TRKKN’s Post

With increasing consumer adoption of online marketplaces and a changing approach to brand loyalty - particularly from Gen Z - comes the need to create user experiences which have customers at their centre. 📰 In this article for IT Finanzmagazin, our customer success lead based in Germany, Richard Kaffka, explains the importance of a robust approach to technology in creating leading user experiences for marketplaces. Along with learnings around the use of payment technology in customer satisfaction, Richard discusses the roles that personalisation, automation and data management have to play. #marketplace #payments #technology #UserExperience #automation Read the article in full 👇 https://lnkd.in/g6ZQEMXv

To achieve customer loyalty is a result of hard work, passion and creativity applying best in class tools, data and technology. Rewards play a key role to incentivize loyalty and impact shoppers behavior and play a important role in every successful program. #sustainability #loyalty #lifetimevalue

Recently, Nobl9 conducted a digital #customerexperience survey to understand how consumers interact with the applications they use. In this VMblog Q&A, we ask Daniel Ruby about the goals of the survey and what the results tell us. https://lnkd.in/gb4wr9Gd #SLO #ecommerce

The future of online shopping is shaped by these influential factors. Free shipping dominates at 49.4%, followed by irresistible discounts, trusted reviews, easy returns, and a seamless checkout experience.  #eCommerceuccess #FreeShippingWins #DiscountDeals #CustomerReviewsMatter #Apoyar

When is the last time you have been delighted with an in-store experience? Typically we remember experiences that aren't very delightful. I was shopping in person for the first time in a long time and was very inspired by how some retailers have made the shopping and customization experience special. Retail is not dead. The customer experience is critical to keep shoppers coming back. From enabling touchless in-store retail to enhancing contact tracing, AI-driven networks are improving retail experiences everywhere. Learn more about how Juniper Networks' AI-driven network is delivering the retail experiences of tomorrow:

Uncover the power of free shipping, top-notch discounts, customer reviews, hassle-free returns, and seamless user experiences as the driving forces in eCommerce 2023. Follow our page for eCommerce trends and insights: https://lnkd.in/dnnFQRNm #eCommerce2023Success #FreeShippingWins #DiscountDeals #CustomerReviewsMatter #HassleFreeReturns #UserFriendlyCheckout #apoyar

🛍️Exploring the Power of Customer Data Platforms! Hey LinkedIn! 👋 Check out our insightful blog post on the latest innovations in the UK retail industry and discover 🔍 how CDPs are transforming customer experiences and retail strategies. 💡 Feel free to share your thoughts in the comments. 🌐🛒 #RetailInnovation #CustomerDataPlatforms #UKRetail #TechInRetail #CXTransformation

#Retail #Marketers: Want higher conversion rates and greater customer loyalty? Clearly! Read this article to find out how to gather high-quality data to improve the customer experience and keep those customers coming back for more. "With increasing demands for stricter data privacy, marketers are tasked with adjusting their data collection practices accordingly. Rather than defaulting to third-party data, brands need to prioritize zero-party data that customers willingly hand over. But how do you convince customers to share their data?" Read the full piece here: https://ow.ly/OQSt50PYqGk #ConsumerData #ZeroPartyData #CX #Shopping #Conversions #IncreasedLoyalty #WeCanHelp #AskUsHow #SheerIDDelivers

Zero party data is a must in this climate! Read more below on how to acquire it...

The greatest challenge for retailers today is not keeping up with competitors, but with their own customers.🤦     That’s because:  💡Customers move fast - and adopt digital services and experiences faster than competitors   💡Customers don’t just compare your products and services to competitors, but to the best customer experience they’ve ever received, anywhere.      So how do you keep up?      You have to be where they are, deliver what they want, when they want it, and how they want it.     Here’s how 👇     #loyalty #customerexperience #unifiedexperience #unifiedcommerce https://lnkd.in/gzhfasdY