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Vheda Health

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RFP: Seeking Top Telephony Vendor to Elevate Member Engagement with Vheda Health   Vendor Requirements: In 2024, we anticipate engaging with over 100,000 members, and we need a cutting-edge telephony system to support our endeavors. Our ideal vendor will provide robust inbound and outbound interaction capabilities, customizable greetings, call-back features, texting, IVR, call performance reporting, and seamless data integration.   Our goal is to have implementation completed by August 1, 2024.   To Participate:  If you have a solution to meet our requirements, submit an intent to bid to VhedaRFP@vheda.com by 5:00 PM (EST) on Friday, 3/29/24. Please include "RFP - Intent to Bid" in the subject line. Once received, further details will be provided.   Who Is Vheda Health Vheda Health is a virtual health engagement company whose mission is accelerating health equity for everyone by providing easy access to care from anywhere. With over a decade of experience, our turnkey chronic care programs create a digital extension to your care management team that delivers an outstanding 84% member engagement and an average 3:1 return on investment. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life.   By using the right mix of human touch and technology, our partners reduce costs, creating more compliant member populations.  Our clinically validated mobile interventions combine live, video visits with a Vheda care team, remote monitoring from biometric devices, and automated care plan adherence tracking. The platform currently supports the following chronic diseases states: asthma, mental health, COPD, diabetes, and congestive heart failure (CHF), hypertension, maternity, medication adherence, and weight management.   We look forward to partnering with you!   #callcentersolutions #contactcentersolutions #contactcenterRFP #callcenterRFP #EngagementTechnologyRFP #CallCenterTechRFP #ContactCenterTechRFP #TelephonyVendorRFP #MemberEngagementTechRFP

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