aim? To ensure our guests leave with stories richer than the amenities we offer. It’s about creating a connection so strong that they don’t just return; they become ambassadors of the warmth and excellence we stand for. In a world where choices are plentiful, the difference lies in the thoughtful, critical decisions we make to ensure our service goes beyond the standard. Let’s make every guest’s experience not just a stay, but a journey filled with heartwarming tales and laughter. Because, at the end of the day, it’s the laughter we remember, the feelings we cherish, and the experiences that transform us. To all the departments at Furama Hotel, thank you for embracing this journey with an open heart and a sharp mind. Here’s to making every stay, a story worth telling. 🏨❤️ #HotelIndustry #CustomerService #CriticalThinking #TransformationalExperience #FuramaSingapore #ServiceFromTheHeart

15 all-inclusive resorts with private pools for an epic getaway - The Points Guy: 15 all-inclusive resorts with private pools for an epic getaway  The Points Guy

15 all-inclusive resorts with private pools for an epic getaway - The Points Guy: 15 all-inclusive resorts with private pools for an epic getaway  The Points Guy

Antica Dimora delle Cinque Lune You'll love the exceptional convenience during your stay at The superior services and facilities offered at You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Guests are guaranteed a comfortable stay while at Wake up with no worries at Venture outside Spend less here on rooms than you would at 98% of other accommodations in the city. Verified reviews score this hotel higher than 98% of accommodations in the city on value for money. Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options. #anticadimoradellecinquelune #hotelkdm

23 Top All-Inclusive Resorts in the U.S. for 2024 When it comes to planning a luxurious and stress-free vacation, all-inclusive resorts are an excellent choice. These resorts offer a wide range of amenities, activities, and services included in one convenient package, allowing guests to relax and enjoy their stay without worrying about additional expenses. While all-inclusive resorts are often associated with tropical destinations, you don't have to travel far to experience this level of luxury. In this blog post, we'll explore the top 23 all-inclusive resorts in the United States for the year 2024. Whether you're seeking a beachfront paradise or a mountain retreat, these resorts offer the perfect blend of comfort and convenience. 1. Twin Farms - Barnard, Vermont: Nestled in the picturesque Vermont countryside, Twin Farms is a luxury all-inclusive resort that offers a personalized and intimate experience. With just 20 individually designed accommodations, guests can enjoy gourmet dining, outdoor activities, and a serene spa. Read all here: https://bit.ly/49tqx0K

Creating Memorable Guest Experiences Often small details leave the most lasting impressions on our guests. Paying close attention to these seemingly minor aspects can transform an ordinary stay into an unforgettable experience. Thoughtful touches shows that we anticipate guest needs and go the extra mile to make their stay special. Specific Examples of Memorable Details Personalized Welcome Notes. Customized custom to entertain the guest like the Disney world. Thoughtful In-Room Amenities: Four Seasons Hotels & Resorts provides in-room amenities that cater to guest needs, such as offering children’s toys for families or yoga mats for fitness enthusiasts. These personalized touches ensure that guests have everything they need for a comfortable and enjoyable stay. Unique Local Experiences: Airbnb Experiences allow hosts to provide guests with unique local activities, from cooking classes to guided tours. These personalized and immersive experiences help guests connect with the local culture, creating memorable and enriching stays. Sara Harrel What small details have made your hotel stay memorable? Share your experiences below! #HOTL752 #Hospitality #GuestExperience #CustomerService #AttentionToDetail #HotelManagement #MemorableMoments