SAPPHIRE just wrapped up and there's so much to talk about! Curious about the highlights? Business AI took center stage, as expected, but a lot more was discussed and explored. Dive into our bite-sized breakdown of Christian Klein’s keynote and the Innovation Keynote 👇 What were your biggest takeaways? We're super excited about the upcoming innovations and what can truly be achieved with SAP BTP. The opportunities to improve operations, user engagement, and customer satisfaction are vast and largely untapped. At Trifork, we're ready to support and guide our customers through their AI journey with SAP! 🚀 #TriforkSAP #SAPAppHausNetwork #SAPBTP #SAPPHIRE #BusinessAI #S4HANA #Joule #ABAP #SAPBuild #SAPBuildCode #CleanCore
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#cdp is still all the rage but there’s still a huge gap between the reality and the delivery. Why? Because the events powering #customerexperience need to balance the product information, content and order capabilities with the identification of the customer AND their context. #sap manage more than 1 TRILLION in annual sales across BILLIONS of customer and consumer records using the worlds most agile and scalable customer identification and management solutions. Super excited to be travelling to beautiful Salzburg to speak to our SAP CX community and Customer Data advocates about how to drive better business outcomes through more personalized customer experiences. It’s my privilege to be able to work hand in hand with customers and incredible partners like VASS to help connect #commerce #salesforceautomation and #customerservice into an integrated end to end #crm process with AI. https://lnkd.in/eBRuEFsq
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🤩 Don't miss! Join Shardul Vikram, CTO and Head of Data & AI at SAP Industries and Customer Experience in conversation with Brent Leary, CRM Essentials, for "A Few Good Minutes". https://sap.to/6044VUqPg 📆 Today, they'll be talking about SAP's approach to #GenAI, RAG, data privacy and the overall impact on CX! ⤵️
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It truly was a 📣 banner week hosting our executives Juergen Mueller, Thomas Saueressig and tapping into the #IntelligentCX innovations taking CX/CRM, marketing and commerce to the next level. As Ritu Bhargava describes below - our 🤖 Digital Assistant for CX is one such example - and it uses generative AI to provide holistic insights, create recommendations, and generate personalized content so you can offer a better customer experience to your customers! 🦾 For example, AI generates lead and customer prediction scores based on sales and channel behavior data, connecting the dots in real-time so that your business can run at its best. 🎺 There's much more to learn, here: https://sap.to/6047PZDTl #GenAI #AI #generativeAI #CX #SAP #customerexperience
This week we hosted the #SAP Executive Board in sunny Palo Alto, where the SAP Labs US teams treated them to a demo of the alpha release of SAP Digital Assistant for CX announced at Sapphire earlier this year, which will help our customers make intelligent decisions while being productive. Witnessing live features showcasing the rapid innovation happening in CX at SAP was a proud moment! Not just with buzzwords but backed with actual products. Intelligent CX is here - and is powered by AI and operational and contextual data that only SAP can provide! SAP Customer Experience, #SAPCX #GenAI #intelligentCX, Juergen Mueller, Thomas Saueressig, Yaad Oren, Utsavi Benani, Manasi Joglekar
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With the SAP CX Live virtual event set for this week, it' s time to take stock. Generative AI news is sure to follow, but AI can't help without a clear plan for applying customer data. How does SAP's industry CX offering stack up against retail challenges? Let's find out. https://imsap.co/6046ugAsE
Is SAP's CX for industries move ready for prime time? SAP customers share their challenges - and wins
diginomica.com
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“Imagine if your best friend was Superman with the brain of Sherlock Holmes - that’s what #SAPBusinessAI is.” This is one of the best descriptions I’ve heard of AI’s impact on business processes. In my latest #RelaytoSapphire I had an engaging conversation with Sourajit Ghosh (SG), a Chief Expert of CX at SAP where he explained what a day in the life of his role entails. One major takeaway - SAP Business AI is a brand-new canvas for design processes without the application limits that existed in the past. SAP is using AI to solve real customer problems. Ready to dig into this at #SapSapphire? I sure am. 17 days away! #SAPCX Mediafly #RevenueEnablement
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Marketing Director @ SAP | Digital Global Programs, SAP Customer Experience | Customer Journey Conductor | Content & Storytelling Lover | AI in Marketing Advocate
Meeting with Geert Leeman to talk about #CX and #AI and how to accelerate your #business is always well invested time. Go for it!
🌟Meet me at SAP Sapphire in Orlando to discover how AI can revolutionize your customer experience. Don’t miss our session with Ritu Bhargava, President and CPO of SAP CX & Industries, featuring insights from Christopher Wright, Head of Information Technology and Group CIO at Nestlé, joined by Kelsey Jones, Head of Product Marketing at SAP Emarsys. 🚀Then, get ready to roCX your SAP Sapphire experience with a high-energy, unforgettable performance by the multi-platinum powerhouse, Maroon 5!🎸 It’s going to be a night of epic music and celebration as we toast to your success!✨ Register here: https://lnkd.in/eyZCtZWu Link to the session: https://lnkd.in/eFxEVrVm #SAPSapphire #AI #CustomerExperience SAP Customer Experience
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It's essential to be ahead of the game - read the blog below to see how SAP are evolving their CX strategy to a new industry-first approach.
The Future of SAP CX Products: SAP’s Strategy Explained in Simple Terms Dive into the future of SAP CX strategy: Discover SAP's CX industry-first approach, intelligent solutions and the role of AI in shaping customer experiences. Read more: https://lnkd.in/esZXN6tz #Prezien #SAPCX #CustomerExperience #SAPCXStrategy #IndustryFocus
The Future of SAP CX Products: SAP’s strategy explained in simple terms - Prezien
https://prezien.com
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The Future of SAP CX Products: SAP’s Strategy Explained in Simple Terms Dive into the future of SAP CX strategy: Discover SAP's CX industry-first approach, intelligent solutions and the role of AI in shaping customer experiences. Read more: https://lnkd.in/esZXN6tz #Prezien #SAPCX #CustomerExperience #SAPCXStrategy #IndustryFocus
The Future of SAP CX Products: SAP’s strategy explained in simple terms - Prezien
https://prezien.com
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Hi guys , Are you looking for a good read in SAP Customer Experience space , check out this blog and discover the future of SAP CX products in simple terms
The Future of SAP CX Products: SAP’s Strategy Explained in Simple Terms Dive into the future of SAP CX strategy: Discover SAP's CX industry-first approach, intelligent solutions and the role of AI in shaping customer experiences. Read more: https://lnkd.in/esZXN6tz #Prezien #SAPCX #CustomerExperience #SAPCXStrategy #IndustryFocus
The Future of SAP CX Products: SAP’s strategy explained in simple terms - Prezien
https://prezien.com
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🔎Unleash the power of #customerjourneys with AG's #SAPSignavio Journey Modeler! 🌟 Explore how our cutting-edge cloud-based customer journey mapping tool transforms the way you can engage with businesses to Design, visualize, and analyse customer journeys effortlessly. Contact #AG for a free discovery call. https://hubs.la/Q02gBmvS0 #SAPGoldPartner #CustomerJourneys #Innovation #SAP #signavio #Business_process_collaboration #BusinessProcessIntelligence
SAP Signavio Journey Modeler
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